[vanman]

Anyone having problems with their website,i`ve not been able to get it for about 2 hours now.

[mad]

Working for me, although was a bit slow to load.

Have noticed a few issues with the site recently. They were upgrading recently, but i think they should go back to the previous setup IMO.

[vanman]

Yes the previous set up was a lot better,really getting hacked off with new site.

[vanman]

WTF is going on with pinny,bloody website is down again,the same time as yesterday.

[aca]

and I have pinny slack often in last time!

[vanman]

Pinny is down again,does anyone on here use them if so let me know if your having any problems.

[onlooker]

Hey vanman. Pinnacle is loading fine for me.

Have you tried to reset your modem or clear your cache? Press CTRL + F5 or Windows Key + F5 (I forget which) to refresh without using your cache for IE, and CTRL + Shift + R for Firefox. See if that helps.

[Santo]

They're also fine for me.

[sabe]

I am also experience access issues with Pinny.
Couldn't get in right now, nor some parts of last night.

[vanman]

Cheers guys.

[vanman]

The problem now is the same problem i had with their site about 12 months ago.The site goes down for around 3 hours a night from about 5pm-8pm UK time for about 4-5 days.
Pinny say the problem is not theirs but i disagree.

[vanman]

Having provided pinny with my ip address,they have replied saying that my ip address had been blocked.
The email is as follows

Dear sir

Our it department advises that the ip address provided has been accessing the site aggressively or is using robotic tools.When we notice this type of activity,the ip address is blocked from our site.
We understand clients want to update lines,but expect this to be done in a reasonable manner.Rather than use the refresh button,clients may use the Dynamic Lines Display option which is available on most of our pages.
Accounts that use robotic tools to access our site are also blocked.Instead these account holders should review the XML option on our menu.
The reason we take this action is to avoid possible preformanceproblems at pinnacle sports which may effect all our clients.
We have unblocked your ip address.
Please remember that continued similar activity willcause your ip to be blocked again.


Well what the **** is there an option to update lines for then!!!!!!!!!!!!

[pico]

Originally Posted by vanman

Having provided pinny with my ip address,they have replied saying that my ip address had been blocked.
The email is as follows

Dear sir

Our it department advises that the ip address provided has been accessing the site aggressively or is using robotic tools.When we notice this type of activity,the ip address is blocked from our site.
We understand clients want to update lines,but expect this to be done in a reasonable manner.Rather than use the refresh button,clients may use the Dynamic Lines Display option which is available on most of our pages.
Accounts that use robotic tools to access our site are also blocked.Instead these account holders should review the XML option on our menu.
The reason we take this action is to avoid possible preformanceproblems at pinnacle sports which may effect all our clients.
We have unblocked your ip address.
Please remember that continued similar activity willcause your ip to be blocked again.


Well what the **** is there an option to update lines for then!!!!!!!!!!!!

did you like click on update line button 100 times before the start of a big game? i did that once before a ncaa march madness game, and my ip was blocked for like couple of hours...i had to use my neighbor's computer to get the bet in.

[vanman]

I always do it pico,but it`s a bit harsh to block someones ip address IMO

[pico]

Originally Posted by vanman

I always do it pico,but it`s a bit harsh to block someones ip address IMO

that explains it. yeah, dude don't click the update too often, the line won't move more than 3-4 pts in couple of seconds. unless someone is making a 2-3x limit bet...did that once, moved the line 30 pts in 1 minute...not very smart i know, but the game was about to start in 2 min.