I have recently received an offer from Oddscompany sportbook to reload the bonus. The details of the offer are on the attached screenshot below.
After the deposit, the bonus was added to my account. On June 1st I was informed that due to not performing the bonus rollover in the required period of time the bonus will be removed from my account. I accept that, however I don't understand why at the same time the processing fees in the amount of the bonus were charged to my account and all the bets I have placed in the meantime were cancelled.
The support person during a livechat session informed me that the conditions of the accepted by me bonus allow them to do it. Unfortunately the reload bonus T&C are no-where to be found on the boomaker’s website (there is only the new customer's bonus T&C available). I was then told by the support that reload bonus T&C is not available and I can contact with email support ( unfortunately email support didnt respond). The new customer bonus T&C states that in case of severe account misuse such as an ownership of multiple accounts, providing fictional personal data, etc the account will be charged with processing fees in the amount of the bonus. In addition all the bets placed in the meantime will be cancelled. There is, however no information there, that not meeting the bonus rollover requirement will cause the above consequences. Please look at this point.
all new customers bonus t&cBonus credits are limited to one betting account per customer, family, household and IP-address. Gambling cartels, gambling communities or single gamblers will immediately be excluded from the bonus offer from Oddscompany Sportwetten GmbH, if they are suspected to offend against the bonus conditions for their personal profit, enrichment, etc., such as opening several betting accounts (fictitious accounts). In such case all bonus credits on the betting account will be cancelled, winnings become invalid and fees will be charged of the amount, which is equal with the bonus amount of the bonus offer.
One should assume that most if not all of the reload bonus T&C and new customer bonus T&C will be identical. The differences could be such as the amount of the bonus, the timeframe for bonus rollover, etc.
At this point I am convinced that I became a victim of plain cheating. The support inability to provide reload bonus T&C link strengthens that believe.
Beware oddscompany are just a scam!