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Old 01-14-08, 09:52 AM   #1
moonbeam
 
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Default betdirect closed my account

To: support@betdirect.com
Subject: account login

hello,

Iīm not able to login into my account now for the last 5 days.

Whatīs going on?

My accountname is ***

kind regards
***


Dear ***,


Thank you for your recent email.

Betdirect was recently purchased by Stan James and as you have both a Stan James and Bet Direct account we have closed the Bet Direct account.

After reviewing your account I can see that you have a balance available, please confirm your primary email in Moneybookers and I will make sure the funds are sent back.


Please do not hesitate to contact me if I can be of any further assistance.


Kind regards,

Jessica



I havenīt use my stanjames account in the last 4 or 5 month....
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Old 01-14-08, 10:12 AM   #2
Santo
 
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But as Stan James purchased BetDirect, they're moving all accounts to Stan James. Seems perfectly logical.
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Old 01-14-08, 10:13 AM   #3
moonbeam
 
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No, betdirect is still running as betdirect
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Old 01-14-08, 11:05 AM   #4
Santo
 
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It is (or will soon be ) a white label as I understand it.
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Old 01-14-08, 11:23 AM   #5
moonbeam
 
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Maybe. But I guess itīs not so funny to close an account with a 800 Euro balance without any message and without any payout.
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Old 01-14-08, 02:02 PM   #6
bigboydan
 
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I heard the same thing Santo. Not to mention we all know how these Euro books are.
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