Poster's Sportsbook Poll: OctoberView Poll Results
1. 5Dimes 450 total points 5Dimes Review
2. Pinnacle 408 total points Pinnacle Review
3. Heritage 227 total points Heritage Review
4. Bookmaker 138 total points Bookmaker Review
5. BetIslands 129 total points BetIslands Review
SBR Top-Rated Sportsbooks Recommended List
1. Pinnacle Sports SBR Rating A+ Pinnacle Sports Review
2. 5Dimes SBR Rating A+ 5Dimes Review
3. BookMaker SBR Rating A+ BookMaker Review
4. Legends SBR Rating A+ Legends Review
5. Bodog SBR Rating A Bodog Review
 
 
View New Posts
 
LinkBack Thread Tools
Old 10-18-09, 03:27 AM   #1
mminkovski
it's hard to be a Vikings fan now
 
mminkovski's Avatar
SBR PRO
Joined: 06-22-07
Posts: 913
 
Message Me
Default Betoto/Bwin complaint

I would like to share my current experience with BetOTo. Here is the case:
I have placed a bet on Finland Mestis Liga Hockey. The game was played on 10th Oct 2009 - TuTo - D Team and I have backed the home team at 4.65. The average market odds for home team were around 4.00-4.20 so I took the 4.65 at betoto. They accepted the bet and confirmed it was placed.
The game finished with Tuto winning 7:4 and I expected a winner. However, they voided the bet 20 mins after end of the game and returned my original stake. The explanation was trivial - technical error on publishing the odds.
It's the first time I got my winner voided AFTER the game finished. They could have done this before start of the game and I wouldn't argue then, but now they are simply robbing me.

I have submitted an official complaint with SBR but noone responded so far
Give Points Quick reply to this message
Old 10-18-09, 09:24 PM   #2
Padael
 
Padael's Avatar
Joined: 10-16-09
Posts: 35
 
Message Me
Default

Bwin do void bets without hesitation if the odds are out... even after a match - sometimes even if the odds are slightly out ... if you have some odds comparison screen shot showing that their odds where in line with the market I d try and disput this with them but you need to have hard evidence... in any case I d say that your chances of recovery are slim.
Give Points Quick reply to this message
Old 10-19-09, 12:20 AM   #3
mminkovski
it's hard to be a Vikings fan now
 
mminkovski's Avatar
SBR PRO
Joined: 06-22-07
Posts: 913
 
Message Me
Default

I know chances are low but I just want to warn other people about it. Anyway, I will try to find some odds before the game and check them out.
Give Points Quick reply to this message
Old 10-19-09, 03:45 AM   #4
varin18
 
varin18's Avatar
Joined: 09-21-09
Posts: 171
 
Message Me
Default

They can do this according to their rules. Still, this is not fair to void a bet after it ended
Give Points Quick reply to this message
 

Thread Tools



All times are GMT -5. The time now is 06:42 PM.


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41