1. 11-06-13 12:47 AM #1
    bobbywaves
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    Heritage - change password

    On Heritage website, I don't see where you can change your password? It has to be done over the phone or live chat?
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  2. 11-06-13 01:00 AM #2
    bobbywaves
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    Really need help here & Heritage customer service is closed. Somebody has hacked into my account doing internal ID transfers into poker & casino, draining my account! Is there anyway I can change my password on their website like you can with Bookmaker/DSI websites?
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  3. 11-06-13 03:14 AM #3
    bobbywaves
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    The missing $1,500 from my account mysteriously reappeared in the form of a casino credit, when I never played casino. Will have to wait until 10am eastern to contact CS, to find out why there's unauthorized poker $ casino activity on my account.
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  4. 11-06-13 07:56 AM #4
    MoneyIsWater
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    Yes, under my account. Actually, I just checked and it's not there?

    Just change your password right away.
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  5. 11-06-13 10:58 AM #5
    relaaxx
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  6. 11-06-13 12:22 PM #6
    bobbywaves
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    The investigation revealed that some jackass from SBR hacked into my Heritage account, my $1,500 was returned. The perpetrator had his Heritage account closed & balance confiscated, was it worth it chump?
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  7. 11-06-13 12:33 PM #7
    MoneyIsWater
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    So wait, you got the $1,500 credited from a casino, and then gave you another $1,500? So you actually got funds out of this?
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  8. 11-06-13 12:37 PM #8
    MoneyIsWater
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    Also, how did they know it was someone from SBR, that is totally shocker? And how can someone get your account and password?
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  9. 11-06-13 12:43 PM #9
    sweep
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  10. 11-06-13 01:01 PM #10
    bobbywaves
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    Quote Originally Posted by MoneyIsWater View Post
    So wait, you got the $1,500 credited from a casino, and then gave you another $1,500? So you actually got funds out of this?
    Heritage reversed the $1,500 casino winnings, but returned the $1,500 perp had transferred out of my account. So it's a wash, I didn't win or lose from this ordeal. I posted a screenshot in some thread. I had account # blacked out, but it was still able to be seen for some reason when I uploaded. From there, the perp must have spent many countless hours guessing my password. Luckily I check my account activity often. Now his account is banned & funds confiscated. Bunch of losers on this site, either stiffing on pt loans or hacking into accounts.
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  11. 11-06-13 01:13 PM #11
    MoneyIsWater
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    That's crazy. Applause to Heritage coming through again though. They are top notch.
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  12. 11-06-13 01:17 PM #12
    MoneyIsWater
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    You should have said someone transferred the funds out of my account without your autho. And kept the $1,500 Bonus!
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  13. 11-06-13 01:19 PM #13
    sweep
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    Quote Originally Posted by bobbywaves View Post
    Heritage reversed the $1,500 casino winnings, but returned the $1,500 perp had transferred out of my account. So it's a wash, I didn't win or lose from this ordeal. I posted a screenshot in some thread. I had account # blacked out, but it was still able to be seen for some reason when I uploaded. From there, the perp must have spent many countless hours guessing my password. Luckily I check my account activity often. Now his account is banned & funds confiscated. Bunch of losers on this site, either stiffing on pt loans or hacking into accounts.
    who was the perp and how much loot did he get confiscated?
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  14. 11-06-13 01:49 PM #14
    bobbywaves
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    Quote Originally Posted by MoneyIsWater View Post
    You should have said someone transferred the funds out of my account without your autho. And kept the $1,500 Bonus!
    Honesty is best policy. I don't need to get over on Heritage, as they have treated me well.
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  15. 11-06-13 01:56 PM #15
    relaaxx
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    glad it worked out. your account straight and guilty party punished.
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  16. 11-06-13 01:58 PM #16
    chachi
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    Unfortunately it's not necessarily an SBR forumite

    Google likes to index just about any thread/post on here relatively quickly so anyone could've seen it in theory ...
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  17. 11-06-13 02:01 PM #17
    bobbywaves
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    Quote Originally Posted by sweep View Post
    who was the perp and how much loot did he get confiscated?
    I didn't know the perp & I'm not going to release his name, losing his balance & a top out is penalty enough. I was only told he had a balance which would be confiscated, wasn't told how much. Hopefully a substantial balance.
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  18. 11-06-13 02:05 PM #18
    bobbywaves
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    Quote Originally Posted by chachi View Post
    Unfortunately it's not necessarily an SBR forumite

    Google likes to index just about any thread/post on here relatively quickly so anyone could've seen it in theory ...
    Good point, that's a possibility.
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  19. 11-06-13 05:29 PM #19
    MoneyIsWater
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    Quote Originally Posted by bobbywaves View Post
    Honesty is best policy. I don't need to get over on Heritage, as they have treated me well.

    I agree. I was just messing around, trying to lighten the situation. Glad everything got resolved.
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  20. 11-06-13 05:35 PM #20
    bostonboss
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    well just wait for a post that says heritage stole a balance and the perp will be known lol
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  21. 11-10-13 07:15 AM #21
    dbnmln
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    Heritage for sure is top notch!
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