[bigboydan]

Sportsbetting.com tacklng processor delays; poor customer support remains problem for players

Sportsbetting.com's (SBR rating C-) problems with inadequate banking resources were magnified by poor communication with users. The sportsbook has recovered paying most past due amounts including $30,000 to one player in late July. Players continue to report sending multiple emails and a front line of customer service that cannot do anything but pass the complaint on to unavailable management.

Player:

I made two deposits on July 6th. They were never credited to my betting account but were deducted from my bank account. I have contacted CS multiple times using both email and phone and have gotten absolutely nowhere. They keep telling me 24-48 hours and they'll contact me. I never hear from them, then I call and they tell me the same load of crap again. I strongly advise any and everyone to pull their money from these guys. I wish I would have found your site before I made my deposits.

[InTheHole]

Have you talked to this book Dan about this specific complaint?

[bigboydan]

I wasn't the one who fielded this one sir. So needless to say I don't know the answer to your question at this time.

[InTheHole]

Alright....no doubt sportbetting is experiencing some of Jazette'sproblems but this one sounds fishy. Would of chargeback that trans within two days....it's easily fixable in my opinion...CS could have easily credited the account by talking to their supervisor.

[punchmaster]

Compared to what I hear about sportsbook and some of the other partner sites, sportsbetting has been gold, fast paying for a couple months now $1500-2500 checks, request Monday, delivered by Friday/Saturday. I thought they were one of Jazette sites that was doing some things independently , taking the high road , and from my direct experience, they certainly seem to be doing that in an absolutely crucial part of the process- payouts. Well done sportsbetting.com!

[iggles]

I have been using sportsbetting.com and have no problems over the last few months. 4-5 days from requesting my withdrawal and received my check... Mch better than sportsbook.com

[gambleballs]

Past couple months with them have been great. Withdraws have been coming in within a week.

[fiveteamer]

can tell all the guys in this thread have huge balances with them.

good work boys.

[Andy77]

I also want to confirm that at this time sportsbetting doing good job with withdrawals. I requested withdrawal on late evening last Saturday Aug 2 and receive on Thursday Aug 7 today.