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Old 11-27-09, 01:13 PM   #1
MLogan
 
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Unhappy Expekt = expect the worst

I was stolen in the worst way ever

I played on the live volleyball game EA Patron - Iraklis

I bet on Iraklis when they had advantage at the odds 1.45 (550*1.45)
Then, for my unfortune, Patron regain the loss ground and I bet the remain of my balance on Patron (325*1.8)

The match ended with Patron winning the 3rd set 25-21

After the end, they voided my winning bet !!
they refunded my 325 and the lost bet remained lost of course

When confronted, the operator said it was because of late betting and the respective department decided

Please believe me, it wasn't late
I don't know what proof can help, I have the time of my bet (print screen attached)

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Old 11-27-09, 01:53 PM   #2
MLogan
 
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Attention!

These lowlife just warned me they will block my account!
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Old 11-27-09, 01:57 PM   #3
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That site sux.
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Old 11-27-09, 02:03 PM   #4
cooler
 
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I can't bealive in this. I use the Expekt wihtout eny problems
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Old 11-27-09, 02:16 PM   #5
MLogan
 
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I still can't believe it either. I received an e-mail saying I'm a late bettor and this time they will let go with just a warning!

This is unbelievable, I'm not even on profit on my account. Guess I'm a terrible cheater
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Old 11-27-09, 02:24 PM   #6
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What was the first 325 refund?
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Old 11-27-09, 02:31 PM   #7
MLogan
 
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the remaining part of the stake from my first bet
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Old 11-27-09, 02:35 PM   #8
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I've never understood why these "late betting" rules exist. In my opinion it should always be the responsibility of the bookie to close the books or change the odds so that these situations won't occur.
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Old 11-27-09, 02:56 PM   #9
Dunder
 
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Quote:
Originally Posted by Santo View Post
What was the first 325 refund?
If I read correctly, he tried to bet EUR 875, EUR 550 was accepted.
The details the OP are way too hazy to be able to judge whether he has any case.
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Old 11-27-09, 03:02 PM   #10
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I suggest that you post this problem on every sport betting forum you can find, so that thousands of online bettors see this and stop betting in this sports book. Then they will think twice before do this to anyone else.
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Old 11-27-09, 03:02 PM   #11
tf
 
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Quote:
Originally Posted by Rediscoveryx View Post
I've never understood why these "late betting" rules exist. In my opinion it should always be the responsibility of the bookie to close the books or change the odds so that these situations won't occur.
indeed.

all the books claim how awesome their live betting service is. in the end, everyone cancel and says whatever they want, their terms protect them.. I had my "live problems" too.

but I do like Expekt, last week they gave me free 5€ on the Casino, with a 30x rollover, I got 85€ out of that and withdrawn right away..
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Old 11-27-09, 03:17 PM   #12
MLogan
 
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Please believe me I didn't try to cheat them
I placed my bet at TO
I watched the entire set.
Iraklis was still in advantage when I placed my bet

I really hope I do have a case and someone can help me
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Old 11-27-09, 03:37 PM   #13
Dunder
 
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Quote:
Originally Posted by MLogan View Post
Please believe me I didn't try to cheat them
I placed my bet at TO
I watched the entire set.
Iraklis was still in advantage when I placed my bet

I really hope I do have a case and someone can help me
What was the score, sets and points, when your second bet was placed?
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Old 11-27-09, 04:09 PM   #14
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was set 3 19-20 for Iraklis
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Old 11-27-09, 04:52 PM   #15
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I just never livebet, and I have no problems with expekt. Sorry for your loss...
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Old 11-27-09, 04:59 PM   #16
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wow, this is very crappy. and makes me wonder if i should ever deposit there, really.
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Old 11-27-09, 05:00 PM   #17
Dunder
 
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I must be missing something. Iraklis were favourites pre-match (best odds available were 1.59 / -170).

