In that case I have been a bit unfair to them... They took my chatting priviledges so that was my only means to communictae with them.. So my OCD forced me to raise about 12-15 tickets.. It is strange the tickets work for a while and then becomes invalid if it is technical fault shouldnt that be straight up?
I really dont know. They seem to be valid for a few days then go invalid. I have gone and sent them messages to their email address instead of raising a ticket.