[Padael]

at 6pm, I receivd the following email:
===========================
Dear Customer

It has been determined by Sports Interaction management that your earnings with us have now exceeded the allowable income on an account, as per the Terms and Conditions. As a result, we regret to inform you that we have closed your Sports Interaction account (User Name: xxxxxx ). All standing bets and balances will be honored and paid out upon completion.

bla bla bla...

at 9pm, I receivd the following email:
===========================
Dear Customer,

Thank you for being a member of Sports Interaction.

After an investigation into your account activity, we have determined that you have violated our website Terms & Conditions on one or more of your play accounts.

Although we have closed your account(s) and voided your winnings in accordance with our Terms & Conditions, we have refunded your initial deposit to the CC or online wallet that you used to make the purchase.

We consider this matter to be closed.

Bla bla bla....

[Justin7]

Padael,

Did you have more than 1 account? Fill out a complaint.

[Padael]

so what are they saying:

email 1. - You won too much with us we are not happy with you as a customer go home.

email 2. - You are not getting you winnings anyways... but we will be nice to you we give you your depsits back

This is site can never lose ... most clients lose anyways but if you win they confiscate you winning ... guranteed success.

What has this place come to 'Wild West' total lawlessness?

[Padael]

I spoke to them on the chatline and they are not even prepared to tell me what I have done wrong... as this will compromize their security position... they said that I m linked to some fraudulant account activity but not prepared to provide details.... .

I d love to know what they are talking about... these guys are illusinating

[AimingHigh]

Padael, if you know that you've done nothing wrong, fill out the complaint form (link in my signature), providing as much detail as you can re. the history of your account, the circumstances surrounding the account closure, etc. You should also forward the e-mails along with your complaint.

Good luck!

[durito]

go to pinnacle or greek dude

they don't give away money like sia does

to the op,

if you aren't committing fraud, justin can get you paid i'm sure

[Padael]

I m busy wording a complaint as we speak - thanks guys

[Thremp]

they don't give away money like sia does

to the op,

if you aren't committing fraud, justin can get you paid i'm sure

I'd like to take the under.

[Padael]

Complaint form submitted

[miektheman]

whats Fubo.com??

[mbynwa]

miektheman, fubo is another site owned by SIA. http://www.sportsbookreview.com/sbr/fubo/

[yobinad]

wowww... I have an account at Fubo, and i'm preparin to ask for a withdrawal, i'm afraid they do the same with me...
This kind of robberys have to stop!

[HeeeHAWWWW]

they don't give away money like sia does

That's cos they pay, so can't afford to......

[Padael]

They sound very dodgy ... they came highly recommeded to me as book who is easy to beat which is true ... but I d stay away ... if you cannot get your winnings whats the point?

[magnavox]

Did you have an account with SIA in the past and then signed up with Fubo?

[Padael]

My first and only account

[20Four7]

do they consider it fraud if you have an accout at Fubo and at SIA?

Myself and BBD investigated this a few years ago. BBD was told it was not against the rules since Fubo had nothing to do with SIA (which is BS). Fubo will NOT allow me to sign up with them as I have been banned from SIA. I did get paid out in full from SIA.

[316316]

My first and only account

Then what is their trems and condition that you had viloated just you exceeded the allowable income on an account???

[Padael]

This is communism in its purity - i.e. "Whats mine is mine and whats yours is also mine" ... i.e. sharing is caring

[Padael]

There are Plenty of good sites - 5Dimes, The Greek, Heritagesprots ... good rating and safe... they will never come up with this kind of nonsense

[Justin7]

do they consider it fraud if you have an accout at Fubo and at SIA?

Do the rules address it? If not, it's no foul (IMO).

[Justin7]

Padael,

Give us a couple days on this. I have had a lot of success working with the new SIA management. If you only had one account, and are not part of a fraud ring, you'll get paid.

During some of my fraud investigations, I had the need to review some of their past and current lines. I forgot how ridiculously soft they are. I'd have no trouble playing there myself until shown the door. I might even do it, despite their relatively low limits.

[mminkovski]

it's not the first time we haer such stories about sportsinteraction

[20Four7]

Do the rules address it? If not, it's no foul (IMO).

