I think my situation is the worst up to date. I withdrawn 32000€ saturday night after the promo. I received them on Tuesday in my
bank account, no e-wallet, no paypal stuff, just my bank account where are all my life savings. Guess what, on thursday, 18 November betfair debited 32000€ from my bank account. That was shocking and my family stills trying to forget this. It has been difficult days here for us, I´m in very bad psychological situation after this. My comp points earned for long time ago weren´t returnet (around 2k), my deposit wasn´t returned, no replies to my e-maisl. I talkd with my bank account manager and he said this was impossible to ********** 32000€ 2 days after the credit, They are investigating the case and there´s a possibility of the bank give me back my 32000€ and solve the case with betfair. Please note that we´re talking about a Portuguese bank, of course it has more money than betfair, it´s called "Millenium BCP" owned by some chinese guys with a lot of €...
Anyway, sad days here, I still try to recover from this. I thought bank account was the safest place to have the money. I was wrong. Betfair went too far with this one but they will have problems. Yes they will. They will pay for this, at least here in Portugal. I have no doubts if prime minister knows about this situations that betfair participation in Portugal is at risk. We have severe laws here. You can´t just go and ********** 32000€ as if it was nothing. We´re not talking about 100€ or even 500€, we´re talking about A LOT of money that has been PAID. If they didn´t want to pay then why they processed my withdrawal? This is robbery, I feel robbed and I´m completly angry about this as you can see. I just want to recover my psychological situation though. Sorry for my bad english, just wanted to share with you my story, it makes me feel better to explain it on forums.
And I just wish you never have the feeling and excitement of winning 30k and loose them some hours later. Believe me, it´s really bad...
Cheers from Portugal.