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  1. #1

    Default Betclick warning! they refuse to give the promised bonus

    Hy all!

    I dont know if this is the right way to post this, but I dont know where should i write this.
    I came through a odds comparing site to a bookie named betclic. They advertised on a banner, that for new costumers the first bet is risk free up to 10 euros (if u lose your 1 bet up to 10 euro, they will give you the bonus 10 euro).

    So my first bet was a losing one, but there was no bonus on my account. Then I wrote an email to them and they said I send an ID copy first to get the bonus. So Ive send them my ID scan and they validated and everything was ok. But no bonus. Then I wrote them why there is no bonus, they then told me I have to wait 72 hours for the bonus. Ok I ve said, I waited about 5 days, stil no bonus on my account. Then I wrote them and Ive got this reply:

    Code:
    Thank you for your email.
    
    We apologize but there is no welcome bonus for users registers in Slovenia.
    
    I hope this information has helped you and I wish you a very pleasant day.
    Stay away from them, if they dont want to give the promised 10 euros bonus, then you know how crappy this bookie must be.
    An absolutely negative rating from me.

    Its not so much about this 10 euros, but to make fools of the costumers that makes me soo angry.

  2. #2

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    thats bad for peoples from slovenia, but i can say that ive got 3 bonuses from them in the last 6 months (bonus 35.-€ (nov 08) / cashback 20.-€ (nov 08) / Bonus 20.-€ (feb 09)).
    and after rollover im ever got a relative fast payout (2-3 Days Moneybookers).
    so i can say nothing bad about this book.

    yes, this is my first answer in a thread,
    and no, i have nothing to to with this book.
    im only a normal customer from germany.


    orthographic mistakes are intended and kept shalled

  3. #3

  4. #4

  5. #5

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    Quote Originally Posted by shantystar View Post
    Betclick are lyers!
    The lyre is a stringed musical instrument well known for its use in Classical Antiquity and later. The recitations of the Ancient Greeks were accompanied by lyre playing. The lyre of Classical Antiquity was ordinarily played by being strummed with a plectrum, like a guitar or a zither, rather than being plucked, like a harp. The fingers of the free hand silenced the unwanted strings in the chord.


  6. #6

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    My pending bonus--- My used bonus 06/02/2009Bonus of 20.00€23/11/2008Cashback of 20.00€21/11/2008Bonus of 35.00€
    Last edited by Gigi69; 05-25-09 at 01:19 AM.

  7. #7

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    I've had the same story with them.
    " unfortunately, users living in Romania are not entitled to receive the welcome bonus. "
    The problem is that they didn't write that in the Bonus Terms and Condition, neighter in the General Terms.

  8. #8

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    Betclic is a Shit book!!Here in Greece they never answher at our e-mails ,and also there is not exist a call number or live chat.We must go to english section,where ,they say,"sorry but you must speak to Greek section'.Bordelo betclic.

  9. #9

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    betclic is one of the best european books, very solid, reasonable limits and quick payouts

  10. #10

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    Quote Originally Posted by overburn000 View Post
    Hy all!

    I dont know if this is the right way to post this, but I dont know where should i write this.
    I came through a odds comparing site to a bookie named betclic. They advertised on a banner, that for new costumers the first bet is risk free up to 10 euros (if u lose your 1 bet up to 10 euro, they will give you the bonus 10 euro).

    So my first bet was a losing one, but there was no bonus on my account. Then I wrote an email to them and they said I send an ID copy first to get the bonus. So Ive send them my ID scan and they validated and everything was ok. But no bonus. Then I wrote them why there is no bonus, they then told me I have to wait 72 hours for the bonus. Ok I ve said, I waited about 5 days, stil no bonus on my account. Then I wrote them and Ive got this reply:

    Code:
    Thank you for your email.
    
    We apologize but there is no welcome bonus for users registers in Slovenia.
    
    I hope this information has helped you and I wish you a very pleasant day.
    Stay away from them, if they dont want to give the promised 10 euros bonus, then you know how crappy this bookie must be.
    An absolutely negative rating from me.

    Its not so much about this 10 euros, but to make fools of the costumers that makes me soo angry.


    read the bonus rules first...
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/31/2012


  11. #11

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    Quote Originally Posted by austin View Post
    betclic is one of the best european books, very solid, reasonable limits and quick payouts
    3 DAYS I WAIT MY MONEY VIA MONEYBOOKERS,THEY DON T ANSHWER AT ALL AT MY EMAILS!

  12. #12

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    Crap book.

