Quote:
Originally Posted by Shipcity
Do u think u could elaborate a little bit. thx
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Here are some.
10/11/2007 11:10 PM
sportsbook.com (SBR rating D+) confiscates winnings made from correlated parlay bets dating back over one month. SBR is currently investigating complaints submitted by four players who were informed via email that thousands would be deducted from their balances because winnings derived from parlays where the legs of the parlay are "linked." Wagering on Under the total score and the Underdog spread would be an example of a correlated 2-team parlay. Some sportsbooks use their software to prohibit these types of wagers. SBR is also investigating a separate claim made by a player who states that over $80,000 was confiscated because he utlized
different sportsbook websites within the
sportsbook.com family (Jazette ltd Group) of sportsbooks. This has been allowed and often encouraged by the different brands in the past. SBR will list updates for all sportsbook.com complaints ranging from instances of incorrectly graded wagers to missing balances from sportsbook brands that defected from the sportsbook.com operation to other white label services.
11/11/2007 01:26 AM
sportsbook.com (SBR rating D-) confiscates $10,000, cites free-play bonus abuse.
Player: Hello…..I need help with a sportsbook complaint. I had around $10,000 at 6 different sportsbooks within the sportsbook.com group. They said they froze my accounts for “free bet” abuse and seized all funds…..I only made $200 - $300 off of freebets over the last two years….and they took $10,000. I can see if they wanted to take the $200-$300, but 10K? Is there anything that can be done?
sportsbook.com is claiming the use of bonuses at multiple sportsbook.com-managed books is "bonus fraud" and reason to confiscate winnings. A second player has submitted a claim to SBR for $50,000 . The player was told $50,000 would not be paid because he circumvented limits on some of his wagers by using affiliated sportsbooks to place the same bets. The same player was also debited over $30,000 when sportsbook.com scammed multiple users, stealing
parlay winnings.
Player: I have always used my own name, address, email, ************, etc. It was
plain who I was at all times. I don't see how I should be expected to keep track of which books are allowed and which aren't, especially if that information isn't expressed anywhere.
sportsbook.com and sister
Jazette books do not have rules against using multiple brands and utilizing their promotions. It is often encouraged through the sportsbook sales departments which market each website as an independent sportsbook. sportsbook.com states that it will adress these reports in detail.
11/23/2007 04:08 PM
sportsbook.com (SBR rating D-) steals $10,000 from player claiming he abused bonuses. The player took offered deposit bonuses over a three year period from three different books that are hosted and serviced under sportsbook.com. sportsbook.com classified accepting these bonuses as "bonus abuse" despite the fact that rules against accepting offers from the multiple sportsbook.com-service books do not exist and that the player followed the listed terms of service when joining. sportsbook.com confiscated the funds shortly after the player's profit grew beyond what he had received in bonuses over the life of these accounts. All bonus requirements were met and previously withdrawn. sportsbook.com terms of service do not refer to a rule allowing the book to audit account and bonus history to see if promotions were used "
in the spirit of the bonus." This has been a reoccurring complaint from sportsbook.com users over the past few months. sportsbook.com has used other illogical reasoning to take money back from winning users. SBR is currently collecting data on a player case where over $150,000 was confiscated. The timeline of player and book activity will be published early next week.
1/11/2008 08:39 PM
sportsbook.com Group steals $5,677 from player
The player held accounts at
sportsbook.com (SBR rating D-),
Sportsbooks.com (SBR rating D-),
Sportfanatik (SBR rating D-),and
PlayersOnly (SBR rating D-). He was debited for the amounts won over the life of the account totaling $5,677. sportsbook.com cites "bonus abuse" as the reason for stealing these funds. The sportsbook.com operation often labels players who have won money and utilized promotions in more than one of the many sister sportsbooks as
bonus abusers. sportsbook.com and sister
Jazette books do not have rules against using multiple brands and using their promotions. It is often encouraged through cross marketing and the sales departments which market each website as an independent sportsbook.
Player: I did everything above board and was having a good season of NFL picks and now they've stolen from me. I guess I should have known better since you had it listed as D- but they'd fixed their payout issues over the last few months and I had never had other problems with them over 5+ years of active use. However, I have no email to send you since they didn't even bother to email me.
4/5/2008 01:58 AM
New BetOnUSA (SBR rating D-) player comes forward with claim for $29,000
BetOnUSA stiffed multiple players for at least $200,000 when moving its websites from the sportsbook.com Group (Jazette Enterprises Ltd) to already slow-paying operation, Futurebet. This latest claim is for just over $29,000. BetOnUSA has told winners that these large debts belong to the sportsbook.com Group. In late 2007 BetOnUSA forced a player to settle for slightly more than half of his six-figure casino jackpot, claiming that sportsbook.com, who was providing hosting and software to BetOnUSA at the time, was responsible for those funds.
Player: In summary, when Betonusa.com went down last year, my account balance was $21,723 and the sum of 3 pending checks I did not receive amounted to $7381. Once the plug was pulled at BETONUSA I never did gain access to my account again, so the above figure represents my best estimate of the balance based on a diary of my wagering activities. The figure for the 3 checks is accurate and I will be more than willing to provide withdrawal receipts if requested. When the site came back up, I could not log into my acount and my balance disappeared.
10/25/2008 08:11 PM
Sports.com (SBR rating D-) cancels player's winning wager
Sports.com canceled a bet on the 2nd quarter of Thursday's Auburn versus West Virginia game when the quarter was near completion.
Player:
This bet was clearly on the 2Q and action was taken on it during the commercial between the 1st and 2nd Qtr and the line moved the whole time. Then during the 2Q, after it was obviously going to be a winner, it was cancelled---unacceptable.
Sports.com customer service initial response to the player was that the offering was not labeled correctly for a 2nd quarter wager and all bets placed on it were canceled. The player feels as though the sportsbook created a situation where it could not lose since it had the ability to cite the error if the outcome was not to its liking.
Sports.com is operated by
sportsbook.com (SBR rating D-) which has canceled winning wagers in the past due to clerical errors. SBR intends to speak with management about this latest issue.
11/8/2008 11:20 PM
MySportsbook (SBR rating D-) cancels live in-game NBA wagers after game ends
On November 6th, at the start of the 4th quarter of the NBA Warriors-Nuggets game, a player placed an "in-running" bet risking $1000 to win $833. The winning bet was canceled after the event. MySportsbook first claimed it was a past-posted play, but later blamed the cancellation on offering erroneous betting odds. The sportsbook refused to pay the player, reprice the bet at what it deemed to be a fair market payout, and has not shown why it considers the betting offer to be in error. Mysportsbook.com is operated and hosted by parent sportsbook,
sportsbook.com (SBR rating D-).
12/27/2008 10:19 AM
sportsbook.com (SBR rating D-) to no-action if-win wagers on same game
A player complained that his $28,000 account was frozen after a payout request. sportsbook.com was reviewing his wager history. The player explained that he made numerous if-win wagers on the same game giving him an unfair advantage. He and sportsbook.com have agreed the best solution was to cancel all wagers made in that manner. sportsbook.com states that all players who made if-win bets on the same game will have their wagers canceled and that balances will be adjusted this weekend. Players who made losing same-game if-win wagers should verify that they received a credit adjustment for those losses.
I noticed it looks like Sportsbook.com is not very well liked here