When the match was 1 set all, with Iraklis leading 19-20, why were the odds for Patron only 1.80 / -125?
Did the odds change substantially just before or after you placed this bet?
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Old 11-27-09, 05:04 PM   #18
Dunder
 
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Quote:
Originally Posted by Hybris View Post
I just never livebet, and I have no problems with expekt. Sorry for your loss...
I only do livebets on Betfair. Hear of far too many instances of books cancelling/voiding bets to be comfortable betting with them.
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Old 11-27-09, 05:27 PM   #19
MLogan
 
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Iraklis were very poor, lost the match in 3 sets
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Old 11-27-09, 05:47 PM   #20
Dunder
 
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Quote:
Originally Posted by MLogan View Post
Iraklis were very poor, lost the match in 3 sets
Sorry my mistake, your comment that Iraklis had the advantage led me to believe it was 1-1.

So it was 2-0 Patron and 19-20 and you got on them at 1.80.
Given that they were 2.75 pre-match, I would call this as a bad line.

Did the odds change significantly just before?
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Old 11-27-09, 06:00 PM   #21
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they have some missings in livebeting i remember same case like this before
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Old 11-27-09, 06:22 PM   #22
MLogan
 
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How can you call this a bad line Mr ? I think you aren't familiar with volleyball betting ?

Patras was leading the match 2-0
and was lead in the 3rd but they regain ground after a 6-7 points deficit in the 3rd

At this point I try to minimize the eventual loss, betting on Patras (I already had a bet on Iraklis when they had a consistent advantage)

Bwin was offering 1.6 ~2+
Bet365 1.7 2.1
Expekt had 1.8 1.8

I placed my bet at Expekt.

Patras kept wining breaks and finished the match , wining the 3rd set 25-21

After the match finished , Expekt refunded my stake on Patras (the winning bet)
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Old 11-27-09, 06:29 PM   #23
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You are partly correct, I do bet a lot on volleyball, but not in-play.

I wish you luck, but it looks like a bad line to me.

Edit.
According to their XML feed, at the time you placed your bet (18:15), the Bet365 odds were 1.615 (8/13 fractional)

Last edited by Dunder; 11-27-09 at 06:46 PM.
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Old 11-27-09, 06:46 PM   #24
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Well earlier you said "why only 1.8" ...

Since you can't side with my problem , let me ask you what would you do if you were in my place and your bet was on a "good line"
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Old 11-27-09, 06:51 PM   #25
MLogan
 
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what would a good line look for you Dunder ?
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Old 11-27-09, 06:59 PM   #26
Dunder
 
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Quote:
Originally Posted by MLogan View Post
Well earlier you said "why only 1.8" ...

Since you can't side with my problem , let me ask you what would you do if you were in my place and your bet was on a "good line"
I said "why only 1.80" because I thought you meant it was 1-1 in sets!

I sympathise, I really do and it is by no means an obviously bad line. I had a similar instance (not in play) with Bwin just two days ago.

But all the sympathy in the world is not going to change the fact that Expekt will not change their minds on this. They will simply hide behind their Ts and Cs and you will get an email similar to the below, i.e. the one I got from Bwin. If you want someone to complain on your behalf, you would probably be better off at bookmakersreview.com, submit their complaint form giving as much accurate detail as possible, times, scores etc.

quote
Dear Mr xxxxx,

Thank you for your e-mail.

Your bet "1R5Z4TL2KZ" has been cancelled due to an input error. Your stake has been credited back to your betting account.

Below please find the relevant extracts from our Terms and Conditions:

A3 Placing a bet

A3.2 Invalid / Void Bets:
If a bet is declared invalid or void (e.g. cancellation of the betting event), then this bet will be evaluated as won with odds of 1.00. For individual (single) bets, this means that the user will get the amount equal to his stake back. In a multi bet, this means that the total odds will be adjusted accordingly and the multi bet can still be won if all other bets it contains are won too.