    By the way, books exclude countries like that because they've been defrauded a lot by multiple-ID users from there in the past. At some point it becomes unprofitable to offer bonuses.
    200pts

    SBR POKER TOURNEY1st Place 5/5/2012

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/24/2012

    805pts

    SBR POKER TOURNEY1st Place 5/19/2012

    12,560

    SBR POKER TOP 100

    20th Place 11/1/2011

    590pts

    SBR POKER TOURNEY1st Place 5/5/2012

    1500pts

    SBR WORLD
    POKER CUP
    2nd Place 2012

    200pts

    SBR POKER TOURNEY1st Place 4/28/2012

    725pts

    SBR POKER TOURNEY1st Place 4/28/2012


  13. #13

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    Quote Originally Posted by HeeeHAWWWW View Post
    Crap book.

    By the way, books exclude countries like that because they've been defrauded a lot by multiple-ID users from there in the past. At some point it becomes unprofitable to offer bonuses.
    Average book, but I don´t like them also

  14. #14

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    Quote Originally Posted by overburn000 View Post
    Hy all!

    I dont know if this is the right way to post this, but I dont know where should i write this.
    I came through a odds comparing site to a bookie named betclic. They advertised on a banner, that for new costumers the first bet is risk free up to 10 euros (if u lose your 1 bet up to 10 euro, they will give you the bonus 10 euro).

    So my first bet was a losing one, but there was no bonus on my account. Then I wrote an email to them and they said I send an ID copy first to get the bonus. So Ive send them my ID scan and they validated and everything was ok. But no bonus. Then I wrote them why there is no bonus, they then told me I have to wait 72 hours for the bonus. Ok I ve said, I waited about 5 days, stil no bonus on my account. Then I wrote them and Ive got this reply:

    Code:
    Thank you for your email.
     
    We apologize but there is no welcome bonus for users registers in Slovenia.
     
    I hope this information has helped you and I wish you a very pleasant day.
    Stay away from them, if they dont want to give the promised 10 euros bonus, then you know how crappy this bookie must be.
    An absolutely negative rating from me.

    Its not so much about this 10 euros, but to make fools of the costumers that makes me soo angry.
    buddy, dont get too upset over 10 euro.
    there are many other books which will give you bonus.

  15. #15

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    Quote Originally Posted by kostasgr View Post
    3 DAYS I WAIT MY MONEY VIA MONEYBOOKERS,THEY DON T ANSHWER AT ALL AT MY EMAILS!
    yes, quick payouts - a couple of hours via moneybookers
    they don't answer your emails? probably their customer service is not the best/quickest, but what do you need to ask them?
    also if it is your first payout, they may want to verify your account, which takes time and extra days if over the weekend.
    and if it is about a petty bonus you are after, which you didn't get due to their rules, then don't embarass yourself over 20 euro
    Last edited by austin; 10-01-10 at 12:20 AM.

  16. #16

  17. #17

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    Quote Originally Posted by JohnAnthony View Post
    Why do people even use these shit books ?
    Each two months or so, they offer me a reload bonus of 10-15 euro.
    So I use it only until I can get the bonus out of there. I never had problems with them but I try not to bet on any extraordinary lines and mistakes or make any big bets. Poor lines and nothing special about this bookie.

  18. #18

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    Quote Originally Posted by austin View Post
    yes, quick payouts - a couple of hours via moneybookers
    they don't answer your emails? probably their customer service is not the best/quickest, but what do you need to ask them?
    also if it is your first payout, they may want to verify your account, which takes time and extra days if over the weekend.
    and if it is about a petty bonus you are after, which you didn't get due to their rules, then don't embarass yourself over 20 euro
    I sent all documents they needed,i make all the roll over for the bonus,i have now nearly 250 euros,i asked at english chat (after a lot difficulties) to make a pay out,and they anshwer me "yes sir you are eligible to make your first withdrwal".Now 4 days have past,no money at moneybookers account,no answher at my e mails.Please don t insist to support them,couse i am very angry with betclic now.I ll wait 2-3 days more and i ll ask the help of SBR.

  19. #19

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    Solid book with regular small bonuses and very poor limits, hardly worth wasting time with.

  20. #20

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    BetClic has Marcel DeSailly on their homepage. I don't want to play at a book that has a black man on their homepage.

  21. #21

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    Quote Originally Posted by Slim View Post
    BetClic has Marcel DeSailly on their homepage. I don't want to play at a book that has a black man on their homepage.
    wtf?
    which century u live in dude?

  22. #22

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    They should have separate forums for complaints against B and lower books, and A books.

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