[bbets365]

Unibet e-mail support say to me, that "Once the documents are validated (due to the security check), then you will be able to withdraw.", but...
Today I called again.
Unibet phone support say to me, that I can make withdrawal only to my bank account. And they don't know how many time they will be checking my documents
I think, if I make again withdrawal to my bank account, they also will cancel my withdrawal.

Hi to ALL,
So I now wait 3+ weeks. They not verify my account till now. (e-mail support not answer).
But 16/04/08 I made withdrawal 300 USD to my bank and I receive this money 23/04/08 (7 days)
23/04/08 I again made withdrawal 500 USD to my bank, but I am not receiving this money till now.
Any idea?
This Monday (28/04/08) was day off (holiday) in Europe for banks or not?
Today, I was call again, but it was said that customer service is busy.
Thanks.

[bigboydan]

Not sure if their was a holiday in Europe on Monday sir. Please keep us posted on your situation.

[DimOK]

Well, if you ask me - bet365 and all other "just-registered" guys, including topicstarter - are just a bonushunters nothing more.

Just note - all "old" members have received their money (sooner or later) me, personally, have withdrawed about 10k$ during last month via Web$... without any ID check. So the worst possible thing is happening - Unibet has minor shortages of e-currencies, and has improved the work of their fraud team

just my 5 cents

[bbets365]

Well, if you ask me - bet365 and all other "just-registered" guys, including topicstarter - are just a bonushunters nothing more.

Just note - all "old" members have received their money (sooner or later) me, personally, have withdrawed about 10k$ during last month via Web$... without any ID check. So the worst possible thing is happening - Unibet has minor shortages of e-currencies, and has improved the work of their fraud team

just my 5 cents

I am not bonushanter, I play in unibet more one year.
I only have one account in unibet.
I can make screen of my betting history (more 600 bets) since August 2007 and send it to SBR persons.

[DimOK]

That's a right thing to do, actually

[bbets365]

bigboydan, if you not trust me. I can send to you screen of my bets history. Please, send me private message with your e-mail.

[irazvan]

Hello folks,
I guess it's normal to suspect newbies of fraudulent activity.
But as you can see there are many complaints here and on other forums about unibet.

After reading other stories I should say that in my case 3 days of waiting so far is nothing comparing to others

Keeping my finger crossed to see my money

and btw, I haven't received any bonus from unibet. I don't think they give anymore sign up bonuses since they changed the layout of their site

Have a lucky day!

[bigboydan]

bigboydan, if you not trust me. I can send to you screen of my bets history. Please, send me private message with your e-mail.

I never said I didn't believe you. If you filled out a complaint form already, then their is no need to send me any info sir.

[bbets365]

Some news,
They answer that money paid out on the 24/04/08 and cleared on the 27/04/08 (sunday is a working day???)
I was in my bank today, and my bank do not receive this payment till now.
Nothing anymore. They also not check my documents till now.
I was not filled out a complaint form, because they answer again.

[irazvan]

Well I received my payment of 1K, and now waiting for 2 more withdrawals.

Now waiting patiently for the money. We'll see...

[dal2k]

Hi guys, I just found this forum on google. Don't know exactly what SBR is about or if you have to signup to Unibet through SBR to complain here.

Anyway, my account was locked when I tried to withdrawal. Sent in my documents in and they said "We kindly ask you to be a little patient and your issue will be fully taken care of in the coming few days." It has since been 3 weeks and they have stopped replying to my emails.

But I see I'm not the only one with this problem and there is still hope for my money.

Thanks for this forum..by the way, whats the minimum cashout for wire transfer and any fees for wire transfer on Unibet?

[bbets365]

Thanks for this forum..by the way, whats the minimum cashout for wire transfer and any fees for wire transfer on Unibet?

Note: If you withdraw less than 15 USD, a fee of 3 USD will be charged

[bbets365]

Again some news.
Unibet answer, that they made error in my bank account number, as result, I do not receive money...
They say, that money was re-send again...

[bigboydan]

Hi guys, I just found this forum on google. Don't know exactly what SBR is about or if you have to signup to Unibet through SBR to complain here.

