11-26-09, 12:46 PM
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#1
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Complaint link here:
http://www.sportsbookreview.com/Spor...Complaint.aspx
If you have a complaint and want SBR's assistance, your first step is to submit a complaint. The more information you provide, the better.
If you received emails from the book, include those as well.
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11-26-09, 12:47 PM
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#2
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Hope I don't ever need it, but bookmarked just in case. Thanks for everything you do around here Justin 
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11-26-09, 01:00 PM
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#3
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I hope i never use this either.
So far all my books I use are top notch.
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11-26-09, 01:22 PM
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#4
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Quote:
Originally Posted by Justin7
http://www.sportsbookreview.com/Spor...Complaint.aspx
If you have a complaint and want SBR's assistance, your first step is to submit a complaint. The more information you provide, the better.
If you received emails from the book, include those as well.
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SBR's assistance....     :l mao:
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11-26-09, 01:28 PM
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#5
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it's hard to be a Vikings fan now
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I've submitted several complaints and they only managed to help me once
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11-26-09, 01:36 PM
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#6
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Quote:
Originally Posted by mminkovski
I've submitted several complaints and they only managed to help me once
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Be thankful for the miracle one time. They are all about one thing. $$$$$
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11-26-09, 01:37 PM
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#7
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Most complaints are without merit.
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11-26-09, 01:43 PM
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#8
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Quote:
Originally Posted by durito
Most complaints are without merit.
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I would have to agree...That taints SBR's opinion when a legitimate complaint actually gets filed though, and that is why SBR is so quick to side with the book even when the book is in the wrong
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11-26-09, 03:47 PM
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#9
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Is there a time limit?
I had an argument with Matchbook in April and got no satisfaction even after referring it to their regulators.
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11-26-09, 03:50 PM
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#10
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The sooner you submit it, the better. April should not be a problem.
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11-26-09, 04:34 PM
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#11
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Quote:
Originally Posted by Justin7
The sooner you submit it, the better. April should not be a problem.
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Thanks Justin.
I'm on the road at present but will put all the info together when I get home in a couple of weeks.
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11-26-09, 04:39 PM
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#12
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Is there a backlog that you're wading through?
Just don't want to harp on one I've filed if there is ... I'm sure they come in each and every day and more than twice on Sunday.
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11-27-09, 10:03 PM
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#13
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I have filed three complaints here over the last year and a half and have been very happy with the results.
Did I always get what I felt I was entitled to? No, but that was certainly not Sportsbookreviews fault. In all cases I found them to be very supportive.
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11-28-09, 12:13 AM
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#14
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Quote:
Originally Posted by Macgyver
Is there a backlog that you're wading through?
Just don't want to harp on one I've filed if there is ... I'm sure they come in each and every day and more than twice on Sunday.
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In the last week, I've been seeing about 10 new complaints per day. And I am one of many people working these. Most of the ones I work with cannot be resolved with 2 emails - they take factual investigations.
Backlog? Perhaps.
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11-28-09, 12:29 AM
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#15
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Stick with the A books and you wont need this...it's that simple.
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11-28-09, 08:43 AM
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#16
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hey Justin7 just wanted to find out status on my complaint that i filed to you guys some weeks ago. Maybe even a confirmation you recieved my complaint form. thanks
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11-28-09, 09:03 AM
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#17
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Quote:
Originally Posted by Justin7
In the last week, I've been seeing about 10 new complaints per day. And I am one of many people working these. Most of the ones I work with cannot be resolved with 2 emails - they take factual investigations.
Backlog? Perhaps.
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No problem ... just was wondering if my Wagerunit complaint was being looked at or if it had been determined that y'all couldn't help.
Appreciate it. 
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11-28-09, 09:59 AM
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#18
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Quote:
Originally Posted by Macgyver
No problem ... just was wondering if my Wagerunit complaint was being looked at or if it had been determined that y'all couldn't help.
Appreciate it. 
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I haven't seen it yet, sorry.
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11-29-09, 01:47 PM
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#19
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Quote:
Originally Posted by Macgyver
No problem ... just was wondering if my Wagerunit complaint was being looked at or if it had been determined that y'all couldn't help.
Appreciate it. 
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there is a backlog on the complaints. I know for sure because SBR needed about a month to reply to me on my globet complaint
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SBR Founder
Join Date:
11/1/2005
5000pts
SBR POKER ROYAL FLUSH WINNER 2/23/2011
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12-01-09, 09:08 PM
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#20
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Quote:
Originally Posted by jasont
Stick with the A books and you wont need this...it's that simple.
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Not true
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250pts
SBR POKER TOURNEY3rd Place 1/30/2012
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12-03-09, 04:50 PM
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#21
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Quote:
Originally Posted by MrSleepy
hey Justin7 just wanted to find out status on my complaint that i filed to you guys some weeks ago. Maybe even a confirmation you recieved my complaint form. thanks
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I usually respond within 1 business day to any complaint assigned to me. If you haven't heard from me, I probably haven't seen it.
