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Old 09-28-09, 11:43 AM   #1
vega007
 
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Default Pinnacle withdrawal problems

I tried to withdraw funds from my Pinnacle account this morning and I received this email:

Quote:
Dear Pinnacle Sports Client,
Your withdrawal request was declined. The reason we declined your withdrawal is you made a deposit and are now requesting a withdrawal without a minimum amount in wagers.
What is their minimum amount in wagers rule all about? I can't find anything on their website about this. I have not used my free withdrawal for this month yet. Please advise, thanks.
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Old 09-28-09, 11:49 AM   #2
thespeculator
 
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ask them a simple question and you will get legal document size response, eventually you will get the answer
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Old 09-28-09, 11:50 AM   #3
vega007
 
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Thanks, I did email them, waiting for a response.
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Old 09-28-09, 01:05 PM   #4
Raven66
 
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I haven't withdrew yet with Pinnacle.....

Let me know how it goes......
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Old 09-28-09, 01:08 PM   #5
sinkhole
 
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u have to wager what u deposited
depsit $1000 and wager $1000
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Old 09-28-09, 01:14 PM   #6
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Quote:
Originally Posted by sinkhole View Post
u have to wager what u deposited
depsit $1000 and wager $1000

So just say you deposit $20.....you place a bet for $5, you make $500, you want to cash out $400, you can't?
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Old 09-28-09, 02:41 PM   #7
vega007
 
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Dear Sir,

We do not have a set amount that must be wagered.
Each case is reviewed individually for a variety of factors. We believe this is a fairer method then setting a certain percent of the deposit. The reason for this is that a percent of a deposit of $200 for a client who wagers $5 is very different from a deposit of $5,000 for a client who wagers $500 per wager.
Kind regards,
Customer Service Department
Pinnacle Sports
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Old 09-28-09, 03:12 PM   #8
sinkhole
 
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Quote:
Originally Posted by Raven66 View Post
So just say you deposit $20.....you place a bet for $5, you make $500, you want to cash out $400, you can't?
no u have to bet $15 more before u can take out any money
I had $2000 that I had bet trough in my account and deposited $1000 and didnt make a bet and about an hour late I tried to withdraw $300 and they said I had to bet $1000 before.
But they are the best bookie
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Old 09-28-09, 03:45 PM   #9
Chuck Sims
 
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sinkhole, are you saying Pinnacle feezes all money for withdraw if you make a deposit? I would think only the last deposit would be held, not your entire account balance.
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Old 09-28-09, 05:36 PM   #10
sinkhole
 
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that is what I thought also
I don't remember exactly how much money I had in my account but lets say it was $1500 that I had wagered trough many times and then I made a deposit of $1000 and don't make any bets and 60minutes later I wanted to withdraw $300 beacuse I had no money in my moneybookers account and pinnacle pays out fast but they said I had to wager $1000 before I could take out anything or I had to pay fees
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