[gryzonko]

I have recently received an offer from Oddscompany sportbook to reload the bonus. The details of the offer are on the attached screenshot below.



After the deposit, the bonus was added to my account. On June 1st I was informed that due to not performing the bonus rollover in the required period of time the bonus will be removed from my account. I accept that, however I don't understand why at the same time the processing fees in the amount of the bonus were charged to my account and all the bets I have placed in the meantime were cancelled.



The support person during a livechat session informed me that the conditions of the accepted by me bonus allow them to do it. Unfortunately the reload bonus T&C are no-where to be found on the boomaker’s website (there is only the new customer's bonus T&C available). I was then told by the support that reload bonus T&C is not available and I can contact with email support ( unfortunately email support didnt respond). The new customer bonus T&C states that in case of severe account misuse such as an ownership of multiple accounts, providing fictional personal data, etc the account will be charged with processing fees in the amount of the bonus. In addition all the bets placed in the meantime will be cancelled. There is, however no information there, that not meeting the bonus rollover requirement will cause the above consequences. Please look at this point.

Bonus credits are limited to one betting account per customer, family, household and IP-address. Gambling cartels, gambling communities or single gamblers will immediately be excluded from the bonus offer from Oddscompany Sportwetten GmbH, if they are suspected to offend against the bonus conditions for their personal profit, enrichment, etc., such as opening several betting accounts (fictitious accounts). In such case all bonus credits on the betting account will be cancelled, winnings become invalid and fees will be charged of the amount, which is equal with the bonus amount of the bonus offer.

all new customers bonus t&c


One should assume that most if not all of the reload bonus T&C and new customer bonus T&C will be identical. The differences could be such as the amount of the bonus, the timeframe for bonus rollover, etc.

At this point I am convinced that I became a victim of plain cheating. The support inability to provide reload bonus T&C link strengthens that believe.
Beware oddscompany are just a scam!

[CrazyLou]

This is foul. It would be different if it were a free-bet promotion with no deposit required and assuming you had 0 balance otherwise.

If a player does not reach his rollover in 30 days, the sportsbook should deduct the bonus and prorate the remainder of the winnings from player's own risked funds to the bonus itself.

Being an unrated Austrian company, (notorious for unethical practices), I'm not optimistic they will change their position here but I would suggest submitting a complaint form so that we can make every effort possible on your behalf.

[gryzonko]

Originally Posted by CrazyLou

Being an unrated Austrian company, (notorious for unethical practices), I'm not optimistic they will change their position here but I would suggest submitting a complaint form so that we can make every effort possible on your behalf.

I have sent a complaint form last week. Unfortunately without reply.
Have you received my compaints, or send you again?

[Krzysiekz87]

I have a problem with www.oddscompany.com , they confiscated me 100 Euro. The reason was having 4 accounts, with "the same adress, name, post-code". But i had only one account, i even sent them documents to check again, but they're not answering. I wrote a complaint in SBR but there was no answer also. If somebody can help with this case please send me a message gonzoz@op.pl

Anyway, my advice is not to play in this sportbook, they are a scam!

[nenad]

thanks for warning i was thinking of deposite there these days but now i sure not

[iceminers26]

good luck gry and krz, hope things work out

thanks for the heads up as well