Sportsbetting.com users file complaints

iggles · 12-28-2007, 12:15 PM

Received the second of three pending withdrawals. Still waiting for one more check

iggles · 12-28-2007, 08:43 PM

Last check is coming on Monday. Got tracking info and is coming by UPS. They seem to have gotten their act together

Bill Dozer · 12-30-2007, 01:37 AM

Thanks guys. We are hoping for more good news on Monday.

Quote:

Originally Posted by ofrederic

I got my check today too. Tis the season of miracles. It looks like everything from the first week of December was delayed for some reason. That was right after they dropped Jazette wasn't it? Could have been some transitional problems. Anyway, I think I am going to move away from the C- crowd and head towards A+ land. Thanks all of you for the inputs the last week.

Yes, they moved at the start of December. You won't see them send a press release saying they want to be better than Sportsbook.com's service because they still host and software through them but that is their intent. It has been a poor transition. Had we known of the move, we would have waited on the upgrade from D+.
They are also asked to look at a complaint where they allowed Jazette CS to steal $750 from one of our posters who used sister book, Win4Real.

Bill Dozer · 12-30-2007, 09:17 PM

Quote:

Originally Posted by Bill Dozer

They are also asked to look at a complaint where they allowed Jazette CS to steal $750 from one of our posters who used sister book, Win4Real.

FTR, $791 (correct amt.) paid today.

taikim2000 · 12-30-2007, 09:51 PM

SBR, thank you for having a complaint form for this kind of an issue. I've just filled out the form, after waiting since April of 2007 for a $700 withdrawal.
I don't know where to turn to for these matters.

bigboydan · 12-30-2007, 10:03 PM

Quote:

Originally Posted by taikim2000

SBR, thank you for having a complaint form for this kind of an issue. I've just filled out the form, after waiting since April of 2007 for a $700 withdrawal.
I don't know where to turn to for these matters.

First off, Welcome to the SBR forum taikim2000

I can't say I'm surprised that you've been waiting since April, because this book is just brutal when it comes to matters of this nature.

fantabaldu · 01-01-2008, 02:49 PM

Quote:

Originally Posted by fantabaldu

Today i asked two different payouts to them by courier..

I'll inform you when i'll receive the money..

Yesterday 31/12 i received this two payouts requested of 2500$ and 2460$ by Ups to my address in Italy..

10 Days from my request, i think it's not so bad..Last time i request an withdraw from them i waited more than 6 months..

crinkle · 03-14-2008, 11:59 PM

How long is it currently taking to receive checks from sportsbetting.com?

In Jan and Feb I was getting them in about 7 days now they tell me they sent a check on 3/6 and it's not here yet. I'm a bit concerned simply because I received a few checks in a quick time frame and now it's regressed.

Any info is appreciated.

infamousbacardi · 03-16-2008, 09:03 PM

How long is it currently taking to receive checks from sportsbetting.com?

I have a request I still haven't received that I requested back on July 31st, 2007. I have filed a complaint with the form you guys offer....which, thank god for...really though, just stay away from this low life fraud of a website. With as many good bookies out there, (I use bookmaker.com now), why mess around with low lives like these people at sportsbetting.com?? Waste of time.

bigboydan · 03-16-2008, 09:11 PM

First off, Welcome to the SBR forum sir

Sportsbetting.com is having the most processing problems right now. They are finding it hard to track who has been paid from which processor and who needs to be reissued checks and players are finding they are getting passed back and fourth between first level customer service, and not getting replies. The good news is they are eventually addressing the matters and bonus'ing players. It's just a mater of the working out the kinks sorta speak IMO.

citlec · 03-17-2008, 11:01 AM

ive been waiting for my checks since 2/26 which is when they said they processed and sent them to me but i received my last check of my last withdrawal via a different process company on 03/05 through regular mail. 16 business days ive received nothing and their UK free toll number doesnt work and they tell me it is working when its not. Does anyone know anything about the email address included in the withdrawal receipt sent to your email asking about if you would like to change any aspect of this withdrawal?

bigboydan · 03-17-2008, 12:30 PM

You can contact them via this email address: support@sportsbetting.com or you can contact them at this phone number: 0044-800-008-7612 (UK)

citlec · 03-20-2008, 04:53 PM

Has anyone received a payout check from this poorly run sportsbook in the last 2 weeks?
Im still waiting on my checks and im getting fed up in hearing the same excuse and having my emails and livechat messages passed on to the "right department" but this "department" havent even bothered to reply to me yet.
The UK number is still not working with a error message very time i try ringing it.
Process problems or not SBR you need to review there rating because a monkey could do a better job than their banking staff.

bigboydan · 03-20-2008, 05:00 PM

Based on the history of this family of books, I can't say this really surprises me.

Sportsbetting.com is having the most processing problems right now. They are finding it hard to track who has been paid from which processor and who needs to be reissued checks and players are finding they are getting passed back and fourth between first level customer service, and not getting replies. The good news is they are eventually addressing the matters and bonus'ing players. It's just a mater of the working out the kinks sorta speak IMO.

If you need some assistance with your situation, please fill out this complaint form and one of use will contact them on your behalf.

bettilimbroke999 · 03-20-2008, 05:06 PM

We gamble enough as it is, no need to gamble on whether or not you'll be paid if you win.

the birdman · 03-20-2008, 08:52 PM

I filled out a complaint form on this website about a week ago (3/13). I haven't heard anything. What is the normal turn-around time for these complaints?

My payout check from sportsbetting.com bounced about a month ago and I have sent about 10 emails and had about 10 live chats with them. On each one I get the same "please be patient and we will fix this as soon as possible". At one point I asked the live-help person if his responses were straight out of the sportsbetting.com handbook (b/c I recieve the exact same responses no matter who I am talking to) and he said yes.

Just curious if there is a time-frame I should be looking at. Thanks.