[radekvp]

I dont know what to do. I registered with them long time ago and played several hours a week. Recently I won a little - totally I acumulated around 500 dollars over there.

4 weeks ago after my win they send me an email like this acusing my of chipdumping:

Dear Customer,

Kindly note that your account is temporarily inactivated until an investigation is carried out.

It appears that you have received / dumped chips to / from other players.

We require a valid explanation in order to conclude this matter.

You are also kindly requested to send in a copy of a photo Identity Card/Passport and proof of payment. We require this information to verify that the deposits are legitimate.

SO I ve send them my id and waited what happend. I didnt do what they said so I was calm and only wrote them 2-3 mails asking about whats happening in the invastigation and they answered it is still performing. But then time was passing by and I started be a little worried so I send them further mails. They havent answered for 2 weeks or so and sudenly they send me email like this:

Thank you for contacting us.

Please be advised that your account will remain closed and no funds will be given back to you.

All this according to our terms and conditions regarding chip dumping.

If you have any other questions or queries please do not hesitate to contact us.

I dont know what to do. Later they said they dont need to prove anything only if they think my account is suspicious they can close it. Please help me what can I do now?

[Dunder]

Based on previous, similar cases, it will be very difficult to get your money back.
Expekt will be acting on information from their poker network (iPoker?) who will have been the ones that have decided that you were involved in chip dumping.

If you are sure that you are innocent, you may be better submitting a complaint to a) the poker network and b) to a site that specialises in online poker (Casinomeister?).

[cristianbet]

This is what you get for playing at Expekt !

http://forum.sbrforum.com/sportsbook...45-24-eur.html
http://forum.sbrforum.com/players-ta...t-exposed.html
http://forum.sbrforum.com/sportsbook...ect-worst.html

[tachi]

make a complaint to SBR and bookmakersreview.com

start posting on forums they are a scam,that they don't pay you.

Inform them that you are posting this on forums and that you will write to LGA.

the LGA thing is very important.

Also if you are EU resident,you can make complaints at ...
I forgot where,you can search it,but it was something that you have been stiffed from an EU firm,that your rights as an EU consumer have been breached.

it's a war-you may lose,you may win.