A3.8 Errors:
The company assumes no responsibility for typing, transmission and/or evaluation errors. In particular, the company reserves its right to correct obvious errors - even after the event - with the input of betting odds and/or the evaluation of betting results (e.g. odds-related, team-related, event-related errors) or declare affected bets void. The company also assumes no liability for correctness, completeness or up-to-dateness of the information services provided, for example live scores and result messages sent via e-mail or SMS. The stake is exclusively the amount confirmed and recorded by the company. In case the erroneous event/market is cancelled all bets are void and will be evaluated as won with odds of 1,00.

We would like to apologise for any inconvenience this may have caused. Please do not hesitate to contact us if you have any further queries.

Kind regards

Your bwin customer service team
unquote

Last edited by Dunder; 11-27-09 at 07:35 PM.
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Old 11-28-09, 07:08 AM   #27
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Quote:
Originally Posted by tf View Post
indeed.

all the books claim how awesome their live betting service is. in the end, everyone cancel and says whatever they want, their terms protect them.. I had my "live problems" too.

but I do like Expekt, last week they gave me free 5€ on the Casino, with a 30x rollover, I got 85€ out of that and withdrawn right away..
Expekt terms:
Betting on outcomes where result already are known ? i.e. late bets on live betting in matter of technical problems etc. ? is not allowed,

So what rule have I broke on my bet?
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Old 11-28-09, 07:17 AM   #28
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for me to say is the worst...is when you cashout and they dont pay you
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Old 11-28-09, 12:27 PM   #29
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Quote:
Originally Posted by kokky View Post
I suggest that you post this problem on every sport betting forum you can find, so that thousands of online bettors see this and stop betting in this sports book. Then they will think twice before do this to anyone else.
We'll I'm trying to seek help from where possible,
Asking expekt scam to review their decision is helpless


Dear Mr. Loghin,
We will not discuss the matter any furhter.
Our decision regarding this is final.
If you have any other questions or queries, please do not hesitate to contact us.
Kind Regards,
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Old 11-28-09, 10:05 PM   #30
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I remember I had a basketball bet, in live, 4th quarter, result was draw, there was a 1-2 seconds left, and timeout.... in the timeout I placed to X with odds 1.10 , then started, they missed the throw, overtime..... and expect cancelled my bet, because "late bet", of course they did not care that i said i placed my bet galore in the timeout.... expekt = rubbish shit bookie..
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Old 11-29-09, 07:24 AM   #31
MLogan
 
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I read here so many people had this problem with expekt.
May I ask SBR staff if they care about this problem?
This is a B rated bookmaker.
I joined from SBRs rating but no one cares man...
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Old 11-29-09, 06:59 PM   #32
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Quote:
Originally Posted by MLogan View Post
This is a B rated bookmaker.
I think they were a B bookie long time ago. Nowadays they are simply ridiculous.
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Old 11-29-09, 09:51 PM   #33
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I never had problems with expekt and they used to offer the best promotions i ever seen.
Try to tlak with them again.
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Old 01-14-10, 09:10 AM   #34
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Quote:
Originally Posted by kiwi View Post
I think they were a B bookie long time ago. Nowadays they are simply ridiculous.
Nowadays expekt should be F (scam)
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Old 01-14-10, 10:45 AM   #35
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I have account with expekt ZERO problems .


The story is BACK IN THE DAYS expekt.com didn't offer any bonus on deposits via MB . So i had account with them for over 5 years and never used them . Then one day not long ago i see that they offer bonus on any deposit method .
So i e mailed asked them if i qualify (account is been opened years ago ) . I got a green light .
Deposited $75 got the bonus $ 37.50 .
Later same week took out $600 via MB
Never been asked for ID or anything .

Live betting is very tricky .
I am not defending expekt . But honestly i think players f**ed the books more IN LIVE BETTING then the books f**ed the players.
How do i know this
? Case i been doing it on weekly bases . Just don't go over your head (bet) and you will be ok .
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