[romaine]

I have won enourmous amounts of money over the period of 8-9 months with 5dimes.com, always kept the money there, recommended this book to family and friends and everything was awesome until I started to withdraw some funds from there to my neteller and moneybookers accounts. At first I wasn`t aware of the havoc this ridiculous company would play with me! I received the first 9000$, the 2nd 9000$ too but little did I know that when I asked to withdraw the rest of my balance I would be confronted with the apparent owner of 5dimes.com, one Tony Something who took my success pretty personally. He spoke to me like a school boy, ask me who I thought I was to believe that I could take away so much money from him. Naturally I asked him what he was talking about and he kept on babbling something about limits that I intentionally exceeded and rules that I broke, if in my country there were no rules or who I was to believe that I could break them whenever I wanted and BS like that. We must have chatted for hours, anyway the only way he would communicate with me even though I always tried to get him on the phone he refused and told me that from this day on only he could speak to me and only via chat. The whole thing got more and more out of hand, in the end he tried to make me deposit more money into the account by promising higher limits. Good thing that I didn’t fall for the trap because he would have confiscated every Cent he could get his hands on. Bottom-line was that he annulled my balance (at that point still around 45.000$) and froze my account. When I asked him how he could do such an outrageous thing he said that he is GOD!!! and that he could do whatever he wanted to in his REALM!!!. No kidding, those were his exact words, then he told me good luck with your lawyers, you are going to need it here in Costa RICA!!. On the next day when I emailed the 5dimes customer service for an explanation I heard that no-one there was to give me any information or even speak to me except this Tony Guy. When I asked about the clerks full names I found out that really everyone there is named Perez. Unless this is a true family business those jerks even are too afraid to give their real names. One more thing, on top of closing my account, freezing the money and insulting me they also very quickly changed their sportsbook's rules so that it would seem that I really exceeded limits which I truly never did according to the old rules.
At this point I lack 45000$ and 5dimes totally ended contact with me probably laughing pretty hard about their coup. Now I don’t quite know what to do and if anyone around here could give me some advice please contact me via PN or E-mail. And if anyone here really manages to help me get some of my money back from this stupid company I am very much willing to pay a certain percentage.

[justbet]

so were you breaking any rules or not?

[Tchocky]

I've heard some bad things about 5 Dimes but this is the worst. This story should serve as a reminder for everyone to take regular withdrawals...at least once a month.

[TLD]

Chances that the first time poster is wholly in the wrong: 50.0%

Chances that the first time poster is in the wrong but 5 Dimes also is in the wrong in somehow punishing him excessively or otherwise responding inappropriately to what he did: 49.9%

Chances that the first time poster did nothing wrong, that what he’s posted is “the whole story” and that 5 Dimes simply stole from him with no justification because they’re crooks: 0.1%

[Sean]

Originally Posted by TLD

Chances that the first time poster is wholly in the wrong: 50.0%

Chances that the first time poster is in the wrong but 5 Dimes also is in the wrong in somehow punishing him excessively or otherwise responding inappropriately to what he did: 49.9%

Chances that the first time poster did nothing wrong, that what he’s posted is “the whole story” and that 5 Dimes simply stole from him with no justification because they’re crooks: 0.1%

Chances that SBR will welcome first time posters and not jump to any conclusions before all the facts are known: 100%

Poster romaine ... email the details of your case to assistance@sportsbookreview.com

[Justin7]

Romaine,

SBR has had very few dealing with 5 Dimes, because they just don't get that many complaints. The one time I dealt with Tony, he promptly resolved everything so fast, I hadn't even had a chance to get all the facts.

If you have a problem, I'll be happy to help you. Feel free to contact me directly at Justin@sportsbookreview.com, or SBR (and Bill Dozer) at assistance@sportsbookreview.com

[Dark Horse]

I hope we get to hear the full story, and how 5Dimes is resolving this. I have no problem believing that Tony said he was 'God', and the he could do whatever he wanted, including taking 45 dimes. If that is upper management, that type of arrogance is a major red flag.

Wouldn't surprise me if 5Dimes pays after being contacted by SBR, but that would not wipe the slate clean (if the story is true). After all, how many people out there don't know about SBR?!

[koko]

Originally Posted by romaine

I recommended this book to family and friends .

Originally Posted by romaine

babbling something about limits that I intentionally exceeded and rules that I broke,

Any chance that the "family and friends" you "refered" bet the same way you did and did so from the same IP address?

