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03-20-2008, 04:31 PM
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#1 (permalink) |
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SBR Rookie
Join Date: 07-02-07
Posts: 38
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WSEX says "Bend over and cough"
Check out the SBR review on WSEX and you will read that they offer a bonus with a 2x rollover.
 Well...take it from someone who's been there... The "rollover" is actually a BEND OVER...and cough. I use an email documentation service so everything I'm about to say is factual and documented...  1) I was offered a bonus by one of the managers at WSEX. 2) Said manager wrote that it would be a 2x rollover. 3) Two days ago I consulted my spreadsheet and realized that I had rolled over 9x and was headed for 10. 4) Contacted WSEX customer service...(which was no easy task)...after several attempts. 5) Once I sent Ccs to Woody and every other email address that I could conceive of at WSEX...the accounts department finally answered. 6) WSEX accounts dept. CONFIRMED that I had rolled over BEYOND 9x... 7) BUT...(and that's YOUR butt bending over...) they insist that the bonus is ...get this... A 10X ROLLOVER!!!!!!!! Now, like I said...I've got CERTIFIED documentation that proves I was offered a 2x rollover PLUS that's exactly what the SBR review of WSEX states as well. Of course, I've asked SBR for help on this and hopefully things will work out. In the meantime... Before you consider a wager at WSEX...if you see some guy starting to put on a pair of rubber gloves  ...you'd better think twice!I gotta tell ya...WSEX has made a loyal GREEK customer out of me. The Greek only has that as a name. WSEX actually DOES it to ya!   |
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03-20-2008, 04:36 PM
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#2 (permalink) |
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VIP Moderator
Join Date: 08-02-07
Posts: 20,925
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Every book will be screwy from time to time with regard to bonuses and their ever changing policies and mostly inadequate customer support. That's why I prefer not to even deal with bonuses, less hassle. I like to just get in, and get out what I want when I want.
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03-20-2008, 04:43 PM
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#4 (permalink) |
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SBR Dawg
Join Date: 08-01-05
Posts: 1,126
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Shazer,
Rest assured that, if you have emailed assistance@sportsbookreview.com, this issue will be resolved quickly and fairly. That's typically one of the things that separates top tier books from the rest ... their willingness to correct mistakes and resolve disputes in a fair and timely manner. Keep us posted. |
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03-20-2008, 04:57 PM
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#5 (permalink) |
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SBR Hall of Famer
Join Date: 12-14-05
Posts: 7,247
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WSEX is as standup as they come. They and Matchbook (and Canbet) are the only folks in this entire industry I would do business with in the 'real' world (outside of betting). They are the honorable ones in a world full of used car salesmen and crooks. How this book doesn't beat Bookmaker and Legendz to the SBR top 5 is a mystery to me. I had never heard of a 5% bonus with 2x rollover (unusual!), and this is most likely just an honest mistake of mixing up different bonus offers.
Last edited by Dark Horse : 03-20-2008 at 05:02 PM. |
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03-20-2008, 05:04 PM
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#6 (permalink) | |
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SBR Posting Legend
Join Date: 10-27-06
Posts: 12,223
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It took WSEX all of 11 minutes to come in here and honor the original rollover agreement. You were saying Shazer?
 I'm just busting your chops, but WSEX is really as solid as they come and you'll have no worries with them.
__________________
If you don't bet Hockey, you must not like money! Quote:
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03-20-2008, 05:26 PM
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#8 (permalink) | |
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SBR Rookie
Join Date: 07-02-07
Posts: 38
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Quote:
(I read this forum about once a month...so I noticed the difference). I really think crazyl has it about right...regarding cs. And here's the thing, LT...IMHO you need to give credit to the right people. I struggled for three days with no response from WSEX...then when I contacted SBR...  BINGO! That's why I LOVE SBR. We sorta have our own low-key sports bettor's UNION. When I couldn't get satisfaction at WSEX...I knew exactly who to turn to. And SBR always gets the job done. AND like you said...in no time flat. Yeah...no sooner did I post than I got an email from WSEX accounting dept. So let's give credit where it's due... SBR rules ! Take a bow, player.  |
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03-20-2008, 07:32 PM
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#10 (permalink) | |
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SBR MVP
Join Date: 10-05-07
Posts: 2,693
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Quote:
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03-20-2008, 08:18 PM
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#11 (permalink) | |
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SBR MVP
Join Date: 09-15-05
Posts: 1,168
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Quote:
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03-21-2008, 12:00 PM
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#15 (permalink) | |
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SBR MVP
Join Date: 02-04-07
Posts: 1,227
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Quote:
Give WSEX the benefit of the doubt man, they have been so good for so long. Props to WSEX, please keep up the good work yall. Been with them since 2001 and never have I had one thing to complain about. |
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03-21-2008, 12:08 PM
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#16 (permalink) | |
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SBR Rookie
Join Date: 07-02-07
Posts: 38
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Earth to UncleChris...lay off the sauce
Quote:
 "Pone" is what they make your corn liquor out of. Here is America, we talk on the PHONE. And last I heard...the only one "yelling" (in between burps)... is YOU! I guess in your neighborhood...sadly...everyone looks like a whore. And if you actually KNEW what you were talking about...you'd know that WSEX APPROACHED ME with the bonus. You would also know that I've been a sportsbettor for years...when Sportingbet.com seemed like an upscale place...and in all that time I've NEVER applied for a bonus. In other words, you're drunk and clueless... So go find a thread where you might actually know a little something about the subject. As for WSEX being a top book.... They're ok... But I'm not a fan of their customer service...compared to The Greek. Thank you for the senseless name-calling and insisting on trying to tell me how to live my life. The world is so much brighter now.  |
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