[squallsquall]

I recently bet about $1k on a 2.70 odds at Sportingbet, hitting the limit (this was my first bet on the site) and causing them to lower the odds the same day.

I subsequently deposited $1k more to play on a similar market, only to see that my limit now was about $20 (granted, this was at odds 13, but still). Having no other relevant play, I wanted to withdraw my deposit. Live chat informs me that I have to turnover 70% of my deposit first (there is apparently no option of paying a fee either). I ask them to link me to the conditions where the mandatory turnover is mentioned, but they fail to do so (I still cannot find it mentioned anywhere). I write a complaint that they promise to forward to management, but almost a week later: still no reply.

Time to go to SBR/IBAS?

[headgames]

I recently bet about $1k on a 2.70 odds at Sportingbet, hitting the limit (this was my first bet on the site) and causing them to lower the odds the same day.

I subsequently deposited $1 more to play on a similar market, only to see that my limit now was about $20 (granted, this was at odds 13, but still). Having no other relevant play, I wanted to withdraw my deposit. Live chat informs me that I have to turnover 70% of my deposit first (there is apparently no option of paying a fee either). I ask them to link me to the conditions where the mandatory turnover is mentioned, but they fail to do so (I still cannot find it mentioned anywhere). I write a complaint that they promise to forward to management, but almost a week later: still no reply.

Time to go to SBR/IBAS?

You mean you deposited a further $1k, surely not $1! I roll all deposits anywhere once as most books absorb your banking fees and otherwise you could end up not playing there and only depositing and withdrawing for less than honourable reasons. As for any written rule, I've no idea so don't know what you can do but I think it's fair to appreciate that you can't deposit large sums, not bet them and then withdraw them although in your case at $20 wager sit's going to take quite some time! They're not reallty the kind of book that will accept $1k wagers time and again though so maybe something to think about in future with the kind of book you're trying to make large bets with. You may however be less limited on other markets but if you don't want to bet on those *shrug*

[squallsquall]

You mean you deposited a further $1k, surely not $1! I roll all deposits anywhere once as most books absorb your banking fees and otherwise you could end up not playing there and only depositing and withdrawing for less than honourable reasons. As for any written rule, I've no idea so don't know what you can do but I think it's fair to appreciate that you can't deposit large sums, not bet them and then withdraw them?

Lol, yeah slight typo there

I fully understand that they have transaction fees to cover, but:

1. Any turnover conditions should be clearly stated on the site.
2. An alternative fee must be offered. They cannot simply refuse payment, right?
3. If they don't want me to deposit more cash than I'm allowed to wager, PLEASE state my limits BEFORE i actually try to place the bet... it really can't be that hard.

[mbynwa]

squallsquall....

If you are getting stuck with Sportingbet, try these people. http://www.gamblingcontrol.org/index.php. Don't bother with IBAS, Alderney are the ones Sportingbet are scared of.

Might be worth having a chat with Sporting Bet asking them kindly to reconsider the limits, if they don't then say you will be complaining to Alderney.

[Bill Dozer]

Squall,

Shoot us the complaint email. It can't hurt you to try to shake your money loose. A few $20 wagers in the acct. history could help illustrate the problem.

[LGBoots]

im limited to a max of about £1.75p on horse racing with SB

[squallsquall]

I recieved an e-mail yesterday saying they'd "make an exception" for me, and let me withdraw. So I'll wait with any official complaint to third party, and see if they actually process my request.