Hello, i have opened an account with mooregames 9 days back, i have made a deposit of 200 euros and received a bonus of 200 into my account. i had 10 days to clear this bonus and 6000 euros in bets in order to clear this bonus. Well the problem when i have asked them how much do i need to bet, they said 1600, and today they said to me that i have placed more than 100 euros/bet and according to their rule nr 8 Only bets up to 100 Euro will count for releasing the bonus. Bets over 100 Euro will not be taken into consideration and all generated winnings will be forfeited with no exception.
This rule was added after i have joined their website, they lied to me telling me that this rule was like this for the last 2-3 months and they did not change it over night.
Well google saves the pages of the websites and i had a look at this and on the 27 of october it was the same, no bets over 100 euros will forfeit the winnings from any bet.
They have stolen more than 2.000 euros from my account without any shame, telling me the rules were like this and their software was done not to accept bets more than 100 euros/event. I have gave them screen shots from another players that were so kind to help me in this situation but they denied any serious explanation to me and they stole my money
Please stay away and report them to sbr , they should not exist as a bookmaker
Anybody is free to post their bad experiences with mooregames , maybe we can do something against them