When I tried to sign up using the e mail I had for SIA, they tell me I have an account and cannot have another one. I haven't tried to sign up using another e mail because I think it leaves me open to them coming back on me.

[nikosgr]

Having an account at SIA and Fubo at the same time, is not a crime IMO. A player doesnt have to know that these 2 or more bookmakers are under the same roof.
Padael must be paid.

[Padael]

Padael,

Give us a couple days on this. I have had a lot of success working with the new SIA management. If you only had one account, and are not part of a fraud ring, you'll get paid.

During some of my fraud investigations, I had the need to review some of their past and current lines. I forgot how ridiculously soft they are. I'd have no trouble playing there myself until shown the door. I might even do it, despite their relatively low limits.

No problem Justin, take your time ... I am happy to wait patiently for that kind of money.

[hook]

I have had a similar recent bad experience with SportsInteraction.

I opened an online account with SportInteraction on March 20, 2009. I have wagered there over the past 7 months and have managed to show winnings of approx. £6700 / USD10887
On October 13 access to my account was blocked. I contacted customer service and was informed:

Dear xxxxxxxxxx,

Thank you for being a member of Sports Interaction.

We inform you that we have closed your Sports Interaction account as part of a security investigation. Your deposits have been refunded to your Moneybookers account and your winnings confiscated.

Your account has been closed due to fraud and linked to another account which we believe are being used by people other than yourself.

We have run IP checks that prove more than one player has been accessing your account. Also multiple IP addresses used on your account are already linked to fraud as is the entire IP range.

If you have questions regarding this decision, please do not hesitate to contact us.

Best regards,
Monica
Sports Interaction Security Department
security@sportsinteraction.com

My reply was:

Monica,

With reference to your mail below. If somebody else has been accessing my account without my knowledge then I agree that security has been breached and that the account should be closed.

I only have and operate one SportsInteraction account with username: xxxxxxxxxxx.

I have in no way attempted to defraud SportsInteraction. I believe that other users of my ISP may be members of SportsInteraction and that this may explain this alleged fraud.

I request that you do close my account, cancel my outstanding wager on the Colts and honour my current balance by return to Moneybookers.

xxxxxxxxxxx

I have subsequently received my deposits back to Moneybookers, but my winnings of £6700 / USD10887 have been stolen.

My emails to SportsInteraction are being ignored. I can not believe that they can be allowed to get away with this.

Do you think that SportsBookReview can help?

[Willie Bee]

Do you think that SportsBookReview can help?

Possibly, and the best place to start would be to file a complaint through SBR at the following link: http://www.sportsbookreview.com/Spor...Complaint.aspx

Best of luck.

[nikosgr]

''We have run IP checks that prove more than one player has been accessing your account. Also multiple IP addresses used on your account are already linked to fraud as is the entire IP range.''

So that means that you have to use your account ONLY from 1 pc?
This is stupid. That means that they will confiscate winnings of 90% of their clients.

[HeeeHAWWWW]

''We have run IP checks that prove more than one player has been accessing your account. Also multiple IP addresses used on your account are already linked to fraud as is the entire IP range.''

Dunno how it is in other countries, but in the UK major ISPS can have several million clients. Would be almost impossible to not to be in the same IP range as dozens (hundreds?) of other users.

Of course, the real fraudsters would never get caught this way, so seems like a lame excuse.

So that means that you have to use your account ONLY from 1 pc?
This is stupid. That means that they will confiscate winnings of 90% of their clients.

Just the long-term winners, I suspect.

[Stumpage]

The infamous IP justification raises its ugly head once more. I've gone through this before, not with SIA but with another book that was apparently unaware that humans, through evolution and invention, have developed the capability to travel. Thankfully it was SBR to the rescue with that incident.

Interesting to see how this one plays out.....

[Padael]

Dunno how it is in other countries, but in the UK major ISPS can have several million clients. Would be almost impossible to not to be in the same IP range as dozens (hundreds?) of other users.

Of course, the real fraudsters would never get caught this way, so seems like a lame excuse.




Just the long-term winners, I suspect.

I have no doubt that they will not refund losses of losing clients who violate their T&C