[Climate]

I don't know how Sportsbookreview gives these guys a B+ rating with this kind of service. This would appear to me to be the kind of answers I would get from a deposit only, D or F rated book. I can't find any info on the site, so I live-chat to ask a few questions. I do thank them for letting me see their colors up front. Here's how it goes with Betguardian.com:

Please wait for a site operator to respond.
You are now chatting with 'Aaron'
Aaron: Hello, how may I assist you?
you: Hello how are you
you: Good evening
Aaron: Good evening
you: I wanted to deposit money into the account, I just had a few basic questions
Aaron: How may i help ?
Aaron: Ok
you: How do I deposit money from the US, the laws are bad here
you: for deposits I hear
Aaron: Well you can try your credit card on line W/U or M/G
you: Ok, that sounds good. For withdrawals, if I ever have one, how is that done, and is it expensive?
Aaron: Well we do M/G $750 max per week
Aaron: You can get a check in the mail
Aaron: Or a bank wire transfer
Aaron: We also give out a debit card from our company to make your withdrawals
you: What are the charges for withdrawals? thanks
Aaron: We give out one free withdrawal per month
Aaron: And the fees depend on the amount you are withdrawing
Aaron: And the method you choose
you: Is there anywhere I can get all this stuff in writing, I couldn't find it on the site. I hate to bother you with all this stuff
Aaron: The debit card is 5% of the amount requested
Aaron: No that info is not on the site
Aaron: Check in the mail is $50
you: Is there a limit on the amount of the check?
you: per withdrawal
Aaron: Well they do brake the amount down to a reasonable amount so they can take care of all customers needs
Aaron: There is a limit of how much they can do per day so the amount they can send per check depends on how much will be done that day
you: No offense, but what are specifics as far as numbers. When you might send several thousand dollars to a sportsbook, it helps to have a little info on what's happening.
Aaron: We take deposits of as much as you want to send but any thing over 10k you have to speak to a manager
Aaron: Because we do not want to do business with wise guys or sharpies as we now them
you: I'll call in tomorrow. Thanks so much for your help.
you: Have a nice evening.
Aaron: I hope you mention me wen you call so they now i am doing my job
you: No problem, take care.
Aaron: Thank you
Aaron: Good night

I'm not passing judgment on SBR, as I am thankful for your excellent work, and consider you the best, by far, in the business in what you do.

But I would like to know how these two books rate out at a B+ with this type of activity.

[robmpink]

I don't like Justbet, but what is the problem w/ this chat? Seems alright to me. If you wanted something in writing save the chat log.

[DukeJohn]

Climate, good job on getting some info I was looking for. However, I don't see a problem, perhaps I am missing it. The only line in the whole conversation I didn't like was:

Aaron: Because we do not want to do business with wise guys or sharpies as we now them

However, since their limits for NBA, NHL, and MLB is only $1000, that pretty much tells me they are not looking for big action. That comment of anything over 10K needs manager's approval isn't anything that should be of concern, considering the low limits. You could always break it up over a few withdrawals.

Please though, if I missed anything that you feel does not deserve the B+ rating, I would be interested in knowing what you felt was undeserving in that conversation.

[Climate]

Ok, if it's not that bad, it's not that bad. Let's move on.

Thanks.

[Thremp]

Duke,

Whats more pertinent is their known software error that they refuse to fix.

If you confirm a wager at exactly the same time they move the lines, then you'll be assigned the new prices. While annoying and perverse, it does also represent the opportunity for excessive abuse.

[sergfro]

I get 5-10 emails a day from these ****s...annoying

[bigboydan]

The only thing that is a total turn off for me from this book is the low payout restrictions. Only $750 max. withdraws a week, I mean come on.

[thezbar]

Reloaded yesterday with M.G. Easy No problems at all.

[maritime]

Originally Posted by bigboydan

The only thing that is a total turn off for me from this book is the low payout restrictions. Only $750 max. withdraws a week, I mean come on.

dan, is that $750 max by check? or other payout methods?

[moonbeam]

typical american books.

They want to make money.
You want to make money.

But who pay the bill??

:-)

[tomcowley]

I'm not sure what that $750 payout restriction is. They've paid me in much bigger chunks by 2 different methods. They're fine for a rec book.

[DwightShrute]

Originally Posted by sergfro

I get 5-10 emails a day from these ****s...annoying

ask them not to send you email then why get annoyed?

people always complain about lack of service and others complain about too much service now?

My vip host calls me when they have certain bonuses only and he knows to do that because I asked him to. It takes a quick email or a toll free call and boom baby, it's done!

