Just called
JustBet, and apparently you have to verify your password to speak to someone. This means that when you call and give your account number to the representative, he now has your password in front of him to verify. Not only is this a huge breach of security, but its pretty despicable. When I told the CS rep that I wanted to speak to a supervisor about the issue, he told me that there was only one person, Butch, who could help me, but he rarely uses the phone, but he would see if Butch would talk to me. The CS rep comes back on the phone and tells me that Butch is on the phone and will be for a while, so I can't talk to him and the only thing I can do is to call back later. I just thought it was hilarious that they call themselves a reputable book, yet only have ONE person above Customer Service reps and this guy rarely talks on the phone, however, I couldn't speak to him because he was going to be on the phone for a while.
I plan on taking all my money out of this crooked book ASAP.