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Old 12-17-09, 10:26 PM   #1
Halifax
 
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Default Linesmaker.com Offline ??

The site has been down for me for several hours.

Sportsbook.com working, but Linesmaker.com down.
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Old 12-17-09, 10:31 PM   #2
durito
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yes
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Old 12-17-09, 10:38 PM   #3
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can't even go to the site
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Old 12-17-09, 10:52 PM   #4
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mmm, has anyone experienced something like this before? It's a bit worrying when you can't get access to your own money
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Old 12-17-09, 11:18 PM   #5
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I talked to sportsbook live chat. They gave me a backup site to use for linesmaker. I logged in and it seems fine http://www.hailmary/com
hope this helps......
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Old 12-17-09, 11:31 PM   #6
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Talked to sportsbook live chat. Linesmaker backup site is www.hailmary.com
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Old 12-18-09, 12:23 AM   #7
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Sweeet, bit disappointing that they would let that happen but at least I can see my money now

Is this indicative of a failing company? seriously considering withdrawing my money, especially as they don't offer me anything that my other sportsbooks don't offer
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Old 12-18-09, 01:15 AM   #8
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is linesmaker.com no longer using EFS for their processor?
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Old 12-18-09, 10:55 AM   #9
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hey how did u know about hailmary being the backup site???
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Old 12-18-09, 11:01 AM   #10
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Quote:
Originally Posted by MaxPowers37 View Post
hey how did u know about hailmary being the backup site???
i called the 800 number and they gave it to me. can anyone answer StevieM's post above?
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Old 12-18-09, 11:05 AM   #11
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yea i'd like to know too
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Old 12-18-09, 11:16 AM   #12
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What's the connection between LM and SB? The back office looks the same.
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Old 12-18-09, 03:33 PM   #13
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any reason why its been down this long??? almost a full day now :S
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Old 12-18-09, 04:27 PM   #14
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Default im nervous

its been almost over a day for me and I am suppose to bet on Det to chase JM's C bet. I am withdrawing all my money. Its easy to put it back in but I want it now to be safe.

Apparently they are "Working diligently to resolve the issue. There is no time frame for the site to be back online."

I talked to an online representative.

My with drawl request is still in order.

Just received this email back

Quote:
Dear Jeff,
Thank you for contacting us.
“Our network service provider is currently experiencing connectivity issues which is causing a disruption of service for our website. We are aware of the problem and are working diligently with them to resolve it.In the meantime, you can log into our sister/backup website at http://hailmary.com with the same username and password. Your balance, wagerhistory and all other aspects of your account will be available to you.
Thank you for your understanding while we resolve this issue and we will follow up with any status updates as they become available."

We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.
Kind regards,
Edwin Morris
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Old 12-19-09, 09:44 PM   #15
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day 3....
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Old 12-19-09, 10:03 PM   #16
dsb
 
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now hailmary.com is down also.. whats goin on??????? can anyone give me the linesmaker customer service # please
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Old 12-19-09, 10:05 PM   #17
dsb
 
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hailmary site is down now too.. whats goin on???? can some1 please give me linesmaker customer service #
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Old 12-19-09, 10:22 PM   #18
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866-662-3856
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Old 12-19-09, 10:30 PM   #19
dsb
 
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thnx
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Old 12-19-09, 10:59 PM   #20
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Has someone got any news about the backup site beeing down?

Thanks
GL to all
Grecycle99
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Old 12-20-09, 12:53 AM   #21
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They are working on it. the site (hailmary) is now back up but the log in section is not up yet.
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Old 12-20-09, 01:55 AM   #22
Tigs
 
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Default Linesmaker & Hailmary

I can't access either of them now!!!!
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Old 12-20-09, 03:49 AM   #23
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somebody call and ask them waht is going on and report back here

Just received this email after i asked what was up
responded in about 20 min.
Quote:
Reference number: L************* Please use this ticket number in any correspondence in relation to this matter. Dear Jeff,
Thank you for contacting us.
We are experiencing a temporary outage. Our IT department is working on it as we speak and it should be back up shortly.
We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.
Kind regards,
Edwin Morris
--
http://LinesMaker.com
Get More
linesmaker has been up for like 6 years hasnt it?

So I just called the info line. This spanish speaking lad answered the phone. he didnt really give out a lot of information but he did say that he as with linesmaker.com and that they are working like crazy to fix the problem. I asked him "are you running with the money" and he laughed and said no and that they would be up pretty soon and that the IT department is working on it. all we can do is sit tight guys. GL. Once its back im sticking with LM because they offer some of the best juice out there.
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Old 12-20-09, 12:00 PM   #24
dsb
 
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i just hung up with linesmaker. they are all ****ed up.. the guy tells me that hailmary.com is working when its not!!! after grilling him for a couple minutes he agreed that hailmary.com is down too.. they are feeding us bs just to get us off the phone!!!! im afraid that this is bigger than an IT problem.. prey that we dont lose our $$$$$ people!!!!!
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Old 12-20-09, 12:13 PM   #25
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Well, this is a bigger problem then anythng else.They might decide to close shop.
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Old 12-20-09, 12:48 PM   #26
durito
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Quote:
Originally Posted by specialedbob View Post
Well, this is a bigger problem then anythng else.They might decide to close shop.
Let's not get hysterical here.
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Old 12-21-09, 06:28 PM   #27
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Backup site has been up for over 24 hours, and there is a login screen on the regular site that directs you to the backup site now. Just sounds like website problems that were more difficult to solve than they expected.
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