[katstale]

Anybody playing there? They posted here (John Lee) for a few days (abt 3 months back) and then vanished. Said they were moving to new offices in Costa, getting new software, AND then adding new ewallets.

It all sounded great and then they went silent, nada, zilch. Any of you Costa boys have an update on these guys?

Bill?

[bigboydan]

I was planning on there sometime this year, but just haven't got around to it yet katstale. From what I do recall SBR poster has played there about a month ago, and you can read his review on BetPhoenix here.

[katstale]

Yea BBD. We were waiting to hear something back then. I was just hoping SBR might be able to dig up something or contact JohnBP to come back in and update us.

[pico]

i was asking him about acount to acount transfer. he told me he'll get back to me after a week, then went silent.

[bigboydan]

Originally Posted by picoman

i was asking him about acount to acount transfer. he told me he'll get back to me after a week, then went silent.

I remember that thread Pico. From the looks of it they still haven't inquired about the funding options as of yet. I also noticed that their live chat service is never open anymore either, which does kinda suck IMO.

[betphoenix]

Hello All,
I am apologize for the late reply... here are couple updates:
+ Ewallet:
- Neteller
- Money Booker

+ B2B:
- BetCris (so far)
- 2BetDsi

-----
Concerning about the new software, we already updated, and already launched for part of our customers. The full launch will be after Superbowl.
If you guys need any fast answer, please contact me at MSN: kyborg@gmail.com

Thanks,
JP

[katstale]

Thanks for coming in. Look forward to trying out the new software after the Superbowl.

[betphoenix]

Hello,
Actually, you can use it now, just let me know, I can switch you to the new software

[katstale]

Do you have a link explaining that killer bonus you guys have. I couldn't find details at the website.

35% cash bonus? What's the limit on that? Roll over requirement is?

[VBOMBER]

Do you offer any kind of bonuses (reload also) from a book transfer from dsi?

[bigboydan]

Originally Posted by betphoenix

Hello All,
I am apologize for the late reply... here are couple updates:
+ Ewallet:
- Neteller
- Money Booker

+ B2B:
- BetCris (so far)
- 2BetDsi

-----
Concerning about the new software, we already updated, and already launched for part of our customers. The full launch will be after Superbowl.
If you guys need any fast answer, please contact me at MSN: kyborg@gmail.com

Thanks,
JP

Thanks for stopping by and answering our posters questions JP

My question is what are the fees on the book-to-book transfers?

[betphoenix]

Originally Posted by bigboydan

Thanks for stopping by and answering our posters questions JP

My question is what are the fees on the book-to-book transfers?

Depends on the amount, but average is $50 USD

[RickySteve]

All of this information should be clearly stated on your website. Why would anyone, especially these days, trust a book so obviously unprofessional?

[betphoenix]

Originally Posted by RickySteve

All of this information should be clearly stated on your website. Why would anyone, especially these days, trust a book so obviously unprofessional?

This information is for B2B transfer... And I am sorry about this, we will have more FAQ on the website

[katstale]

Originally Posted by katstale

Do you have a link explaining that killer bonus you guys have. I couldn't find details at the website.

35% cash bonus? What's the limit on that? Roll over requirement is?

Again, thanks for coming in here. But what abt the above questions?

[bigboydan]

Originally Posted by betphoenix

This information is for B2B transfer... And I am sorry about this, we will have more FAQ on the website

When do you expect your FAQ's pages to be update? The reason I'm asking this is because I've been considering playing at your establishment for a while now, but with the funding options as well as a few other things I just haven't done it yet.

[sergfro]

Went to their site and contacted them...Wanted to know what the bet limits were for each sport and also wanted to know what deposit options they have...been a day and no response..

[bigboydan]

Not sure if their limits have changed or not in the last 4 months, however here is what they said in this previous post made back in October, 2007.

Football, basketball (non-preseason games): FG: 10K, Half: 5K, MLB: 10K and as well depend on what kind of sport. we take as much as requested over the phone...

Now as far as their funding methods go. We do know that they take:

+ Ewallet:
- Neteller
- Money Booker

+ B2B:
- BetCris (so far)
- 2BetDsi

It's roughly $50 for B2B transfers on average. Although, keep in mind that Cris will charge you for incoming B2B transfers. So that could become a bit steep IMO.

