Opinions on the recent Sportsbook.com theft.
10/19/2007 01:23 PM
Sportsbetting.com (SBR rating D+) joins BetUSA (SBR rating C-) in stating that it will not confiscate winnings from correlated parlays, which was the original action taken by service provider, Sportsbook.com's (SBR rating D+) operation management. Any players that have found their SportsBetting.com account to be debited should contact SBR or Sportsbetting.com.
BetUSA has added the following rule to address the lack of software control over correlated parlays. Other Sportsbook.com sister sites are encouraged to add similar language and warn players via email that this new stipulation exists.
correlated parlay betting: The results of certain events can be considered to be correlated. For example, in college football betting on a heavy underdog (eg 35 point underdog) and the under in the game is statistically correlated. If players consistently bet correlated parlays then management reserves the right to regrade wagers. Wagers will be split so that half the stake will go on the pointspread and half on the under in the game. This rule applies from 19 October 2007. This will only apply to those regularly staking $50 or more on parlays and is intended only to limit professional bettors who consistently bet correlated parlays.
SBR Rules Monitor: BetUSA
SBR continues to discuss this matter with Sportsbook.com management with little progress. Sportsbook.com has agreed to credit players for losing correlated parlays since September 1st. This is of little consolation for most victims because only winning account holders were robbed during a time period when Sportsbook.com noticed players beating the book for large sums. Players do not have the option to recover losses from periods prior when they may have sustained a losing run. The offer by Sportsbook.com, although possibly reducing the amount stolen, further illustrates why the actions are unjust.
10/16/2007 02:32 PM
BetUSA (SBR rating D+), a Sportsbook.com serviced book, agrees to pay on all voided same-game (correlated parlay) winning parlays. BetUSA ownership has often reversed unfair decisions by its service provider on issues ranging from incorrect bet grading to bonus and wagering disputes. Players whose BetUSA balances were debited should contact SBR or BetUSA ownership by email. SBR is still communicating with Sportsbook.com regarding the decision to confiscate these winnings across all of the sites under its management.
10/11/2007 11:10 PM
Sportsbook.com (SBR rating D+) confiscates winnings made from correlated parlay bets dating back over one month. SBR is currently investigating complaints submitted by four players who were informed via email that thousands would be deducted from their balances because winnings derived from parlays where the legs of the parlay are "linked." Wagering on Under the total score and the Underdog spread would be an example of a correlated 2-team parlay. Some sportsbooks use their software to prohibit these types of wagers. SBR is also investigating a separate claim made by a player who states that over $80,000 was confiscated because he utlized different sportsbook websites within the Sportsbook.com family (Jazette ltd Group) of sportsbooks. This has been allowed and often encouraged by the different brands in the past. SBR will list updates for all Sportsbook.com complaints ranging from instances of incorrectly graded wagers to missing balances from sportsbook brands that defected from the Sportsbook.com operation to other white label services.
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4/2/2008 09:56 PM
Hollywood Sportsbook (SBR rating D-) cancels player's $2000 winning wager
A Hollywood player accidently placed a wager on the wrong team. He asked customer service if he could cancel the wager, was told that it was not possible, and was advised to wager on the other side of the match to eliminate the risk and "only lose the juice." The player waited until minutes before the game's start time and made a would-be losing wager on the other team. Hollywood canceled the winning wager during the game. Despite wagering logs showing the book did unjustly cancel the bet after start time it denied the player's request to review the phone logs confirming the bet would stand. Hollywood initially told the player it would investigate the matter in February but is no longer responding. SBR has added the claim to the list of pending issues filed by the sportsbook.com Group's players. Hollywood was acquired by sportsbook.com in May of 2006.
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There are hundreds more of these.
use my wallet and sportsbook.com
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