Poster's Sportsbook Poll: OctoberView Poll Results
1. 5Dimes 450 total points 5Dimes Review
2. Pinnacle 408 total points Pinnacle Review
3. Heritage 227 total points Heritage Review
4. Bookmaker 138 total points Bookmaker Review
5. BetIslands 129 total points BetIslands Review
SBR Top-Rated Sportsbooks Recommended List
1. Pinnacle Sports SBR Rating A+ Pinnacle Sports Review
2. 5Dimes SBR Rating A+ 5Dimes Review
3. BookMaker SBR Rating A+ BookMaker Review
4. Legends SBR Rating A+ Legends Review
5. Bodog SBR Rating A Bodog Review
 
 
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Old 11-26-09, 12:46 PM   #1
Justin7
 
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Default Complaint link here:

http://www.sportsbookreview.com/Spor...Complaint.aspx

If you have a complaint and want SBR's assistance, your first step is to submit a complaint. The more information you provide, the better.

If you received emails from the book, include those as well.
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Old 11-26-09, 12:47 PM   #2
whatsgood5
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Hope I don't ever need it, but bookmarked just in case. Thanks for everything you do around here Justin
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Old 11-26-09, 01:00 PM   #3
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I hope i never use this either.

So far all my books I use are top notch.
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Old 11-26-09, 01:22 PM   #4
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Quote:
Originally Posted by Justin7 View Post
http://www.sportsbookreview.com/Spor...Complaint.aspx

If you have a complaint and want SBR's assistance, your first step is to submit a complaint. The more information you provide, the better.

If you received emails from the book, include those as well.

SBR's assistance....:l mao:
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Old 11-26-09, 01:28 PM   #5
mminkovski
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I've submitted several complaints and they only managed to help me once
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Old 11-26-09, 01:36 PM   #6
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Quote:
Originally Posted by mminkovski View Post
I've submitted several complaints and they only managed to help me once
Be thankful for the miracle one time. They are all about one thing. $$$$$
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Old 11-26-09, 01:37 PM   #7
durito
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Most complaints are without merit.
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Old 11-26-09, 01:43 PM   #8
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Quote:
Originally Posted by durito View Post
Most complaints are without merit.
I would have to agree...That taints SBR's opinion when a legitimate complaint actually gets filed though, and that is why SBR is so quick to side with the book even when the book is in the wrong
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Old 11-26-09, 03:47 PM   #9
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Is there a time limit?
I had an argument with Matchbook in April and got no satisfaction even after referring it to their regulators.
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Old 11-26-09, 03:50 PM   #10
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The sooner you submit it, the better. April should not be a problem.
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Old 11-26-09, 04:34 PM   #11
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Quote:
Originally Posted by Justin7 View Post
The sooner you submit it, the better. April should not be a problem.
Thanks Justin.
I'm on the road at present but will put all the info together when I get home in a couple of weeks.
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Old 11-26-09, 04:39 PM   #12
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Is there a backlog that you're wading through?

Just don't want to harp on one I've filed if there is ... I'm sure they come in each and every day and more than twice on Sunday.
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Old 11-27-09, 10:03 PM   #13
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I have filed three complaints here over the last year and a half and have been very happy with the results.

Did I always get what I felt I was entitled to? No, but that was certainly not Sportsbookreviews fault. In all cases I found them to be very supportive.
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Old 11-28-09, 12:13 AM   #14
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Quote:
Originally Posted by Macgyver View Post
Is there a backlog that you're wading through?

Just don't want to harp on one I've filed if there is ... I'm sure they come in each and every day and more than twice on Sunday.
In the last week, I've been seeing about 10 new complaints per day. And I am one of many people working these. Most of the ones I work with cannot be resolved with 2 emails - they take factual investigations.

Backlog? Perhaps.
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Old 11-28-09, 12:29 AM   #15
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Stick with the A books and you wont need this...it's that simple.
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Old 11-28-09, 08:43 AM   #16
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hey Justin7 just wanted to find out status on my complaint that i filed to you guys some weeks ago. Maybe even a confirmation you recieved my complaint form. thanks
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Old 11-28-09, 09:03 AM   #17
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Quote:
Originally Posted by Justin7 View Post
In the last week, I've been seeing about 10 new complaints per day. And I am one of many people working these. Most of the ones I work with cannot be resolved with 2 emails - they take factual investigations.

Backlog? Perhaps.
No problem ... just was wondering if my Wagerunit complaint was being looked at or if it had been determined that y'all couldn't help.

Appreciate it.
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Old 11-28-09, 09:59 AM   #18
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Quote:
Originally Posted by Macgyver View Post
No problem ... just was wondering if my Wagerunit complaint was being looked at or if it had been determined that y'all couldn't help.