[katstale]

I was glad to see JP back in here. I mean, if CS was just a little more accomodating, if the web site was just a little more forthcoming........ what is not to like.

Reduced juice, great bonus, have good ewallet options, fairly high internet limits and beginning to open up b2b transfers. They are in SBR's backyard with new offices.

Just a little cosmetic work and some better CS and these guys would be inundated with business.

I want to play here---but need a few of those questions answered. Come on BP--make BBD and I customers.

Force me to take that -105 juice.

[White_Tiger]

Originally Posted by katstale

Do you have a link explaining that killer bonus you guys have. I couldn't find details at the website.

35% cash bonus? What's the limit on that? Roll over requirement is?

I called them and ask about that 35% cash bonus. But they say that was free play only.
Dep 3k get 35% free play
1k up get 25% free play
Under 1k 15% free play.

Not cash bonus freeplay only worth less than half the cash value.

WT.

[Roach23]

i like betphoenix

[sergfro]

is debit card an option for deposit?

[bigboydan]

Originally Posted by sergfro

is debit card an option for deposit?

I sent them an Email earlier this afternoon and I haven't heard back from them as of yet sir. Hopefully by the AM they will LMK.

[Ballpark]

Live support never seems to be online.
Has anyone actually been able to contact them this way?

[bigboydan]

Originally Posted by Ballpark

Live support never seems to be online.
Has anyone actually been able to contact them this way?

When they first opened I could always get a hold of them via their live chat, but not nowadays.

[sergfro]

Originally Posted by bigboydan

I sent them an Email earlier this afternoon and I haven't heard back from them as of yet sir. Hopefully by the AM they will LMK.

Dan

its been two weeks send I sent them an email about this but no response...

seems shady

[bigboydan]

I haven't received a reply back from them either sir. Although, I do know a lot of decent books out there don't answer their emails. If I don't hear back from them by tomorrow I'll call to inquire about your question.

[RickySteve]

Originally Posted by White_Tiger

Not cash bonus freeplay only worth less than half the cash value.

hahaha

[katstale]

Originally Posted by bigboydan

I haven't received a reply back from them either sir. Although, I do know a lot of decent books out there don't answer their emails. If I don't hear back from them by tomorrow I'll call to inquire about your question.

BBD, that is disturbing what was posted here abt the bonus being a Free play since the website clearly calls it a 35% cash bonus. IF, you do actually get someone on the phone you might also clear up that discrepancy.

[bigboydan]

Originally Posted by katstale

BBD, that is disturbing what was posted here abt the bonus being a Free play since the website clearly calls it a 35% cash bonus. IF, you do actually get someone on the phone you might also clear up that discrepancy.

Way a head of you sir.

[JackP]

Good evening guys, it's been hard for JP to keep track of the thread since he's on a business trip right now. I'll be more than glad to answer any questions.
I can tell you that in regards to bonuses, we offer
from $300-499 15% bonus freeplay
from $500-999 20% bonus freeplay
from $1000-1999 25% b. fp.
from $2000 or more, 30% b. fp.

Now, our bonuses are subject to change, sometimes we have special bonuses for a season, or a specific event, all our bonuses have a 4x rollover.
Our bonuses and reduced juice are promotions only for recreational players as stated in our website.
We don't usually offer bonuses when we it's a B2B transfer, but we can always negotiate, our customer satisfaction is one of our priorities.
We are working on a restructure of our personnel as well as our software and website, all this to make sure we offer the best service to our customers.
After the SB a new software and a new website with all our rules, disclaimers, processors and bonus information will be up to guarantee customer satisfaction.
Thanks
Jack

[JackP]

I almost forgot, we'll be offering horses and there'll be a few surprises more!
Thanks,
Jack

[bigboydan]

Welcome to the SBR forum Jack

I was wondering why JP wasn't answering my emails lately, but now I understand why. Thanks for stopping in and answering our members questions.

[JackP]

Originally Posted by bigboydan

Welcome to the SBR forum Jack

I was wondering why JP wasn't answering my emails lately, but now I understand why. Thanks for stopping in and answering our members questions.

Your welcome, anytime!

[mtx]

has anyone really tried this site?

i dont know if i can trust from the looks of their webpage