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Old 05-11-10, 04:32 PM   #1
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Default Just requested 4k out of BetPhoenix

Will let everyone know how the process goes, so far my account rep told me it will take approximately 7-10 days to actually get the 4k in my hands. Will keep everyone informed about the process in the hopes of clearing some things up about BetPhoenix and their stability.
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Old 05-11-10, 04:37 PM   #2
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I requested 2K 7 days ago, still nothing
First they told me 24 to 48 hours
Then they told me 7-10 days
Now they tell me 7-10 business days

Now I see they have deleted my pending payout so I dont know what the **** is going on

Richard has not answered the email I sent him Saturday

Last edited by Scorpion; 05-11-10 at 06:34 PM.
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Old 05-11-10, 04:54 PM   #3
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23 days for me,they still did not even take the money out of my account for the withdraw
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Old 05-11-10, 04:57 PM   #4
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Quote:
Originally Posted by michael777 View Post
23 days for me,they still did not even take the money out of my account for the withdraw
If you'd write to Lou@sportsbookreview.com with your account #, payout request date and amount, I can inquire for you.

Alternatively, anyone with a payment or other complaint against BetPhoenix can fill out an official sportsbook complaint form.
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Old 05-11-10, 04:59 PM   #5
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Oh boy
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Old 05-11-10, 05:02 PM   #6
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Quote:
Originally Posted by michael777 View Post
23 days for me,they still did not even take the money out of my account for the withdraw
Hope they dont delete your pending payout and make u wait longer
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Old 05-11-10, 05:06 PM   #7
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Quote:
Originally Posted by CrazyLou View Post
If you'd write to Lou@sportsbookreview.com with your account #, payout request date and amount, I can inquire for you.

Alternatively, anyone with a payment or other complaint against BetPhoenix can fill out an official sportsbook complaint form.
I emailed you, thanks.
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Old 05-11-10, 05:59 PM   #8
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waiting for that long for a withdraw isn't a B+ site, should be much lower in rating..
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Old 05-11-10, 07:37 PM   #9
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Quote:
Originally Posted by michael777 View Post
23 days for me,they still did not even take the money out of my account for the withdraw
Wow that's scary. I can only imagine how long my Monday withdrawal will take now.
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Old 05-12-10, 02:00 AM   #10
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I will be making a withdrawal out of betphoenix soon too. This time I won back everything I lost from them and much more. I hope it will be as fast as before. We shall see...
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Old 05-12-10, 05:47 AM   #11
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Me too 3k from 30April and they reject MoneyBookers,they reject ** finally they accept 1 transaction per week up to 850$ via ** .Today i was in 4 different banks and they told me-There is no transaction with this reference number?!
Its a slow pay or no pay?
Do i need to fill the complaint form or money are gone?
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Old 05-12-10, 06:01 AM   #12
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Not sure why you went to 4 different ** agents, they all have the same info. Contact betphoenix and confirm the reference #, it's probably off by one #. I seriously doubt they would intentionally give you a fake $850 ** ref number.
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Old 05-12-10, 06:18 AM   #13
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There is some strange stuff going down at the Phoenix right now. Nothing to be truly alarmed at but some strange customer service being shown by them towards their customers.
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Old 05-12-10, 07:04 AM   #14
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BTW i reveived second ref number its wrong again...
Now 6 different banks cant recognise their details.I wait answer from support.
They have option to give my money via MoneyBookers,but it looks like their MoneyBookers balance is near to 0.
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Old 05-12-10, 07:50 AM   #15
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I really feel sorry for the posters that are experiencing painful payout sceanarios with this outfit..............been there, done that, and it sucks big time.


It's things like this that give the offshore industry a bad rap at times.........and rightfully so when crap like this occurs.
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Old 05-12-10, 10:31 AM   #16
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Quote:
Originally Posted by Fishhead View Post
I really feel sorry for the posters that are experiencing painful payout sceanarios with this outfit..............been there, done that, and it sucks big time.


It's things like this that give the offshore industry a bad rap at times.........and rightfully so when crap like this occurs.

Is it a coincidence that the poeple who are getting $200 payouts are receiving them no problem but anything more than that, is when the problems start???
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Old 05-12-10, 10:41 AM   #17
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Quote:
Originally Posted by pokerplayer22 View Post
Is it a coincidence that the poeple who are getting $200 payouts are receiving them no problem but anything more than that, is when the problems start???
They're supposedly having a problem with sending checks/m.o.'s, which is likely how people are requesting 4-figure payouts. Smaller players have been requesting ** payouts and receiving them within a few days to my knowledge. It's not a coincidence; they are two completely different payment methods.

There have been other financially stable books (Jazette and BoDog come to mind) that had major processor issues (especially with checks) for months. They eventually solved their processor issues and payout times returned to acceptable levels.

I don't know more than anyone else, but before you assume the sky is falling, step back and consider that they really could just be having processor issues.

