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Old 07-04-09, 07:09 AM   #1
hristo1971
 
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Default My experience with Betafterbet

Hi,
I am very new on this forum. While becoming familiar with it I want to share with you my experience with Betafterbet, maybe someone could give me some useful feedback.
I registered with them 1 month back, made a 100GBP deposit, received a 100GBP bonus, then I started to bet and gamble in the casino, after 1 week or so I requested a payment and then the nightmare started. Initially they replied to my emails saying that I will get the money shortly, then after 1 week nothing happened and they started to reply my emails with big delay (3-4 days) or not to reply at all. They said they can't send the money back on my card but will use a bank transfer instead, I provided them the account number, but have not got any money so far and it is more that 1 week since they made the last promise. In the meantime they stoped replying to any of my emails. I am really scared, because I am supposed to receive 900GBP (that are shown as a closed transaction in my account's history) and still have 1500GBP in my account that I am afraid they will never pay. I don't know if I could trust them, I tried to contact them via telephnoe but the number displayed on the website is not real (123456789) and also they didn't give me a valid number, also they didn't contact me to the number I gave them.

If anybody has any experience with them please give me some feed-back and advise.

Thanks,
Daniel H
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Old 07-04-09, 11:59 AM   #2
LGBoots
 
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Well it looks if some people are getting paid so there is hope for you yet

http://forums.moneysavingexpert.com/...655631&page=39
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Old 07-06-09, 12:14 PM   #3
Trobok
 
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Hi, i have an account in Betafterbet, and i have made a recent withdraw (700€), and have no problems, but it takes more than the 3-4 days, it was payed in 5. The support at live chat is good.
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Old 07-06-09, 02:59 PM   #4
hristo1971
 
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Thanks guys,

I have some hopes now, apparently people are getting paid...
Alejandro from marketing department promised me I will get my money soon (to be honest this is what I've heard every 3 days in the last month) so I dared to request a second payment.

Will keep reporting here if anything happens.

dh
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Old 07-07-09, 02:55 PM   #5
hristo1971
 
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Default BETAFTERBET is OK

I wanted to let you know that I ve got the money today. With appologies and detailed explanations from them. So afterall I guess it is my duty to let people know on this forum that they are OK. If you ever experience any kinda problems contact Alejandro @ marketing@betafterbet.com or Maria Jordan @ support@betafterbet.com they will help you.

DH
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Old 07-07-09, 10:01 PM   #6
arnie_marta
 
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Betafterbet is a sportsbook that I specially like...


The odds are not so good, but some times, that is what makes them stand and become solid for the future.


They seem to pay everyone, and the bonus is good for the moment.


Betafterbet
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Old 08-05-09, 02:40 AM   #7
Iwus1103
 
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I have been waiting since 20th of July for my money /731euros/. I am always getting the same responses - you will get your money shortly.
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Old 08-05-09, 04:00 AM   #8
kkkane
 
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I everyone,
I have the same problem"...you will receive your money shortly..", waiting 9 days for the payment.
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Old 08-05-09, 05:10 AM   #9
Chopsticks
 
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If you google them then you will find a lot of results for bonus forums (in different languages). It seems they have been hit hard by bonus chasers, and they are usually quick to withdraw as soon as they complete the requirements. When there are so many of them it will cause payout time to increase.
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Old 08-05-09, 09:05 AM   #10
Iwus1103
 
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I just got the moneyyyyy. :-DDD
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Old 08-16-09, 05:08 PM   #11
virtozo
 
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also waiting for almost 2 weeks and no payment yet...
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Old 08-16-09, 07:18 PM   #12
iles26
 
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Hi,
Yesterday I requested to withdraw my money on Betafterbet, but they requested for me so as to sent him my documentation of identity. So I sent my ID card and they still requested another documents (bill for gas, electric etc...). Ok I sent him my bill of telephone. Then they wrote me: bill of telephone they don´t akcept to proof validity my adress. So I don´t know what can I do??
Have anybody the same experience? Sent anybody yours identity documentation to Betafterbet?
Thank you all for help
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Old 08-17-09, 01:27 AM   #13
Iwus1103
 
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Quote:
Originally Posted by iles26 View Post
Hi,
Yesterday I requested to withdraw my money on Betafterbet, but they requested for me so as to sent him my documentation of identity. So I sent my ID card and they still requested another documents (bill for gas, electric etc...). Ok I sent him my bill of telephone. Then they wrote me: bill of telephone they don´t akcept to proof validity my adress. So I don´t know what can I do??
Have anybody the same experience? Sent anybody yours identity documentation to Betafterbet?
Thank you all for help

I just send them the copy of a paper document, that came with an item I bought in one company on the internet. If you will not have a better idea, then you can also buy something on the internet
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Old 08-19-09, 02:00 PM   #14
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you can send them a card/bank statement.
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Old 08-30-09, 05:15 PM   #15
marge12
 
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So do they actually pay somebody now, or not? Have they paid after 20 of august?

