SBR Top-Rated Sportsbooks Recommended Books
1. Pinnacle Sports SBR Rating A+ Pinnacle Sports Review
2. The Greek Sports Book SBR Rating A+ The Greek Review
3. BookMaker SBR Rating A+ BookMaker Review
4. BetJamaica SBR Rating A+ BetJamaica Review
5. Legends Sports SBR Rating A+ Legends Review
 
SBR Posters' Poll - September 2009 View Complete Results
1. 5Dimes 253 total points 5Dimes Review
2. Matchbook 252 total points Matchbook Review
3. BetJamaica 194 total points BetJamaica Review
4. Pinnacle Sports 193 total points Pinnacle Sports Review
5. BookMaker 190 total points BookMaker Review
 
 
View New Posts
 
LinkBack Thread Tools
Old 08-17-05, 04:46 PM   #1
High Score
 
High Score's Avatar
Default Poor Service from Bet Prestige

I registered with these guys and deposited $1000. I received a $100 bonus and placed a few bets ($250 online limit by the way). Anyway, I got lucky and have doubled my money but not reached their wagering requirement. I needed the money out so emailed them because I wanted to withdraw my deposit+winnings and obviously knew they would take the bonus back. So my email was to ask them if the bonus (and maybe fees) would be the only money to be deducted and none of my winnings would be affected by withdrawing before WR was reached.
I've sent several emails to them over the last couple of days about the possibitity of withdrawing but with no replies.
They were sure quick enough to answer when I was putting money in.
Quick reply to this message
Old 08-17-05, 05:07 PM   #2
jjgold
Fighting Illini
 
jjgold's Avatar
Joined: 07-20-05
Posts: 50,717
SBR Points: 1210
 
Message Me
Challenge Me
Default

What I like about this forum is I am learning about those real small books out there from you guys

Thanks and I keep notes

Welcome aboard guy
Quick reply to this message
Old 08-17-05, 05:50 PM   #3
Mudcat
 
Mudcat's Avatar
Joined: 07-21-05
Posts: 7,976
 
Message Me
Challenge Me
Default

I'm not familiar with this book (other than I can see they are rated C+ here).

The most obvious suggestion I would start with is, why don't you give them a phone call? Some books - even some fairly decent books - just aren't very good for dealing with e-mail. Every good book should be able to keep on top of e-mail but, for a few of them, it just doesn't work out that way.

Prestige Sports:

Wager Line: 1-800-429-0395
Customer Care: 1-800-429-5153
Quick reply to this message
Old 08-17-05, 09:03 PM   #4
Brick Tamland
Brick House!
 
Brick Tamland's Avatar
Joined: 08-12-05
Posts: 1,336
 
Message Me
Challenge Me
Default

If you can't afford a dude for 7 bucks an hour to reply to emails then they can't afford to be a sportsbook.
Quick reply to this message
Old 08-18-05, 12:32 AM   #5
Bill Dozer
Bill@SportsbookReview.com
 
Bill Dozer's Avatar
Joined: 07-12-05
Posts: 6,696
 
Message Me
Challenge Me
Default

Hello HS,

Prestige's ToS page is almost nonexistant but I wonfer if they may require you to bet through the roll-over even if you are willing to give back the bonus. Some sportsbooks want a shot at winning your money and are not willing to negotiate the roll.


Please let us know what Prestige's response is when you call, or if you have trouble reaching them by phone. Keep us posted.
Quick reply to this message
Old 08-18-05, 01:08 AM   #6
Kaka
 
Kaka's Avatar
Default

I played there a while ago. No problems what so ever - besides the rather small limits (500 pr bet)
Quick reply to this message
 


SBR Featured Videos

Thread Tools
Display Modes



All times are GMT -5. The time now is 06:52 AM.


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33