Appreciate it.
I haven't seen it yet, sorry.
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Old 11-29-09, 01:47 PM   #19
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Quote:
Originally Posted by Macgyver View Post
No problem ... just was wondering if my Wagerunit complaint was being looked at or if it had been determined that y'all couldn't help.

Appreciate it.

there is a backlog on the complaints. I know for sure because SBR needed about a month to reply to me on my globet complaint
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Old 12-01-09, 09:08 PM   #20
robmpink
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Quote:
Originally Posted by jasont View Post
Stick with the A books and you wont need this...it's that simple.
Not true
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Old 12-03-09, 04:50 PM   #21
Justin7
 
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Quote:
Originally Posted by MrSleepy View Post
hey Justin7 just wanted to find out status on my complaint that i filed to you guys some weeks ago. Maybe even a confirmation you recieved my complaint form. thanks
I usually respond within 1 business day to any complaint assigned to me. If you haven't heard from me, I probably haven't seen it.
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Old 12-08-09, 06:50 PM   #22
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Default 247vegasbook.com

Myself and 3 of my friends joined 247vegasbook.com,had been talking to a guy named Brady Cooper said he was the manager,said site was legit,i got paid ********** twice,my friends put in 11,000 got 11,000 bonus,we ran all 4 accounts up to over 50,000,then they shut down,server issues,then they said they were moving from Dominican Republic to Costa Rica,haven't heard a word since then,Can you help me with this issue,Thanks Terry
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Old 12-09-09, 11:30 AM   #23
Justin7
 
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Fill out a complaint, and we can try. If they shut down for good though, not much we can do.
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Old 12-09-09, 08:15 PM   #24
Fishhead
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Quote:
Originally Posted by tboy51 View Post
Myself and 3 of my friends joined 247vegasbook.com,had been talking to a guy named Brady Cooper said he was the manager,said site was legit,i got paid ********** twice,my friends put in 11,000 got 11,000 bonus,we ran all 4 accounts up to over 50,000,then they shut down,server issues,then they said they were moving from Dominican Republic to Costa Rica,haven't heard a word since then,Can you help me with this issue,Thanks Terry
ALL FOUR accounts went over 50,000????

Were you wagering the same games and/or betting correlations?
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Old 12-10-09, 01:43 AM   #25
tboy51
 
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between all 4 accounts we added up to over $50,000
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Old 12-14-09, 12:02 PM   #26
tboy51
 
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Default BetFirstClass!

I contacted Sportsbookadvisor about my problem with 247vegasbook and they got BetFirstClass sportsbook to give me A $1000 free betting account,which was awesome,Thanks Brad(sportsadvisor)and BFC You're the Greatest
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Old 12-14-09, 01:25 PM   #27
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Good Evening, I can't find my number account on stryyke's website. I have my account username but to submit the complaint form I need the number. I've sent you an email 2 days ago and I haven't received any reply.
You don't give assistance if I don't have the account number?
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Old 12-18-09, 01:52 PM   #28
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Yea good luck rolling that 1k 30x.... Let me know how u make out. I hate Betfirstclass.. They have nothing to offer.
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Old 12-18-09, 02:10 PM   #29
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Quote:
Originally Posted by legendmatt34 View Post
Yea good luck rolling that 1k 30x.... Let me know how u make out. I hate Betfirstclass.. They have nothing to offer.
Same day payouts is nothing?
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Old 12-20-09, 11:17 AM   #30
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Same day payout? They dont even have any prop bets.. And rolling 1 K 30X is almost impossible.
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Old 12-20-09, 11:27 AM   #31
aggieshawn
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roll overs suck
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Old 12-28-09, 10:12 PM   #32
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i submitted a complaint. how do i know when some contact has been made? i provided e-mail address and ph number.
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Old 12-29-09, 12:54 PM   #33
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I've submitted complaints, forwarded copies of correspondence, forwarded bank statements and proof of fraud by a particular sportsbook, but received no assistance.
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Old 12-30-09, 03:13 PM   #34
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Default SPORTBOOK.COM running payout scams.

Avoid at all costs the Costa Rica enterprise known as SPORTBET.COM.

In 1 month I've had several issues that required me dialing cust service, asking and waiting hours for a manager, then finally resolving the small issues.

On 12/15 I submitted 2 requests for $2000 check via fed ex (5-10 business days).

I received the first one within 6 business days. The second one still has not arrived, and (this is the sleazy part) I was called by customer service to ask me if I could accept wire transfer "because it wil get to you quicker". "we are about to cut the check today, and send it fed ex, but if you allow us, a wire will reach you sooner".

Of course I said OK. Only to find that another "request" was put through and I have to wait 3-5 MORE business days for this NEW request.

All this for a lousy $2000?!?!

This place is a scam with morons for customer service agents...so BEWARE!!
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Old 01-05-10, 09:19 PM   #35
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Is betfirstclass a good book and trusted book to put your money into?
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