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Thread Tools | Display Modes |
06-16-2008, 07:26 PM
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#1 (permalink) |
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SBR High Roller
Join Date: 08-30-05
Posts: 204
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LEGENDZ A+ graded??????? thats sucks
 decided 2 days ago sign up with Legendz and recieved 500$ bonus for my 2500$ deposit. yesterday I noticed they closed my account. Today it was re opened but they took away the bonus of 500$ that I was given and promissed. They told me Im on a list. I havent made a single bet with them so they cant know what kind of player I am. (Im a big looser I can tell you) here is our chat. Linda> Welcome to our Live Chat Service! How may I assist you? ZZ19713> hi ZZ19713> I recieved a bonus. Then my account was tempory closed when try betting. now the bonus is taken away? ZZ19713> I got 3000$ in my account and now only 2500 again. Linda> let me double check. ZZ19713> allright Linda> ok, sir. You are on a list given by our Upper Management that prohibit the account to receive any bonuses ZZ19713> what list? ZZ19713> I dont understand Linda> by Upper managment decision you can not receive bonus. ZZ19713> tried yesterday to bet then I noticed my account was locked(without any reason) IMO ZZ19713> how can you give bonuses first place and then just take it away?????????????????? ZZ19713> you still there? Linda> Ok, Sir. We sent you an email in the morning explaining you the reasons Linda> We gave you a bonus by mistake ZZ19713> how can you give a bonus by misstake? ZZ19713> what misstake? Linda> We close your account today at the morning, to fixed the mistake, then we reopen your account inmediatly. ZZ19713> what is the misstake??? ZZ19713> recieve bonus that you offered me? ZZ19713> thats a misstake???? Linda> We can give any bonus to your account, by Upper managment decision, thats why we took the bonus off from your account ZZ19713> but how can you do that? I have done nothing to YOU ZZ19713> let me talk to that person who take that decision. ZZ19713> I feel scammed Linda> Sorry, that is Upper managment decision. If you want, we can return your money. ZZ19713> I let everyone know about this aget you downgraded at SBR for sure you have nothing to win for this Linda> I already took with my manager about this issue. ZZ19713> A book thats just a joke ZZ19713> you are a joke ZZ19713> and your bonus is a joke ZZ19713> you have no bonuses ZZ19713> I copy this chat and let everyone know what sportbook you are ZZ19713> useless shitbook Linda> Just to remember. My manager sent you an email to explain all the issue. ZZ19713> perhaps you cooperate with the fags from wagerweb ZZ19713> I read that email but it was NO REASON ZZ19713> you have absolute no reason take away somthing you already given and promissed me. Linda> Sorry about that, sir. It's Upper Managment decision. |
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06-16-2008, 07:36 PM
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#2 (permalink) |
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SBR High Roller
Join Date: 08-30-05
Posts: 204
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Legendz A-graded??? that sucks
decided 2 days ago sign up with Legendz and recieved 500$ bonus for my 2500$ deposit. yesterday I noticed they closed my account. Today it was re opened but they took away the bonus of 500$ that I was given and promissed. They told me Im on a list. I havent made a single bet with them so they cant know what kind of player I am. (Im a big looser I can tell you) here is our chat. Linda> Welcome to our Live Chat Service! How may I assist you? ZZ19713> hi ZZ19713> I recieved a bonus. Then my account was tempory closed when try betting. now the bonus is taken away? ZZ19713> I got 3000$ in my account and now only 2500 again. Linda> let me double check. ZZ19713> allright Linda> ok, sir. You are on a list given by our Upper Management that prohibit the account to receive any bonuses ZZ19713> what list? ZZ19713> I dont understand Linda> by Upper managment decision you can not receive bonus. ZZ19713> tried yesterday to bet then I noticed my account was locked(without any reason) IMO ZZ19713> how can you give bonuses first place and then just take it away?????????????????? ZZ19713> you still there? Linda> Ok, Sir. We sent you an email in the morning explaining you the reasons Linda> We gave you a bonus by mistake ZZ19713> how can you give a bonus by misstake? ZZ19713> what misstake? Linda> We close your account today at the morning, to fixed the mistake, then we reopen your account inmediatly. ZZ19713> what is the misstake??? ZZ19713> recieve bonus that you offered me? ZZ19713> thats a misstake???? Linda> We can give any bonus to your account, by Upper managment decision, thats why we took the bonus off from your account ZZ19713> but how can you do that? I have done nothing to YOU ZZ19713> let me talk to that person who take that decision. ZZ19713> I feel scammed Linda> Sorry, that is Upper managment decision. If you want, we can return your money. ZZ19713> I let everyone know about this aget you downgraded at SBR for sure you have nothing to win for this Linda> I already took with my manager about this issue. ZZ19713> A book thats just a joke ZZ19713> you are a joke ZZ19713> and your bonus is a joke ZZ19713> you have no bonuses ZZ19713> I copy this chat and let everyone know what sportbook you are ZZ19713> useless book |
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06-16-2008, 07:46 PM
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#3 (permalink) |
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Moderator
Join Date: 08-10-05
Posts: 47,345
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Interesting situation sir. By any chance did you receive a bonus offer from a sister book of theres recently? If so that could be the reason right there.
If you need some assistance with this matter in order to get a better idea on what happen. You are always welcome to fill out a complaint form and one of us will inquire on your behalf. |
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06-16-2008, 08:13 PM
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#9 (permalink) |
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SBR High Roller
Join Date: 08-30-05
Posts: 204
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Lynn> Welcome to our Live Chat Service! How may I assist you?
ZZ19713> hi again Lynn> hi sir ZZ19713> you can read this at SBR forum you can reply it there if you want. ZZ19713> http://forum.sbrforum.com/sportsbooks-industry/81325-legendz-graded-sucks.html#post824853 ZZ19713> I cant accept you first give bonus when asking then Im deposit because I was told I was given ZZ19713> you just take it away. ZZ19713> without I do you nothing ZZ19713> linda and lynn thats probably the same person I talk too Lynn> I'm sorry but she is my co-worker ZZ19713> right ZZ19713> you can reply to SBR about that link I gave you ZZ19713> I feel its strange that a A+ graded company first give away 500 in bonus and then just take it away . ZZ19713> and I feel strongly scammed ZZ19713> I take this personally ZZ19713> you still there? Lynn> yes, how may I help ZZ19713> have you read the link? ZZ19713> http://forum.sbrforum.com/sportsbook...ded-sucks.html ZZ19713> please answer
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06-16-2008, 09:25 PM
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#14 (permalink) |
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Administrator
Join Date: 07-12-05
Posts: 5,870
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It's unfortunate their mistake inconvenienced you but not much more they can do but offer to send your money back free of charge. It's likely only a few dollars but perhaps they would be willing to give you a prorated bonus credit for the one wager you placed.
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06-16-2008, 11:00 PM
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#16 (permalink) | |
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Moderator
Join Date: 08-10-05
Posts: 47,345
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Quote:
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