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03-19-2007, 04:20 PM
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#1 (permalink)
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SBR Rookie
Join Date: 03-19-07
Posts: 6
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BetUS Can Not pay
Long time reader, first time poster
Deposited 1000.00 with BetUS for Super Bowl, won a parlay on the game for 2500.00 still can not get the funds. Have spoken to everyone there including a "Robert Eddy C.O.O and Mike Foreman C.M.O. They continue to tell me the only way they can make a payout is by an e-check to my bank. I was told that Western Union and Money Gram are not an option, and The checks they have recently sent out bounced, because they sent them from the "wrong" account.
I was told an e-check will take 10 days. When I call after 10 days they say there bank was closed, "please wait 10 more days" this has gone on since the superbowl. When I asked how could I deposit more, they said "no problem, we can always take money in, just can not send it out".After my last inquiry with them, the Supervisor said because of all of their charge backs, any withdrawals from credit card deposits will be held a mininum of 6 months. I talked to some of there regular customer service reps in Canada, and they told me that this is their last week there, and than operations will be moved.
Does anyone know what my next step should be, and a fair warning to any others about these scam artists.
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03-19-2007, 04:54 PM
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#2 (permalink)
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SBR Sharp
Join Date: 09-29-05
Posts: 263
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Sorry you have to go thru this run around with it being questionable if you'll get your funds. I'm stuck in Neteller, so I know. Thanks for the headsup.
Is this the same site that sends out a bunch of magazines/flyers and offers 50% bonus sign up. Right there, you now they're hurting for deposits
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03-20-2007, 05:26 AM
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#3 (permalink)
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SBR Hall of Famer
Join Date: 08-10-05
Posts: 5,275
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Challo - a lot of books are having payout delays. Unfortunately, BetUS aren't the best payers in the world even on a good day so it's hard to make a call.
If you contact SBR at assistance@sportsbookreview.com and advise full details, they may be able to oil the wheels a little bit.
Quote:
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Originally Posted by Challo
When I asked how could I deposit more, they said "no problem, we can always take money in, just can not send it out".
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Classic line.
__________________
I'm a respected poster and (by an overwhelming popular vote) an informative poster as well. Also the 2006 Problem Poster of the Year (and OFFICIALLY THE 2007 SBR PROBLEM POSTER) to boot.
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03-20-2007, 08:35 AM
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#4 (permalink)
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SBR Rookie
Join Date: 03-20-07
Posts: 11
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Yes you can go to http://www.kahnawake.com/gamingcommission/ and file a complaint for starters they (betus) are registered with them!. they will have two weeks to answer, but what ever you do, do not accept any checks from betus.com i can tell you from experience the checks are as good as betus.com is ?
betus affiliate website and the betus.net website which they also own, is down and been down for the second day! betus is a shady operation that will take the money and run or hide should i say! Good Luck
Last edited by sportsallstar : 03-20-2007 at 08:45 AM.
Reason: wrong spelling
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03-20-2007, 09:36 AM
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#5 (permalink)
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SBR MVP
Join Date: 03-18-07
Location: City of Angels
Posts: 1,114
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Argh... Hope we can get our money. So the eCheck they sent you bounced?
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03-20-2007, 11:13 AM
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#6 (permalink)
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SBR Rookie
Join Date: 02-05-07
Location: dallas, texas
Posts: 10
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Betus Payout problem
I have 3500 locked up with betus. I have been running around for over a month. Initially they said they have payoutprocessor problem, they cancelled my fedex payout and asked me to request echeck. I did that 3 weeks ago. I've been calling them every other day. Now they are saying i should see it by friday the latest. This is so much stressfull.
I've sent email to bill, I hope he can help me.
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03-20-2007, 05:00 PM
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#7 (permalink)
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SBR MVP
Join Date: 07-30-06
Location: Missouri
Posts: 1,328
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mavsfan I wish you best of luck there, I wouldn't put too much hope in it though, I have heard of all kinds of problems with them lately. I hope you open one up with the top books next time, don't ever deposit anymore with them at all is my advise and if you want to go anywhere go with BetJamaica, TheGreek, or WSEX and you will be fine.