[Sam Odom]

Interesting story... waiting for SBR's reply if Romaine has given them his INFO

[jjgold]

Too many questions for me at 5 Dimes, great book for $1000 or less though

[Sam Odom]

Well JJ, I still say they are a must have Baseball book unless there is some truth to this story.

But I have to say I've never had a 65K balance w/them and tried to w'd it all.

[5Dimes]

romaine,

I’ll address the God statement first. After repeated attempts to question my authority (and manhood) in our conversations, I felt using a God reference would make it very clear that I was the final authority regarding issues with 5Dimes. Only after using a reference to a power from above did the customer finally realize that questioning my standing in the company was no longer needed. That reference has worked to clarify this fact in the past, and again worked in this case. In no way do I feel biblical power or want to offend anyone in regards to references.

”Customers may only have one AND ONLY ONE account number in their names. Also, customers may only have one AND ONLY ONE account number per household and IP address without prior permission from management. Use of multiple account numbers or names in order to receive bonus promotions or exceed limits is forbidden and may result in the forfeiture of ALL funds received as a result of these actions. Contact customer service if you have lost your account number or password.”
“Management reserves the right to refuse or limit any wager. Use of multiple accounts to circumvent online limits is prohibited.”
“Multiple wagers at the same odds, which exceed each individual wagering option limit, will be voided at managerial discretion.”

All the rules above were listed on the rules pages prior to the customer opening any of the multiple accounts used. Other rules were added later to even more deeply clarify the 5Dimes position on the matter. The customer states that one or more of the accounts used are 8-9 months old. The earliest account was in fact opened in the middle of September. In all the accounts, the limits were exceeded only on challenger tennis (minor league tennis). Most challenger tennis matches at 5Dimes have a limit of $100 on straight wagers. Selected challenger tennis matches have a limit of $250. The sportbooks throughout the world offer challenger tennis limits ranging from $5 to $100 on these matches. In the oldest of the accounts, the customer phoned in on the 4th day of wagering. He asked for higher limits on his plays and was denied. The customer was told that tennis limits were low for a reason. These limits were not to be exceeded in any way on the phone or the internet. As with all cases when a customer has a specific request, a note from the tennis department was applied on the account with details of the request. So it is not that the customer didn’t ask at all and just assumed multiple $500 parlays with identical selections would be honored. The customer was directly told that limits were not to be exceeded. Each initial $500 parlay combination placed over the internet was honored in all of the accounts used. Any repeated combination was voided regardless of outcome. In fact, wagering option limits were $250 or less on these minor league tennis matches. The system however did accept parlays with a limit posted of $500. Since $500 was the amount listed on the site, I see no reason not to honor a posted amount on the wagering platform. Multiple wagers at the same odds were voided. After voided wagers in the accounts which exceeded the limits, all accounts were combined into one balance and settled.
The family of players in question miraculously have no contact with one another other than the handicapping and wagering of minor league tennis. Family members directly contacted us stating that they had no idea who the other members were who were associated with the accounts. When family members were directly named which were from the same country who were wagering on the same sport and had the same last name, the family still denied knowing anything about multiple accounts. That story obviously changed later.
Again to reiterate, all wagers within the limits were honored. All payouts were processed and received. Each account balance sits at a balance of $0. Since there is nothing left to lose after a month of threats and begging, we now go to the forums.


Tony
5D

[Korchnoi]

Tony,

I for one greatly appreciate your willingness to talk about this openly. I recently created a 5Dimes account but have not yet made an initial deposit. Your willingness to resolve this situation openly will most likely be the determining factor on whether I decide to play with you guys.

SBR -- it'd be great if you could update us on your official position.

[jjgold]

5 Dimes was taking shots at the player hoping he would lose. The player here is not at fault.

Please remove 5 Dimes from the list above.

[RickySteve]

Tony also personally threatened me and closed my account when I took umbrage with his repeated grading errors and magically vanishing wagers. This guy is a lowlife street bookie lacking the ethics and intelligence to run a legitimate business. I urge everyone I know to stay away from this book.

[chano]

Originally Posted by jjgold

5 Dimes was taking shots at the player hoping he would lose. The player here is not at fault.

Please remove 5 Dimes from the list above.

Bingo, that's how I read this situation. Pay the man his money.