What a joke...does Bookmaker really need "7-10" days to cash out via MB?

mtx · 03-14-2008, 05:40 PM

Before I got switched to BM (I was at Betcris before), their free weekly withdrawals (on Friday) would take no more than 20 hours via Moneybookers...

Now BM is giving me the "7-10 days" BS rule and I get the feeling they're delaying me on purpose. Betcris and Diamond would NEVER take more than a day to cash out my money and they're all part of the same group.

Why does BM feel the need to take their time?

bigboydan · 03-14-2008, 05:48 PM

Here are their rules on Moneybookers payouts:

Quote:

Request a payout via MoneyBookers and your account will be credited 7-10 business days even though may be processed within 24 hours. Contact our Customer Service department for more details, 1-866-9-BOOKMAKER. Available only to non USA customers.
Fees:
$0-500 = $15
$501-2500 = $30
$2501-5000 = $60
$5001-8000 = $75
1 FREE on Fridays, up to $2500 per week if requested before 3PM EST

I feel they just implement this the 7-10 processing rule as a sort of a leeway type thing, but who knows.

mtx · 03-14-2008, 05:54 PM

Quote:

Originally Posted by bigboydan

Here are their rules on Moneybookers payouts:

I feel they just implement this the 7-10 processing rule as a sort of a leeway type thing, but who knows.

That's what the support agent keeps telling me over and over again.

I'm not blind, but I'm not stupid either.

I've been with CRIS and DIAMOND for 2+ years, and every time I request money on Friday, I get it before Friday evening. Just last week I was playing at DIAMOND, deposited some money on Thurs to bet a game I really liked, requested the withdrawal Fri. morning and got the money Friday night no hassles or delays.

Now I've been transferred to BM and somehow these punks think they can take their time...if they're all run by the same company, why do they not have the same efficiency? This morning I was told that my withdrawal was processed and I should get it by 8PM and now they tell me it's pending and still 7-10 days?

katstale · 03-14-2008, 05:54 PM

That is what it is BBD. It never takes that long. Just don't ask for a payout friday afternoon or the weekends. These folks take that time to themselves very seriously.

mtx · 03-14-2008, 06:02 PM

Quote:

Originally Posted by katstale

That is what it is BBD. It never takes that long. Just don't ask for a payout friday afternoon or the weekends. These folks take that time to themselves very seriously.

I know, I've been with CRIS/DIAMOND for 2+ years and they are always spot on no excuse. I never ask it on Friday afternoon (I requested the cash out at Friday 2:00AM), but once I did because they needed some forms and I didn't send it in the day before. This was at DIAMOND. I came on at 3PM (their cut off time), sent the forms in at 3:15PM, they had to verify everything and it was all finalized at 3:30PM. I thought I wouldn't get the free withdrawal since it was past the deadline, but I asked away anyways and the guy was nice enough to PROCESS IT FOR ME RIGHT AWAY. I got my money 3 hours later.

But that was at DIAMOND. These fools at BM obviously don't pride themselves in customer service and it baffles my mind how they can be run by the same company with such bipolar service.

Cloak & Dagger · 03-14-2008, 06:20 PM

Quote:

Originally Posted by katstale

That is what it is BBD. It never takes that long. Just don't ask for a payout friday afternoon or the weekends. These folks take that time to themselves very seriously.

you are right on with that....thats why I only make requests on Monday...Im paid by Wed everytime

I'll stay where I know my money is safe...especially after the gambling law...for me personally...there is no need to have MY money anywhere else offshore but bookmaker

mtx · 03-14-2008, 06:35 PM

So I'm suppose to just let my money sit there for x days....

Will I cancel or delay the withdrawal if I bet with it?

mtx · 03-14-2008, 07:47 PM

I just bet some of the $$$, will they cancel the withdrawal?

mtx · 03-14-2008, 11:40 PM

As expected, my money didn't leave my account so I decided to gamble it (that's what they probably want me to do by delaying me) and I happened to profit 1.5x my withdrawal.

Do I have to initiate another withdrawal and pay the fee or will they honour the free Friday one I requested 22 hours ago?

MJFtheGenius · 03-14-2008, 11:50 PM

BM has fast payouts.

mtx · 03-17-2008, 02:42 AM

Quote:

Originally Posted by MJFtheGenius

BM has fast payouts.

Really?? I still haven't gotten my $$$ yet and I requested it on Friday 2:00AM. Too bad for them, I managed to increase my bankroll by 3x

.

tarheelfan72 · 03-18-2008, 05:38 PM

I've cashed out by Bookmaker several times and usually got my money by paper check within a couple days. Then, I cashed out $4900 on March 7 (Friday morning) and expected about the same. They took the money out of my account March 10 and I got a Fedex later that week.

When I opened the Fedex it was a check for $1900. I was kinda disappointed but figured the remaining $3K would follow soon. As of today they acknowledge the withdrawal but can't even give me a tracking number on it. Techincally today is only the 9th business day since I requested the cashout, but given that they can't even give me a tracking number as of 5:30 EST on the ninth day, i doubt I will have it on the 10th day.

My last cashout they split into two checks but put them in the same fedex.

I don;t know what is going on, but it's kinda baffling how they can get you part of your money in a few days and drag the rest of it out. Anybody know why they do this?

moses millsap · 03-18-2008, 06:58 PM

Quote:

Originally Posted by tarheelfan72

I've cashed out by Bookmaker several times and usually got my money by paper check within a couple days. Then, I cashed out $4900 on March 7 (Friday morning) and expected about the same. They took the money out of my account March 10 and I got a Fedex later that week.

When I opened the Fedex it was a check for $1900. I was kinda disappointed but figured the remaining $3K would follow soon. As of today they acknowledge the withdrawal but can't even give me a tracking number on it. Techincally today is only the 9th business day since I requested the cashout, but given that they can't even give me a tracking number as of 5:30 EST on the ninth day, i doubt I will have it on the 10th day.

My last cashout they split into two checks but put them in the same fedex.

I don;t know what is going on, but it's kinda baffling how they can get you part of your money in a few days and drag the rest of it out. Anybody know why they do this?

This is a major problem IMO. Any response?

tarheelfan72 · 03-18-2008, 07:23 PM

I wasn't sure if it was happening to others or if it was just an isolated incident for me. How many times has it happened to you Moses? First time for me on this cashout.

Quote:

Originally Posted by moses millsap

This is a major problem IMO. Any response?

eyeball · 03-18-2008, 07:45 PM

I don;t have an account at BM but I have seen several posts about slow pays etc with them. I think BBD could better answer thi...

2Pac · 03-18-2008, 08:22 PM

That is a bullshit rule. Those Sanchez's should be able to process those kind of withdrawals within the hour.

**** Bookmaker and Cris. Spaniards.

mtx · 03-18-2008, 08:28 PM

I got Friday's request yesterday...and requested another yesterday and got it today.