[DBurton81]

This is a warning to everyone that is currently a member of wagerhub or is thinking about joining them. On Tuesday, January 12th, 2010, I received a phone call from Tom at WagerHub.com. Tom informed me of a current promotion that they had going which was a 100% bonus on all deposits from $100 to $500. The bonus was to be 44% cash bonus and a 56% free play bonus. I decided to go ahead and give WagerHub.com a try on January 14th, 2010, and I made a $500 CC deposit which was credited to my account immediately along with the bonus. I had no issues with WagerHub and was doing well with the $500 that I deposited with them. After one week of action I had my account balance up to around $6,000. Most of my wagers were straight wagers ranging from $200-$500. I also placed a few teaser wagers to win a dime. WagerHub had my internet limits set at $2,000 and all teaser wager limits set at $1,000. All of a sudden out of the blue I received an email on January 22nd from the customer service dept. stating that my account action was not recreational and that my profile had been changed
and was under investigation. I contacted them immediately to find out what
the meaning of the email was. They stated that not to worry, it is just a
random check on accounts and I was told that my limits would not be lowered
unless I was first contacted by phone. Well, that very same night on the
22nd of January my limits were lowered to $250 without any phone call or
notice. I decided not to make a big deal about their dishonesty and went
ahead and continued to play with WagerHub and stayed within the new limits
that they had set on my account. Well, I hit a hot streak even with the
lower limits and had my account balance up to $9,897 on the 25th of January.
I lost a few wagers on the 25th and my account balance was at $8,200 this
morning. I placed two soccer wagers this morning and immediately after
I won $250 on each soccer wager my account was closed when I tried to login to
my account on the internet. I contacted their customer service dept. and
was told that an email had been sent to me stating why my account had been
closed.
The email basically said that my account was not recreational and they do
not accept or want non-recreational players. They then said that they had
refunded $525 back to my CC from my deposit and that they were calling
it a closed deal. I do not believe that this is acceptable. First of all, if they are claiming that my wagers are non-recreational, shouldn't they have the limits set to what they consider recreational levels in the first place? I really don't
consider $200 - $500 wagers to be non-recreational. I would place $1,000
wagers occasionally but really not too often. Second of all, why was I not
contacted about this issue until after I had already played for a week and a
half and won a lot of money? In my mind, they can close my account at their
disgression but they should be required to pay me my winnings. It seems to me
that this company is happily taking people's money, but when you win a lot of
money from them, they are finding bogus reasons not to payout! One other note..
it seems really fishy that they didn't say anything about my wagers and close
my account until 2 days before I reached the 15 day hold that they had on
payouts from my deposit bonus. I have filed a complaint with sbrsportsbookreview.com but I have my doubts that I will get my winnings back. I am warning everyone to stay away from this book. Even if you win money with them, it looks like they will just go into your account and claim that you are a non-recreational player and close out your account!

Thank you,
Dustin Burton

[bigboyfosho]

wow, thanks for the warning

[HedgeHog]

Hopefully Chuck will address this complaint here.

[jtang0701]

dang.. should i be worried about my money

[DBurton81]

I hope he does address this complaint as well as I have tried to contact him all day today, but was unsuccessful with every attempt. I have asked to speak to a manager several times today as well and am told that they are in a meeting every time and they will take a message and have them call me back ASAP. Still not one phone call from them!

[michael777]

where are you chuckerooooooooooooooo?

[DBurton81]

I would only be worried if you start winning jtang0701. If you don't win any money then there is no reason to worry as they do not have to find a reason not to payout. I did not break any wagering rules with them at all either....no hedges, etc.

[frankthetank]

sounds like typical sportsbook shit. this whole recreational vs. pro player thing is sooo stupid. I cannot believe sportsbooks are scared of having winners. and they are making mistakes because they havent even given you a chance to lose it all back..

[DBurton81]

I agree frank, but I guess they don't need to give me a chance to lose it all back if they can just close down the account and make up some stupid lame ass excuse and confiscate all the winnings.

[Stumpage]

Holy Christ...Yet another fecal pit posing as a sportsbook.....

[jlgarciaiii22]

Did you ever notice lines changes after you submit bets... This constantly happened to me in favor of the house! Obviously not a straight up book, They only accept losers there!

[bigboyfosho]

Originally Posted by Stumpage

Holy Christ...Yet another fecal pit posing as a sportsbook.....

your an idiot

[Stumpage]

Originally Posted by bigboyfosho

your an idiot

You probably mean: "You're an idiot"


It's fun educating retards.....

[tbill11]

I seriously think that the Wagerhub financial system had a bit of a shock from their original promotions to start up the book. Basically, they got slammed by people at SBR and Covers, and now they can't afford to make your big payout. Scary stuff. Would love to hear what Chuck has to say

[bigboyfosho]

Originally Posted by Stumpage

You probably mean: "You're an idiot"


It's fun educating retards.....

nope, actually ment your, as in "you" an idiot, DUCY?

