Quote:
Originally Posted by dog
I had a four figure balance at Pyramidcasino.com. The people at Sportsbetting.com say they released the money to Betonusa, Betonusa says that they don't have the Pyramid accounts. I also had an account at the old Betonusa that went to the new platform OK. I just spent around an hour on the phone in a 3 way with Betonusa and Sportsbetting. Didn't get me an answer but I'm hoping it escalated the situation. I can login at Sportsbetting with my Pyramidcasino ID, shows a $0 balance but Sportsbetting can give me the balance the account had over the phone.

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It sounds like your account is with Sportsbetting.com which is the Sportsbook.com Group. How does Sportsbetting.com come into play for you? Where did you last see this balance online?
Looking at similar complaints, I am guessing they put you in Sportsbetting while Pyramid accounts were being ported over to Futurebet and Pyramid was ultimately rolled into BetOnUSA.