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03-20-2007, 05:32 PM
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#8 (permalink)
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SBR MVP
Join Date: 10-08-05
Posts: 2,234
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most books now are deposit-only from here on out. pakk your  t up and move to Nevada if you want action or go local
for those 3% that actually win, when you hit that 'wirthdraw' button, it's all going to money heaven and probably up someone's nose as well as some whore's a$$ in coasta rico suave
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03-23-2007, 01:58 PM
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#9 (permalink)
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SBR Rookie
Join Date: 03-23-07
Posts: 8
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So is the only way to get your money back is to do a chargeback. What will the credit card company say when they find out its a sportsbook? Also when the sportsbook finds out will the chargeback occur instantly by the credit card company or will they fight it?
Last edited by trkwrigh : 03-23-2007 at 09:29 PM.
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03-23-2007, 07:49 PM
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#10 (permalink)
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Founder (semi-unemployed)
Join Date: 07-12-05
Location: Texas
Posts: 6,512
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Challo,
Any update?
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03-26-2007, 01:32 PM
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#11 (permalink)
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SBR Rookie
Join Date: 03-19-07
Posts: 6
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Spoke with them today!!! According to "Jeremey" they had to change there bank again to one in Europe, so it will be 10 more days from today till they will make payment and " Please do not call again till than, because we are very busy" I made 2200 on the superbowl and request the funds on the Tuesday following the game, and they still have not paid. When I asked for Kevin King and Mike Foreman, I was told they no longer work for the company, they are only consultants.
When this book shuts down, can I still do a chargeback if needed?
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03-26-2007, 01:53 PM
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#12 (permalink)
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SBR MVP
Join Date: 08-10-05
Location: Earth
Posts: 2,131
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That sure sounds like they have no intention of paying, don't call us, BS !
__________________
You Only Need Two Tools In Life - Wd-40 And Duct Tape. If It Doesn't Move And Should, Use The Wd-40. If It Shouldn't Move And Does, Use The Duct Tape.
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03-26-2007, 07:54 PM
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#13 (permalink)
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SBR Rookie
Join Date: 03-26-07
Posts: 28
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Quote:
Originally Posted by Challo
Spoke with them today!!! According to "Jeremey" they had to change there bank again to one in Europe, so it will be 10 more days from today till they will make payment and " Please do not call again till than, because we are very busy" I made 2200 on the superbowl and request the funds on the Tuesday following the game, and they still have not paid. When I asked for Kevin King and Mike Foreman, I was told they no longer work for the company, they are only consultants.
When this book shuts down, can I still do a chargeback if needed?
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have you made a formal complaint anywhere besides posting here?
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04-10-2007, 01:31 AM
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#14 (permalink)
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SBR Rookie
Join Date: 04-10-07
Posts: 2
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has anyone ever been paid from these guys?
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04-10-2007, 06:43 AM
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#15 (permalink)
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SBR Rookie
Join Date: 03-12-07
Posts: 49
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I've been paid by BETUS many times in the past. I made a withdraw for $3600 on March 7th and am still waiting for payment. Same bs story about processing times taking up to 20 days... Somebody from SBR spoke w/ managment last week and assured him that we would be paid. I'm not very confident after reading everyones posts that I'll be paid anytime soon if ever. Since then I've joined up w/ WSEX and Matchbook, what a nice change!!
Good luck and keep us posted on payment as I'll do the same.
Ps. I was told I should have the payment no later than the 14th.
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04-10-2007, 06:54 AM
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#16 (permalink)
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Founder (semi-unemployed)
Join Date: 07-12-05
Location: Texas
Posts: 6,512
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I hope there is another side to these stories.
BetUS has made money. They can pay. But they are hiding from their own shadow thinking they are next on the DoJ target list. Their money is moving like a game of 3 card Monty.
Next or not this book needs to stop looking over its shoulder and pay and stay in business.
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04-10-2007, 08:28 AM
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#17 (permalink)
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SBR Rookie
Join Date: 02-05-07
Location: dallas, texas
Posts: 10
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i got paid from betus today, through bank wire. It was processed on March 8th, got it today.
Iam so thankful to JUSTIN and SBRFORUM. Justin looked at my complaint on Apr 3rd and i got it within a week.
Now i am a little more confident that i'll get paid from sportsbook.com.
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