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12-08-09, 06:50 PM
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#22
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247vegasbook.com
Myself and 3 of my friends joined 247vegasbook.com,had been talking to a guy named Brady Cooper said he was the manager,said site was legit,i got paid ********** twice,my friends put in 11,000 got 11,000 bonus,we ran all 4 accounts up to over 50,000,then they shut down,server issues,then they said they were moving from Dominican Republic to Costa Rica,haven't heard a word since then,Can you help me with this issue,Thanks Terry
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12-09-09, 11:30 AM
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#23
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Fill out a complaint, and we can try. If they shut down for good though, not much we can do.
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12-09-09, 08:15 PM
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#24
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Quote:
Originally Posted by tboy51
Myself and 3 of my friends joined 247vegasbook.com,had been talking to a guy named Brady Cooper said he was the manager,said site was legit,i got paid ********** twice,my friends put in 11,000 got 11,000 bonus,we ran all 4 accounts up to over 50,000,then they shut down,server issues,then they said they were moving from Dominican Republic to Costa Rica,haven't heard a word since then,Can you help me with this issue,Thanks Terry
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ALL FOUR accounts went over 50,000????
Were you wagering the same games and/or betting correlations?
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SBR Founder
Join Date:
8/11/2005
5000pts
SBR POKER ROYAL FLUSH WINNER 2/23/2011
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12-10-09, 01:43 AM
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#25
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between all 4 accounts we added up to over $50,000
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12-14-09, 12:02 PM
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#26
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BetFirstClass!
I contacted Sportsbookadvisor about my problem with 247vegasbook and they got BetFirstClass sportsbook to give me A $1000 free betting account,which was awesome,Thanks Brad(sportsadvisor)and BFC You're the Greatest
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12-14-09, 01:25 PM
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#27
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Good Evening, I can't find my number account on stryyke's website. I have my account username but to submit the complaint form I need the number. I've sent you an email 2 days ago and I haven't received any reply.
You don't give assistance if I don't have the account number?
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12-18-09, 01:52 PM
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#28
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Yea good luck rolling that 1k 30x.... Let me know how u make out. I hate Betfirstclass.. They have nothing to offer.
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145pts
SBR POKER TOURNEY5th Place 2/9/2012
175 pts
3-QUESTION SBR TRIVIA WINNER 02/07/2012
200pts
SBR POKER TOURNEY4th Place 2/2/2012
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12-18-09, 02:10 PM
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#29
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Quote:
Originally Posted by legendmatt34
Yea good luck rolling that 1k 30x.... Let me know how u make out. I hate Betfirstclass.. They have nothing to offer.
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 Same day payouts is nothing?
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12-20-09, 11:17 AM
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#30
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Same day payout? They dont even have any prop bets.. And rolling 1 K 30X is almost impossible.
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145pts
SBR POKER TOURNEY5th Place 2/9/2012
175 pts
3-QUESTION SBR TRIVIA WINNER 02/07/2012
200pts
SBR POKER TOURNEY4th Place 2/2/2012
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12-20-09, 11:27 AM
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#31
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roll overs suck
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1974pts
TOP SPORTSBOOK
WINNER
02/01/2012
200pts
SBR POKER TOURNEY4th Place 2/3/2012
5,000pts
ARMY OF
ROMANS
12/12/2011
19-9 +9.1
145pts
SBR POKER TOURNEY5th Place 2/1/2012
1207pts
TOP SPORTSBOOK
WINNER
01/20/2012
75pts
SBR POKER TOURNEY9th Place 2/9/2012
SBR Shirt
SBR POKER Straight Flush Winner 3/17/2011
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12-28-09, 10:12 PM
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#32
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i submitted a complaint. how do i know when some contact has been made? i provided e-mail address and ph number.
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12-29-09, 12:54 PM
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#33
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I've submitted complaints, forwarded copies of correspondence, forwarded bank statements and proof of fraud by a particular sportsbook, but received no assistance.
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12-30-09, 03:13 PM
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#34
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SPORTBOOK.COM running payout scams.
Avoid at all costs the Costa Rica enterprise known as SPORTBET.COM.
In 1 month I've had several issues that required me dialing cust service, asking and waiting hours for a manager, then finally resolving the small issues.
On 12/15 I submitted 2 requests for $2000 check via fed ex (5-10 business days).
I received the first one within 6 business days. The second one still has not arrived, and (this is the sleazy part) I was called by customer service to ask me if I could accept wire transfer "because it wil get to you quicker". "we are about to cut the check today, and send it fed ex, but if you allow us, a wire will reach you sooner".
Of course I said OK. Only to find that another "request" was put through and I have to wait 3-5 MORE business days for this NEW request.
All this for a lousy $2000?!?!
This place is a scam with morons for customer service agents...so BEWARE!!
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01-05-10, 09:19 PM
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#35
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Is betfirstclass a good book and trusted book to put your money into? 
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