
Originally Posted by
Justin7
You didn't do a chargeback, but the transaction "appeared" like one. It was processed and later failed (through no fault of Hellodestiny). I wouldn't call "foul" on SIA for believing this was a chargeback, although CS could have handled it better.
The real issue: did Hellodestiny do a $50 deposit and a wager? SIA provided IP logs which suggest he did. While I have never seen SIA fabricate evidence, it can happen (Shilbet massively defrauded players by changing winning wagers to losing ones).
I wish you would let me get the logs from your ISP. If your ISP shows that your modem wasn't even on when the deposit/wager was made (while you were on vacation), this case gets very easy to decide. Without that though, the best evidence I have suggests that someone entered your apartment, made the deposit and wager.