[fobert]

I deposited $200 on Oct 20th and on my bank statement were two different discriptors with the same amount. Both of these discriptors have DUBAI at the end of it. I only made one deposit of $200 but was charged $400.

Before I continue, I have called these guys at least 20 times and although they seem like they are trying to help, they do absolutely nothing.

I have one of there representatives state that they use both of the discriptors and does not know why I was double charged. This was about 3 weeks ago, and today they call me and now tell me that they do not use one of the discriptors and one of them must be a different merchant.

I can go on for probably go on and on about this but I'll save you the pain.


DO NOT USE SBG Global. THEY HAVE SCAMMED ME.

[Justin7]

Send them an email to SBG Global. Tell them you dispute the second charge. If they don't fix it within 7 days, you will fix it on your end.

This is a rare instance when a chargeback is valid. If, after you contact them, they don't fix it, dispute the charge with your CC.

[BigWoolyMammoth]

call johnny in customer service.
he will take care of you.
if sbg global does not pay justin, then justin will help you.

[TheBeautifulGame]

Also, once the issue has been resolved, I would recommend that you leave that book. Choose an A+ book instead

[fobert]

Guys I need help. I made 2 purchases of $200 from SBG global and they have charged me 4 different times of $200. So instead of getting charged $400 they have charged me $800. Who do I talk to to resolve this? I have an email from them stating that they will reverse the charge but have not and it has been almost a month now. I also have bank statements clearly showing me getting double charged not once but twice. Please someone help me.

[Justin7]

Talk to your bank. Explain you have been double charged, and dispute the additional charges. If they haven't sorted it out in 2 weeks after 20 calls, don't pull any punches.

[fobert]

I have already talked to my bank and they told me they can not reverse nor dispute the charge due to the charges being overseas or something. I think its safe to say my money is gone.

[Justin7]

That's bullshit. On a fraudulent atm charge, your max exposure is about $50. Debit cards might be a bit more, but it shouldn't be on clear fraud.

Fill out a complaint form. Include the transaction information. I'll pursue both SBG Global, *and* your bank, if you consent.

[fobert]

I meant to say the purchases were made by my **** and they could not reverse it. I have sent a complaint in with all the information I have. Thanks.

[Justin7]

Originally Posted by fobert

I meant to say the purchases were made by my **** and they could not reverse it. I have sent a complaint in with all the information I have. Thanks.

If it's a CC charge, it's even easier. You contacted them, and they would not reverse it? Your **** carrier is on crack. Document everything you do with **** - you may have extra claims against them.

Fill out the complaint, let me bite the ankles of your **** carrier.

[fobert]

I sent the complaint in. If you need more information let me know.