Last edited by John Dough; 05-12-10 at 10:45 AM.
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Old 05-12-10, 12:42 PM   #18
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I'll ask again, cause nobody would touch this the 1st time. How do you have "processor issues" in sending money orders. Seems pretty straightforward to me.

1. Go to ** agent with cash
2. Buy Money order
3. Mail it out

Where is there a processor involved in that transaction?
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Old 05-12-10, 12:50 PM   #19
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Richard emailed me last Friday and said if I have a B of A or Wells Fargo account his guy can just go to the bank and make the deposit, he wrote all he needs is my bank account
Sent him my bank details and have not heard from Richard since last Friday, and he has not answered my emails
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Old 05-12-10, 12:57 PM   #20
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processor issues sounds more like a money issue to me.
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Old 05-12-10, 01:31 PM   #21
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Quote:
Originally Posted by Igetp2s View Post
I'll ask again, cause nobody would touch this the 1st time. How do you have "processor issues" in sending money orders. Seems pretty straightforward to me.

1. Go to ** agent with cash
2. Buy Money order
3. Mail it out

Where is there a processor involved in that transaction?
I agree....Something just doesnt seem right. You would think, if need be, that they could just have their acct reps go to the local **/********** location and send the money themselves, should they actually have processor issues. I know most books wouldnt do this, but it would seem to me that it would be better than this cat and mouse game they are playing.
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Old 05-12-10, 02:41 PM   #22
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Here is a warning to bet phoenix sports betters I found on Google.
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Old 05-12-10, 03:35 PM   #23
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Quote:
Originally Posted by Igetp2s View Post
I'll ask again, cause nobody would touch this the 1st time. How do you have "processor issues" in sending money orders. Seems pretty straightforward to me.

1. Go to ** agent with cash
2. Buy Money order
3. Mail it out

Where is there a processor involved in that transaction?
There could easily be logistical issues with trying to purchase tens of thousands of dollars in money orders.
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Old 05-12-10, 11:05 PM   #24
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Quote:
Originally Posted by John Dough View Post
There could easily be logistical issues with trying to purchase tens of thousands of dollars in money orders.
But they have always paid me before in money orders, never by actual check. It's not like they would just start doing this all of a sudden, that's how they've been paying all along.
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Old 05-13-10, 12:50 AM   #25
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Quote:
Originally Posted by oldtim View Post
Here is a warning to bet phoenix sports betters I found on Google.
Wow, if that is all true that is pretty crazy. You would have to be out of your mind to play with them, if it's true.
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Old 05-13-10, 12:53 AM   #26
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not sure about bet phoenix anymore..
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Old 05-13-10, 01:43 AM   #27
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crazy lou, how about some information to all of us from your inquiries?

betphoenix, if this is truly just a "processor" problem, why not let players do book to book transfers with more books?
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Old 05-13-10, 04:09 AM   #28
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Quote:
Originally Posted by oldtim View Post
Here is a warning to bet phoenix sports betters I found on Google.

I'm not here to bash or support BP at this point but understand that this particular review is not new. If memory serves I came across it sometime last december. The author has clearly been down on BP for quite a while.
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Old 05-13-10, 04:21 AM   #29
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Today MoneyGrams are also rejected.
No MoneyBookers.No **,No **-No Money!
Just for info you should mark that BetPhoenix steal 3220$ from me.
Cheers
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Old 05-13-10, 06:21 AM   #30
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They need to get their book-to-book transfers back. A quick alternative way to get out.
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Old 05-13-10, 10:46 AM   #31
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Quote:
Originally Posted by Champi View Post
Today MoneyGrams are also rejected.
No MoneyBookers.No **,No **-No Money!
Just for info you should mark that BetPhoenix steal 3220$ from me.
Cheers

If none of these payment methods are available anymore, they MUST be hurting financially. For there to be a problem with one method is one thing...but it seems that every method they offer has problems.

Lets look at the bright side...They are still taking all deposits without problems!!!

Maybe SBR can make a 1 minute phone call and get to the bottom of this for everyone. (hint, hint)
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Old 05-13-10, 12:40 PM   #32
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Quote:
Originally Posted by Dark Horse View Post
They need to get their book-to-book transfers back. A quick alternative way to get out.
When they play all these games and say so many lies and cant pay some forum posters that means they have no money
No book will do book transfers with them because they have no money
betCris does not do transfers with betphoenix anymore
All this talk about how rich the owner is just bullshit

Quote:
Originally Posted by pokerplayer22 View Post

Lets look at the bright side...They are still taking all deposits without problems!!!
betphoenix could be cascade #2
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Old 05-13-10, 02:59 PM   #33
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Quote:
Originally Posted by Champi View Post
Today MoneyGrams are also rejected.
No MoneyBookers.No **,No **-No Money!

Cheers

Maybe thats why their reps have stopped posting at SBRforum.com!
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Old 05-13-10, 05:12 PM   #34
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SBR: Touting scam book since 07.

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Old 05-13-10, 05:25 PM   #35
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I got $950 out of them via GP today. Thankfully that's all I had left there.
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