[austin]

What now?

now? no more reloads for your account from 10b

[cooler]

now? no more reloads for your account from 10b

Do I have any hope?

[Dunder]

Do I have any hope?

To say it doesn´t look good would be an understatement, but I will press both IBAS and the Gambling Commission to respond.

Did you email Oddsportal and Betbrain?

One last thought, I don´t suppose there are any UK lawyers on the board that would be willing to write to 10Bet?

[cooler]

To say it doesn´t look good would be an understatement, but I will press both IBAS and the Gambling Commission to respond.

Did you email Oddsportal and Betbrain?

One last thought, I don´t suppose there are any UK lawyers on the board that would be willing to write to 10Bet?

No, I don't send e-mail to Oddsportal and Betbrain.

[cooler]

Did I have to send e-mail to them?

[austin]

no harm in trying

[Dunder]

Did I have to send e-mail to them?

Ivan.

I will send you an email later this afternoon.

[bad_ass]

oh. I hope this will be solved soon. It's Christmas! Evryone should be happy! It's giving time! LOL.

[cooler]

oh. I hope this will be solved soon. It's Christmas! Evryone should be happy! It's giving time! LOL.

No hope for me

[moonbeam]

I wish everyone who got theft by 10bet complaint it here.

Maybe somedays this scam book 10bet somedays get the F rating they deserved.

(Everyone knows 10bet is a scam book except SBR)

[cooler]

Maybe some they they will be F but we never get our money back.

[cooler]

10bet must go -

[efstratios]

the game started at 01/06/2010 at 19:23:32 i spin 2 times with 60 euro and 10 spin with 150 euro until icollect the fistr symboll then i spin 18 times with 150 euro to collect the second symboll i spin 4 times to collect the 3 symboll then i spin 2 times with 150 euro to collect the 4 symboll i spin 25 times with 150 euro to collect the 5 symboll i spin 36 times with 150 bet to collect the 6 symboll i spin 16 times with 150 euro bet to collect the 7 symboll i spin 95 times with 150 euro to collect the 8 symboll then i spin 218 times with 150 euro bet to collect the 9 symboll and final i spin 49 times with 150 euro bet 28 times with 30 euro bet and 82 times with 0.30 bet to collect the 10 symboll.
after all this can you explain to me how in the hell the average stay in the 0.30 euro?
explain to me that and i will accept it.if you want i can olso send the id s where i collect the 10 symbol.as you can see the average its
463spins*150euro=69450 euro
28spins*30euro=840 euro
82spins*0.30euro=24.16
so why have 70314.6summary of stakes/568spins
and there is my average at 123.79euro so i had to gate payed with 11141.1 euro but now they are saying that the i got payed correct.
but you are saying that my average is 0.30 because
27.16 i payed in bonus round/90 the scoore at bonus round =average
so your average is 27.16/90=0.30
how do you see that is it normal?

[austin]

what are you on about?

[lukahh]

is there any resolvement to this story?

[efstratios]

first i am sorry for not tell you what is this about.it is for a game called freaky wild west and it pays you back the average multiply by the points that you collecting to bonus round.after one month they send a mail that i am going to post it below.but i want to now if there is sommone out there that he can help me.this is the mail can anyone tell me what can i do?
Dear Efstrtios,

After re-checking your complaint, we can only repeat our previous answer.

You have played on the Freaky Wild West as follows
Games: 25175, Currency: EUR, Staked: 248090.48, P/L -2256.92, P/L % -0.91.
There is a relation between stakes amount to bonus games payout
through a propriety algorithm. In the specific case you had 82 bets of
0.30 which counted towards his bonus prize. in other case the random
mechanize paid prizes in relation to higher average.We suggest you
check all your bonus winnings in relation to the stakes. I believe
that according to your complaint logic you will have to return monies
to the casino.
We can see that the overall player profit % on this game is -0.91%
which is below the designed house hold. As always, gambling is a
matter of luck and self discipline. The RNG and the gaming system are
tested by independent laboratory.

We are willing to offer a 100 EUR bonus in order to put this matter
behind us. You have been a loyal and appreciated customer of ours for
a long time and we wish keep you as such. As always, you will be
rewarded accordingly.

For any further assistance please do not hesitate to contact us

10Bet Customer Service Team

E-mail – csd@support.10bet.com

[efstratios]

first i am sorry for not tell you what is this about.it is for a game called freaky wild west and it pays you back the average multiply by the points that you collecting to bonus round.after one month they send a mail that i am going to post it below.but i want to now if there is sommone out there that he can help me.this is the mail can anyone tell me what can i do?
Dear Efstrtios,

After re-checking your complaint, we can only repeat our previous answer.

You have played on the Freaky Wild West as follows
Games: 25175, Currency: EUR, Staked: 248090.48, P/L -2256.92, P/L % -0.91.
There is a relation between stakes amount to bonus games payout
through a propriety algorithm. In the specific case you had 82 bets of
0.30 which counted towards his bonus prize. in other case the random
mechanize paid prizes in relation to higher average.We suggest you
check all your bonus winnings in relation to the stakes. I believe
that according to your complaint logic you will have to return monies
to the casino.
We can see that the overall player profit % on this game is -0.91%
which is below the designed house hold. As always, gambling is a
matter of luck and self discipline. The RNG and the gaming system are
tested by independent laboratory.

We are willing to offer a 100 EUR bonus in order to put this matter
behind us. You have been a loyal and appreciated customer of ours for
a long time and we wish keep you as such. As always, you will be
rewarded accordingly.

For any further assistance please do not hesitate to contact us

10Bet Customer Service Team

E-mail – csd@support.10bet.com