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Old 05-12-08, 07:45 PM   #1
Bill Dozer
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Default Message from DimeLineSports on slow-pays

Quote:
Hey Bill apparently after reading your forum there are still some complaints regarding payouts from Dimeline. Our payouts are completely current and if here are clients who have not been paid it is a mistake. Please let the players know to contact me directly at aglende27@gmail.com and I will take care of this. Also I wanted to let you know that we are a few weeks away from providing our own customer support and completely being out from futurebet's horrible support team. We are also launching our poker network by June 1, 2008 and bringing back Neteller which will speed up the payout process for international clients. If you notice there are no payout complaints from USA clients.

Keep in touch and feel free to post this in the forum and on the SBR.

Dimeline Sportsbook
http://www.dimelinesportsbook.com
1-800-601-8969
Posters may cc Help@SportsbookReview.com.
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Old 05-18-08, 01:34 PM   #2
dsvgns
 
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that is bull s&^%$t. They have not paid me $400.00 which I withdrew since April
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Old 05-18-08, 01:37 PM   #3
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Originally Posted by dsvgns View Post
that is bull s&^%$t. They have not paid me $400.00 which I withdrew since April
First off, Welcome to the SBR forum sir

If they owe you money and you need some assistance at all. Please feel free to fill out a complaint form and one of us will inquire on your behalf to try and rectify this problem ASAP!
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Old 05-18-08, 02:22 PM   #4
dsvgns
 
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First off, I do not need your assistance.

Second I am just trying to assist you in validating the D rating you gave Dimeline, and warning your members not to make the same mistake I made by ignoring your D rating.

Guess I should not write when I am this angry at myself. "No offense meant."
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Old 05-18-08, 02:39 PM   #5
MrX
 
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Originally Posted by dsvgns View Post
First off, I do not need your assistance.
Why would you not want assistance?
__________________
Give a man a fire and he's warm for the day. But set fire to him and he's warm for the rest of his life. --Terry Pratchett
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Old 05-18-08, 02:51 PM   #6
pico
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Originally Posted by MrX View Post
Why would you not want assistance?
when people get pissed, it is a matter of principle.
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Old 05-18-08, 03:19 PM   #7
jm765
 
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great I am giving them a shot... I will be sure to seek assistance if they try to screw me... thanks for the heads up
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Old 05-18-08, 10:35 PM   #8
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Quote:
Originally Posted by MrX View Post
Why would you not want assistance?
I would want assistance on getting 400 bucks back.I would love to know the story though if its the truth.

I played at dimeline,gave them a chance even with all there problems with the changing of management because of a great bonus and was paid out and had no complaints.just my experience.It seems to be really trying to turn things around there.we will see
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Old 05-18-08, 11:18 PM   #9
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Originally Posted by jgm1967 View Post
I would want assistance on getting 400 bucks back.I would love to know the story though if its the truth.

I played at dimeline,gave them a chance even with all there problems with the changing of management because of a great bonus and was paid out and had no complaints.just my experience.It seems to be really trying to turn things around there.we will see

Thanks for your feedback sir. Might I ask you when the last time you received a payout from them. Also, how long did it take you to get it?
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Old 05-20-08, 09:06 AM   #10
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Bigboydan,I was paid out last month and it took the normal time for a moneygram payout.I actually got it the next day because they had to clear the bonuses..I know this book has had problems but I wanted the 100% bonus and it has worked out really well so far with them.

I figured it may be risky but they really seem to be trying to get back on track.no complaints on my end at all so far. there seems to be a real effort being made by them in terms of customer service.But i can understand peopel being wary.I have read some things around the forums that were pretty bad about them but my experience wasn't bad at all.of course it was for a small amount.It may be different for larger players

Last edited by jgm1967; 05-20-08 at 09:26 AM..
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Old 05-21-08, 10:25 AM   #11
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Good to hear, Bill.
In the (finally available for once) livechat I already was told that Dimeline will introduce Neteller and Moneybookers on June 10th as deposit and payout methods. I will wait until then and try a payout using Moneybookers, as I do not trust their check methods (resulting in having your checks "in the air" for several months, which I had before). I will report back here how it went then.
They also seem to have a VIP-section now, anybody who is included in there? I am, will see what advantages it will bring.
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