[cristianbet]

Deposited 400 €
Placed some bets on Aus Open and won, reached the balance to 766€

They blocked the account asking for documents (CC + id)
Now after 5 days the account is still blocked, not answering any e-mails

The last response was on 25th: our Operations department verify our members documents in chronological order. Your email is placed in a queue, and will be
responded to as fast as possible.

So what is this bookmaker doing?
Anyone else had problems like these with them?

[austin]

they are just very slow (also with withdrawals), but your money is safe

[frauhanna]

Too long verifiction but I think it is depend on the method you'll be using.

[sportscash]

I was going to deposit there until i read the verification process and i said no way.I couldn't be bothered.From now on i always read everything before depositing as its best to find out first befor your money is tied up.For some people they wouldn't care about how long it takes but for me i have to move money around quickly.

[raddle_snake]

Too long verification not so good, its just a waste of time. There's a lot of bookie our there that deposit is immediate and there's no verification

[frauhanna]

For me it is common to have a verification process however the only issue is the time. It is ok if the verification is within 12 to 24 hours only.