[tbill11]

Originally Posted by bigboyfosho

nope, actually ment your, as in "you" an idiot, DUCY?

"What ain't no country I ever heard of? Do they speak English in what?"
"What?"
"English mothaf*cka, do you speak it?"

[bigboyfosho]

Originally Posted by tbill11

"What ain't no country I ever heard of? Do they speak English in what?"
"What?"
"English mothaf*cka, do you speak it?"

actually, no, thanks man, must be cool to be have over 5K points, sweet life brah

[relaaxx]

was thinking of depositing. got the same bonus offer. same guy(tom). thanks for the information. saved me i'm sure my time and money.

[Stumpage]

Wow...Michael777...Thanks mightily.....

Now "bigboyfosho"...Perhaps it somehow slipped past you (hard as that is to imagine), but in my first post of this thread I was basically agreeing with the original poster that this is a terrible act by WagerHub. That is a view you seemed to share with me.

However, I must apologize as apparently I used words that were too difficult for you to understand; Also known as words made up of more than one syllable. Now...Get back to your "Dick and Jane" book before you forget what page you were on.....

[bigboyfosho]

Originally Posted by Stumpage

Wow...Michael777...Thanks mightily.....

Now "bigboyfosho"...Perhaps it somehow slipped past you (hard as that is to imagine), but in my first post of this thread I was basically agreeing with the original poster that this is a terrible act by WagerHub. That is a view you seemed to share with me.

However, I must apologize as apparently as I used words that were too difficult for you to understand; Also known as words made up of more than one syllable. Now...Get back to your "Dick and Jane" book before you forget what page you were on.....

To tell you the truth I thought you ment the OP was from another sportsbook posting on here so they dont give wagerhub there business, sorry, but thats what it sounded like to me, sorry

[bigboyfosho]

Originally Posted by Stumpage

Wow...Michael777...Thanks mightily.....

Now "bigboyfosho"...Perhaps it somehow slipped past you (hard as that is to imagine), but in my first post of this thread I was basically agreeing with the original poster that this is a terrible act by WagerHub. That is a view you seemed to share with me.

However, I must apologize as apparently I used words that were too difficult for you to understand; Also known as words made up of more than one syllable. Now...Get back to your "Dick and Jane" book before you forget what page you were on.....

So you likes sounding like a dick?

[Stumpage]

Originally Posted by bigboyfosho

To tell you the truth I thought you ment the OP was from another sportsbook posting on here so they dont give wagerhub there business, sorry, but thats what it sounded like to me, sorry

No problem...I apologize for the insults. Hopefully, we can sign the SBR Peace Treaty...

[bigboyfosho]

ok, haha, its the internet, who cares, lets take the books money, right?

[yobinad]

What a shit book. Great promotions, Chuck allways spaming in the forum, and now the true.
If you lose everything's fine, but if you win they close your account.
Another book like Canbet!
Stay away from this kind of books!

[Stumpage]

Amen bigboy.....

DBurton, hopefully Justin or Josh or somebody gets on this quick. I saw that there was a very active thread just a short while ago regarding this promotion, so hopefully they are concerned enough about their standing here at SBR to address this issue. If they're serious about making good inroads and developing a solid reputation, then it would probably serve them well to "make this go away" and address it promptly.

Anyway, hope it works out.....

[DBurton81]

Thanks Stumpage, I appreciate it! I am hoping that they will address the issue as well, but I have my doubts.

[UV82]

He we go again... Chuck tried to copy Carl from B911 but I always like to wait and see with these new book on the block.

Wagerhub are DEAD before they even started.

What did they think to themselves ... they will come over to the SBR forum run a big promo and pick a few recreational players...

People here are more clued up with their sports betting and Wagerhub should have known better.

In any case no matter what the excuse is - recreational or professional ... they must pay ... bunch of dishonest amatures.

[UV82]

Originally Posted by jtang0701

dang.. should i be worried about my money

YES, and I suggets that you try and withdraw quickly before this gets very ugly.

[trumpdown]

A new book like this will be dead in the water once word gets round

Interested to here Chuckeroo's side.....

[UV82]

I dont think that Chuck will show his face here again

[DBurton81]

LOL....no kidding. I tried calling Chuck all day today about this issue and all I got for the CS rep was "he is out of the office!" I warned them that I would be posting about this but nobody there took me seriously.

[UV82]

They are histoty ... sorry you lost so much money... Chuck is out of the office looking for a new job.

[michael777]

All Points Bulletin out for chuck

[bluefish]

Maybe they saw you are a points stiff on Dunders page. Did you think about that SBR POINTS STIFF?


Stiff List
Tammy Sue - 100 points (was due 11th December, 2009)
Troy B - 60 points (was due 11th December, 2009)
Mendozaaaa - 70 points (was due 9th December, 2009)
Whatsgood5 - 66 Points (was due 11th January)
DBurton81 - 66 Points (was due 11th January)

[bluefish]

Karma?