Unibet warning!!!

kaalukomm · 04-07-2008, 07:59 AM

Two weeks ago i requested a 5k EURO withdrawal and i haven't receive it yet. They don't answer my emails since 02 april

bigboydan · 04-07-2008, 12:39 PM

First off, Welcome to the SBR forum

I take it that you have sent in all the documentation to them or no? If not then that could possibly be the problem since you didn't give anymore details.

Anyways, if you need some assistance with this matter. Please feel free to fill out a complaint form and one of us will inquire on your behalf.

kaalukomm · 04-08-2008, 05:04 AM

Quote:

Originally Posted by bigboydan

First off, Welcome to the SBR forum

I take it that you have sent in all the documentation to them or no? If not then that could possibly be the problem since you didn't give anymore details.

Anyways, if you need some assistance with this matter. Please feel free to fill out a complaint form and one of us will inquire on your behalf.

Did you get my filled complaint form?

bigboydan · 04-08-2008, 02:24 PM

Quote:

Originally Posted by kaalukomm

Did you get my filled complaint form?

No sir I did not receive it. However, when you fill out those things they don't go directly towards me anyways. So please bare with us on these matters, because their are other people in front of you in the complaint dept line sorta speak.

garyking · 04-10-2008, 03:15 PM

Requested a $530 withdrawal from unibet at beginning of March, sent in id documentation three times, each time received email that docmentation had been received to be patient and wait for a few days.
It's now been five weeks. Have called twice, each time waited for 25 minutes on hold before giving up.
Can't say enough bad things about Unibet. Recommend everyone stay away from them.

bigboydan · 04-10-2008, 05:05 PM

Quote:

Originally Posted by garyking

Requested a $530 withdrawal from unibet at beginning of March, sent in id documentation three times, each time received email that docmentation had been received to be patient and wait for a few days.
It's now been five weeks. Have called twice, each time waited for 25 minutes on hold before giving up.
Can't say enough bad things about Unibet. Recommend everyone stay away from them.

Have you filled out a complaint form yet? If not please feel free to, and one of us will inquire to them on your behalf sir.

sotos · 04-11-2008, 04:08 PM

I have the same problem i made a request for a withdrawal for 2500euro on 24/4/08 send my documents and still nothing....

bigboydan · 04-11-2008, 05:56 PM

Quote:

Originally Posted by sotos

I have the same problem i made a request for a withdrawal for 2500euro on 24/4/08 send my documents and still nothing....

Have you filled out a complaint form yet? If not please feel free to, and one of us will inquire to them on your behalf sir.

bbets365 · 04-11-2008, 10:33 PM

Hi,
I play in unibet more 1 years and I have only one account in unibet, and I always made deposit (credit card, moneybookers, webmoney) and made withdrawal (moneybookers, webmoney) normally.
But since 07/04/2008 I also can not make withdrawal.
07/04/2008 -They cancelled my withdrawal by moneybookers.
After I send them e-mail, and they ask me to send them documents.
09/04/2008 - I called by phone in Unibet.
And unibet phone support say to me that documents check one or two days.
11/04/2008 - I called again by phone in Unibet. And unibet phone support say to me that documents check 3-5 working days, but some times it is take more that 5 days.
May be it need to write in IBAS? I do not understand why it is so long they check documents.
Unibet not say how many time they checking documents. May be it will be 1, 2 or 3 months? It is not normal!
Anybody SBR helped?

Thanks.

P.S. I will fill out a complaint form in next tuesday (1 week as unibet check my documents).

bbets365 · 04-11-2008, 10:43 PM

to kaalukomm, garyking and sotos
Have you made deposits using credit card in unibet?

Thanks.

sotos · 04-12-2008, 05:46 AM

Yes i made a deposit with a credit card. They finally replied today and told me that they made the payment and it will take 3-5 working days to arrive in my bank account. I hope it comes ok......

bbets365 · 04-12-2008, 06:55 AM

Quote:

Originally Posted by sotos

Yes i made a deposit with a credit card. They finally replied today and told me that they made the payment and it will take 3-5 working days to arrive in my bank account. I hope it comes ok......

Thanks.
I also made deposit using Credit Card and moneybookers.
I have some questions.
1) Did SBR helped you?
2) Did unibet answer why they do long checking?
3) What country are you from?
4) When you made last deposit using credit card?

moonbeam · 04-12-2008, 07:08 AM

Unibet had some awful withdrawal delays in the last few month (4-5 days for withdrawals via moneybookers)
But I received my latest payout request (this Thursday) within 12 hours via moneybookers

bbets365 · 04-12-2008, 07:17 AM

Quote:

Originally Posted by moonbeam

Unibet had some awful withdrawal delays in the last few month (4-5 days for withdrawals via moneybookers)
But I received my latest payout request (this Thursday) within 12 hours via moneybookers

We have another problem. They checking documents very long, as the result, some people wait 5 and more weeks.
It is really not normal.

bigboydan · 04-12-2008, 09:46 AM

5+ weeks is not normal at all, it's ridiculous!

moonbeam · 04-12-2008, 07:46 PM

Quote:

Originally Posted by bbets365

We have another problem. They checking documents very long, as the result, some people wait 5 and more weeks.
It is really not normal.

Sorry, you say you wait since 5 DAYS, not 5 weeks

bbets365 · 04-13-2008, 12:45 AM

Quote:

Originally Posted by moonbeam

Sorry, you say you wait since 5 DAYS, not 5 weeks

Sorry, I write We.
garyking wait since beginning of March (6 weeks)
kaalukomm wait since 26/03/2008 (2 weeks)
sotos wait since 24/03/2008 (3 weeks)
I wait since 07/04/2008 (08/04/2008 I sent copy of my documents)