Good business will adhere to your requests and if they don't, go elsewhere! That is what I do.

[DwightShrute]

Originally Posted by bigboydan

The only thing that is a total turn off for me from this book is the low payout restrictions. Only $750 max. withdraws a week, I mean come on.

Not correct!

Here are their payouts at this time.

Moneygram the next day up to $750 once a week

Fed ex a check $5000

new electronic check $1500

Are they perfect? Nope, but you will always get your $$ and they will improve this soon.

Solid book!

[LVHerbie]

I haven't seen any real negatives in this whole thread... Seems like a decent out/service for the small/rec. player which is the typical sportsbettor and who most of the books are trying to attract... Am I missing something?

[Peep]

Their site is horrid. Lag and more lag, then you can't bet lay amount either.

[DwightShrute]

Originally Posted by Peep

Their site is horrid. Lag and more lag, then you can't bet lay amount either.

Again, not true.

[big joe 1212]

Useless thread!

Why the chat log?

[Peep]

Originally Posted by DwightShrute

Again, not true.

Good point.

Must just be my imagination that it lags, sends up useless "you will be timed out" popups that freeze my IE, and causes me to restart my computer right at crunch time.

Donno how I couldn't see that on my own.

But, as an aside, how would you know what happens on my computer when I open this shit site Dwight? Are you all knowing?

[DwightShrute]

Originally Posted by big joe 1212

Useless thread!

Why the chat log?

you're right! no reason really

[tomcowley]

Ugh, I like Guardian/JB, but quit being a worthless shill. The website is brutal on a high-latency connection. It's not an issue for me on various forms of US broadband. When I had to use it over dialup, well... The timeout popups are retarded. You can't bet the risk amount by default- you have to click to "straight bets" to get the option.

[Peep]

Thanks for the tip about using straight bets tom, I didn't know that. Useful information.

And they have me on $250 limits for tournament Beaver ball, geezs. I haven't even cashed a ticket yet.

[mbynwa]

are both these sites down at the moment, can't get either to load

[DwightShrute]

Originally Posted by mbynwa

are both these sites down at the moment, can't get either to load

if you are having problems go to:

www.justbet.co.cr for justbet

www.ggc.co.cr for guardian

[mbynwa]

Thanks, Dwight im in.

[Shark79]

Originally Posted by sergfro

I get 5-10 emails a day from these ****s...annoying

Well ... the emails were about your chargebacks ... if you would have been responsible of your actions ... then it would have been probably only 2 emails inviting you back to our book !

[Peep]

Can anybody bet more than $250 on a game here?

[DwightShrute]

I know guys that play there who bet several K's a game!

[Peep]

Uh, OK Dwight.

So why am I black? I just started, never cashed, just trying to bet Women's NCAA and men's halves.

Guess I will call them up.....

[Peep]

Well, that went badly.

No raising of limits for me for "at least an month". Like they might go broke if the let me bet a dime on sides or a nickel on halves?

What a crap pile of a book.

[Shark79]

Originally Posted by Peep

Well, that went badly.

No raising of limits for me for "at least an month". Like they might go broke if the let me bet a dime on sides or a nickel on halves?

What a crap pile of a book.

Peep call back ... ask for Nathan ext 460

[Peep]

OK, thanks Nathan.

Can now bet $500 on everything anyways, which is fine for me.

Thanks bud.

[topgame85]

Deposited at this book for the second time yesterday always more than helpful and accomodating always offer at least a 50% FP if I ask for it and the customer service is bar none IMO, as far as low limits yes this is true but thats the outfit they run and if thats what is neccesary for them to keep up the good work and payout as fast as they do hell I'll play there

[coldhardfacts]

Originally Posted by Thremp

Duke,

Whats more pertinent is their known software error that they refuse to fix.

If you confirm a wager at exactly the same time they move the lines, then you'll be assigned the new prices. While annoying and perverse, it does also represent the opportunity for excessive abuse.

Huh?? That's much worse than annoying and perverse. It is thievery, unless they give you the opportunity to cancel your bet if you call in and complain.

[DukeJohn]

Originally Posted by Peep

OK, thanks Nathan.

Can now bet $500 on everything anyways, which is fine for me.

Thanks bud.

That is great! I had to have a few conversations with them to get my limits raised up also... Customer service was always friendly and helpful

[StickyIcky]

Anyone having problems logging on to justbet? i havent been able to for a couple of days now... no reply to email either....

also, does anyone know what code should be used for calling them from the UK?

Thanks