Anyway, my account was locked when I tried to withdrawal. Sent in my documents in and they said "We kindly ask you to be a little patient and your issue will be fully taken care of in the coming few days." It has since been 3 weeks and they have stopped replying to my emails.

But I see I'm not the only one with this problem and there is still hope for my money.

Thanks for this forum..by the way, whats the minimum cashout for wire transfer and any fees for wire transfer on Unibet?

First off, Welcome to the SBR forum sir

As you already expressed above, you are not the only one that has encountered this type of problem. Then again most Euro base books seem to lock players accounts from time to time if things aren't precisely followed by the books standards.

You more than welcome to fill out a complaint form and one of us will inquire to them on your behalf.

[dal2k]

Thanks bigboydan,

Just received an email from Unibet and they said "Kindly allow us another couple of days as I can assure you that we will manage to close this case by midweek." Sounds like a police investigation lol. Hopefully everything runs smoothly and I get my money.

bbets365, thanks for the wire transfer info. I should have just cashed out that way, probably wouldn't have any problems that way.

[Champi]

Received 1300$ via MoneyBookers for few hours from Unibet.
I recommend to all MoneyBookers as a payment method here.

[bigboydan]

Received 1300$ via MoneyBookers for few hours from Unibet.

Thanks for sharing your experiences Champi. I will make a note of it.

[dal2k]

I cashed out by Money Bookers too, has been nearly a month..Don't know what the hold up is.

[geon]

hello I have a problem too, I registered and made a deposit

One day later I find my account blocked without placing a bet

What should I do, they don't answer my e-mails.

[bigboydan]

hello I have a problem too, I registered and made a deposit

One day later I find my account blocked without placing a bet

What should I do, they don't answer my e-mails.

First off, Welcome to the SBR forum sir

I am assuming you sent in all your documentation upfront or no? If not that could be the reason right there.

[geon]

Thank you bigboydan. Yes I sent ID and copies of my card back and front, but I haven't received an answer.

After more than 24 hours I haven't received an e-mail at least and I sent 4 or 5

Please help!

[bigboydan]

Thank you bigboydan. Yes I sent ID and copies of my card back and front, but I haven't received an answer.

After more than 24 hours I haven't received an e-mail at least and I sent 4 or 5

Please help!

Have you called them yet sir, If not. Here is there phone number: Tel: +356 2133 3532. Also, you could always fill out a complaint forum.

[geon]

The number is busy and keeps me on hold. :|

Is there a way to get my deposit back? Like I said I haven't placed one bet.

Complain filled out.

[moonbeam]

The new official rating for Unibet is B+

[Dazzez]

joke?

[moonbeam]

No

[bbets365]

I made withdrawal 500 USD 23 April and received payment only today (16 May), and only 465 USD

[geon]

Perhaps your bank required and intermediary bank? Where do you live?

[bbets365]

Perhaps your bank required and intermediary bank? Where do you live?

I don't think so.
Previous, I made withdrawal 300 USD and received 300 USD in my bank.
This time they made error in bank transfer (as result they made two bank transfer), as result, I do receive money only after 23 days delay.
I do not understand why i need to pay for error transfer.

[geon]

Well I received an answer that I need to wait, my account is under verification.

Hope I get verified faster than they answer e-mails

[bigboydan]

Well I received an answer that I need to wait, my account is under verification.

Hope I get verified faster than they answer e-mails

Keep us posted on how this matter turns out for you sir.

[moonbeam]

well, I guess they have focused their whole man power to get their new website online. (Which was very good)

After some payout delays in the past, now they pay me within 24 hours.

[bigboydan]

After some payout delays in the past, now they pay me within 24 hours.

Did you receive one from them this month sir?

[moonbeam]

Did you receive one from them this month sir?

I requested four payouts of 1500 Euros this month sir.
Received my moneybookers account within 24 hours.

As I written before, they had some terrible delays (4 -5 days via moneybookers) in the past.

But for me Unibet is still one of the very best european books for several reasons.

And 10bet for example is one of the very worst

[bigboydan]

Thank you for your feedback sir, and I will make a note in case somebody inquires about them in the near future.

BTW, If you have received any other payouts from a book PLMK so I can add it to my payout report for May.