[gym rat]

Any update or resolution on this one Lou??

[SBR Lou]

Update: The player acknowledges accepting $10,000 from Sportsbetting.com, but denies being made aware of any software glitch.

SBR is following up.

_______
The player had fallen out of touch with SBR. A new manager at Sportsbetting.com has been addressing cases with us recently, and provided some closure for us for here. Our newswire was updated today, and the player was also sent an email to confirm.

Sportsbetting.com management: There was a bug our software supplier was unaware of. This player identified it and used that knowledge to win over $100,000 with a $280.00 loyalty comp. After investigating, our software supplier provided us with the details of the bug and how the player exploited it, allowing them to fix it. We contacted player to let him know of our findings. We also provided him with a percentage of his winnings, as he did assist the software supplier in finding a bug in the system. He accepted the offer and still logs into his account to this day.

[dark_knight]

Seems fairly decent allowing the player to keep a percentage of winnings.

[Chopsticks]

Wow that is pretty awesome actually even if it is just 1%. Nice to see that they still let him play there as well.

[Birre]

Nice to see they allowed the player a % for his help. Nice book

[BigFish]

Umm...is it me, or does this resolution mean very little in the absence of a disclosure of what % he was paid? From everything I read, the only thing the player did wrong was try to win, by playing within the rules of roulette. If he was told "take 5% or get nothing," and he took the $5k so he wouldn't get stiffed, I think that matters here. And if they paid him 85% of what he won, I think that matters in a different way. Can we get more info please?

[mikeanite]

Sportsbetting.com deactivates account of winning casino player

Sportsbetting.com (SBR rating C-) has twice deactivated the account of a winning casino player. Sportsbetting.com credited a player $280 on June 6th from their loyalty program, he proceeded to play European Roulette and increase his balance to $72,000. Sportsbetting.com then deactivated his account to verify the legitimacy of his play. His account was reopened the following week. The player continued to play European Roulette and made an additional $28,000. Sportsbetting.com deactivated his account a second time citing the need to investigate ''irregularities'' within the software. SBR is following up with Sportsbetting.com management.

i find this book very good.

[austin]

really??? the worst experience when it comes to a payout

[dark_knight]

really??? the worst experience when it comes to a payout

Was this on a 1st payout? I found them quite strict on ID verification which took a week or so, but since then my withdrawals have always been done in the timescale stated.

[SBR Lou]

Sportsbetting.com claims to have placed a note in the player's account, when giving him $10,000 of the $100,000 he won playing roulette last summer. They claim that a bug was exploited in the casino, but that the player's play led to the discovery so a percentage of the winnings were given to him.

Management says that the player never once disputed or complained to them directly about the negative adjustment.

SBR Justin is reviewing the complaint from here.