I have a withdrawal, unprocessed, 900GBP from 5 august. 25 days - no sign of money... Had problem with bwin, now this...

I know some people, who received withdrawals requested on 01-03 of august, end of july. And they received money on 10-13 august. Sums 0.8-1.2k pounds.

I sent message to LGA twice - no movements. LGA has not replied.

Messages from them -
"We are deeply sorry for any inconvenience caused. Please do rest assured that your withdrawal is being processed. There is a delay with all payments due to the high number of withdrawals that the finance department are processing manually at the moment, however they are working as fast as they can to make sure that all transactions are processed as soon as possible. Please do rest assured that you should receive the money shortly. We apologise for any inconvenience caused to you by this matter."


"

We apologise for any inconvenience caused by the delay of your payout, which is still pending to be processed. Unfortunately, we have not been provided with any further information by the department in charge of processing payouts. If you wish to take the matter further it is entirely up to you, however please do rest assured that you should receive your funds as soon as the transaction is processed. Once again we apologise for any inconvenience caused."


"

We have checked on your withdrawal and it is in order, pending to be processed. Please do rest assured that there is no issue with your payout in particular, it has not in any way been singled out or deliberately delayed. It has been affected, together with quite a few other withdrawals, by the general delay with payouts and the backlog created by the manual processing of withdrawals. Unfortunately, we have not been provided with any further information by the department in charge of processing payouts or with an approximate timeframe/date when you should receive the funds. We understand that this delay may have caused an inconvenience, however we would once again like to assure you that your money is safe and the payout would be processed as soon as possible. We apologise for any inconvenience caused and thank you for your patience with this matter."
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Old 08-30-09, 05:49 PM   #16
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i also wait, over 2 weeks now but read on another forum that people wait about 1 month for withdrawal and finally paid out.
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Old 08-30-09, 06:13 PM   #17
iles26
 
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I also wait on my money. 15 days via moneybookers, and I still don´t receive my money. It is unbelievable. Never more bet on this sportbook!!
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Old 08-30-09, 07:31 PM   #18
mirindo
 
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Default withdrawal problem

I made withdrawal via moneybookers for about 700 GBP. That was 4 august. I don't receive it.

I received emails, about my withdrawal etc. "we make it as soon as posssible" or "we have a problem".

For last email I doesn't have an answer (friday).

:/
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Old 09-01-09, 09:58 AM   #19
tatqn4eto
 
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I requested a withdrawal from betafterbet 30 days ago,still waiting ... (600 GBP)
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Old 09-01-09, 04:12 PM   #20
marge12
 
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Seems they are a no-pay bookie from the end of august... Isnt it?
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Old 09-01-09, 07:08 PM   #21
CollegePro
 
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I don't understand why someone will put money in the book where they have fake number listed on their website
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Old 09-01-09, 09:32 PM   #22
UV82
 
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I cannot understand these bookies:

1. If they are going to pay at the end, why not pay fast? ... why upset clients? ... create good reputation!
2. If you are not going to pay then it is irrelevant.
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Old 09-04-09, 11:05 AM   #23
Trobok
 
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i'm wating for 1500€ since 10 August and they always say the same, they don't tell date to pay.
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Old 09-04-09, 11:16 AM   #24
Trobok
 
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i'd like to have opinions to know what's the best procedure in this situation. Thanks a lot.
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Old 09-05-09, 05:40 PM   #25
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I'm also waiting for a payment from 5-aug-2009, no money so far, just the same emails as above, to rest assured that my withdrawal will be processed...hope this year.

Did anybody receive any payment in september?
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Old 09-06-09, 02:03 PM   #26
tatqn4eto
 
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Did anybody send a complaint to SBR about this withdrawal problems with betafterbet? I didn't,I'm just waiting.
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Old 09-06-09, 02:45 PM   #27
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Quote:
Originally Posted by tatqn4eto View Post
Did anybody send a complaint to SBR about this withdrawal problems with betafterbet? I didn't,I'm just waiting.
Dont just wait send every day mails with your case and problem!
They looks and want to be fair -but will see how will reflect higher cashout requests to their financial stability
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