1. #1
    starry
    starry's Avatar Become A Pro!
    Join Date: 04-13-14
    Posts: 1
    Betpoints: 18

    betonline.ag deceptive practices and lies

    I have been using betonline.ag for about a month now. I have received lie after lie after lie. I am trying to withdraw the rest of my money from my account before I will post a full review including recorded conversations I've had with there player services department. I have had to record every single one of my phone conversations with them because of there pattern of lieing to me. I would advise everybody to stay as far away from betonline.ag as possible. I will be making a formal complaint to SBR as soon as I have all of my funds out of this shady and deceptive sportsbook. Which by the way is no easy task because they make you want 7 business days from the time of a deposit until you can make a withdrawl request. Even though they are open on the weekends! This is just one of many things they never told me about when I signed up to this website, nor was told to me when I made my first payout request after I spoke with player services and they told me I was all good to go .....only to have my request cancelled and then they tell me I have to wait 7 business days for no reason other then hoping I continue to play and lose some of my money. This rule is not even listed on there website clearly and as of this writing I cannot even find it, nor could the player services dept find it.

  2. #2
    Redondo
    Redondo's Avatar Become A Pro!
    Join Date: 10-04-13
    Posts: 427

    what you should do is just do a book2book transfer to betdsi or bookmaker, takes 24 hours tops, you will have to bet your balance 1X there but better books than BOL.

  3. #3
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993431

    Hi starry,

    If you'd please submit a complaint with your BetOnline username, management will look into whatever issue you're having right away.

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