[sticky]

I know this sportsbook doesn't have a particularly solid reputation, but I wasn't expecting a C-rated bookie to be quite so underhanded.
I signed up, took a 50% bonus, completed the wager requirements for withdrawal, requested my first withdrawal and received an email one week later saying that because my betting appeared to be non-recreational (ie. I didn't lose all my money to them) that they would unfortunately void my original bonus, and all winnings from this bonus. I am now 5000USD poorer, though someone from SBR is going to try and help out.
I learned my lesson - avoid these guys completely.

[Bill Dozer]

Sticky,

We hope to talk about your case after lunch. What you described is outright theft and not what we would expect from IAS even at C-.

[bigboydan]

First off, Welcome to the SBR forum sir

I know they have changed a few of there rules back in late 2007, however this is the first complaint I've read about instantactionsports in like 2 years (give or take). Hopefully we can assist you with your problem.

[sofun]

this is rediculous to hear, you got to lose to claim for the bonus, and if you win, you don't?
I am sick of those promotions and bonus,

[bigboydan]

Originally Posted by sofun

this is rediculous to hear, you got to lose to claim for the bonus, and if you win, you don't?
I am sick of those promotions and bonus,

I know it sir... Talk about a one sided bonus.

[sticky]

hi guys
Did you manage to speak to anyone at IAS?

[bigboydan]

I'm not sure what the latest status is on your complaint sir, however let me check into it for you.

[Bill Dozer]

Originally Posted by sticky

hi guys
Did you manage to speak to anyone at IAS?

We did and they will revisit the issue and update us tomorrow. I am optimistic.

[moonbeam]

Originally Posted by sticky

I know this sportsbook doesn't have a particularly solid reputation, but I wasn't expecting a C-rated bookie to be quite so underhanded.
I signed up, took a 50% bonus, completed the wager requirements for withdrawal, requested my first withdrawal and received an email one week later saying that because my betting appeared to be non-recreational (ie. I didn't lose all my money to them) that they would unfortunately void my original bonus, and all winnings from this bonus. I am now 5000USD poorer, though someone from SBR is going to try and help out.
I learned my lesson - avoid these guys completely.

I´m very sad to hear your experience sticky.

I also signed up to took their 50% bonus and unfortunnatly win over 5.000 Euro there.

But instantactionsports paid me in full without any shittalking like a lot of A or B rated books do.

[beanieman]

I have had exactly the same email from them. I don't know what to do. I emailed SBR earlier but i don't know if to email instantactionsports now or wait till i hear back from SBR.

Basically, i did the 50% promotion, completed wagering requirements (which was confirmed by customer services) and after requesting withdrawal i was sent an email saying i abused the bonus and will have that revoked and 33% of my winnings. This amounts to £835 they won't pay me. Seems incredibly harsh and I felt sick when the email arrived.

What should i do?

[moonbeam]

Originally Posted by beanieman

I have had exactly the same email from them. I don't know what to do. I emailed SBR earlier but i don't know if to email instantactionsports now or wait till i hear back from SBR.

Basically, i did the 50% promotion, completed wagering requirements (which was confirmed by customer services) and after requesting withdrawal i was sent an email saying i abused the bonus and will have that revoked and 33% of my winnings. This amounts to £835 they won't pay me. Seems incredibly harsh and I felt sick when the email arrived.

What should i do?

puh, I´m a very hard player but I have never heard something like that. What have you done?