Does anyone have a contact at this book who will honestly help me? After making a $1,500 *************** deposit & running my balance to $79,000 my winnings were confiscated supposedly because my deposit bounced. The *************** department at my bank has proven it was never submitted to my account. They say all the merchant has to do is provide what's called a 15 digit Trace Code & my bank can access the Federal Reserve to see where the *************** actually was submitted. We think we have ruled out an account number error because my bank did a search for that amount under my name & found nothing. So they either used the wrong routing number or did not attempt the *************** after seeing my winnings. I was up over $50,000 before the following business day. Everyone who uses ViP keep an eye on this case because I'm getting no cooperation. That simple Trace Code could end the dispute. Their not providing to me speaks volumes.
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