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  1. #1

    Betislands Reputation and Linesfreak

    Hey guys,

    Hope all is well.

    Over the last few years I have always made myself as available as I could and probably more than any owner in the post up business in the forums.

    I take the good with the bad , no book is perfect and we are not the exception but if there is something I have always prided myself upon is giving good service and paying people on time and faster than most . Sometimes there are rushes at work with hundreds of clients calling it at the same time with deposit information , asking for payouts etc etc so the rep may not spend those extra minutes chatting that they usually do but we always do right by our players.

    Now when I see a poster like " Linesfreak " that goes on rampages against BetIslands because he lost in our casino and he feels it is not fair and decides to bad mouth a book it bothers me and it bothers me alot and this when I question the forums as I am here to help not to be extorted by people because they do not get their way at the book.

    This poster was offered bonuses , 2nd chances and when he won he got paid on time and then Betislands was a top book for him.

    After bashing betislands for days and calling one of our female reps a " B***h " I left the door open to this player , 3 days ago he deposited and lost he came on chat and I even credited him a comp that was almost 100% of his deposit after taking a deposit bonus something not at alot of books would do , at this time I offered him to close his casino he decided to keep it open.

    This forum is one of the few things players have to safeguard themselves and submit complaints not deceive posters into thinking that a book that does their best and has one of the cleanest payout records is not a good choice.

    Betislands is a good book we pay fast , we give good service and we offer good deals. We may not be the perfect book but I am sure we are one of the best for US players.

    Our football packages will be out next week including cash bonues + free half points + seasonal rebates on football.

    Cheers,

    Jon

  2. #2

    why give the guy a comp of almost 100% of his deposit to begin with?

    i just don't understand why you give in to people like that as all it does is open yourself up for more complaint threads where there is really no complaint just some broke **** looking for a FP.
    600pts

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    600pts

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    +492 points SBR Poker

  3. #3

    Good Post. I think it was clear that Lines Freak had an agenda because he did not win at BI's casino. Good Riddance.

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  4. #4
    Microphone's Avatar SBR PRO
    Join Date: 01-08-08
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    Jon I'm on board with you. Thanks for being available.

  5. #5

    The best of the best book for me and many others! Keep up the great work!

  6. #6

    Don't worry about people with agendas (as they are easily spotted) just keep handling your business as a good reputable shop the rest will take care of itself

    $30
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  7. #7

    Jon, Glad to see that you actually do care what we players think of your book. There will always be players that bash your book for one reason or the other. I was one of the posters who agreed with Linesfreak that the casino portion of your book is slightly shady. But the truth of the matter is...... People dont need to play in the casino if they think it is not fair. I deposit at BetIslands 85% of the time even though I dont like your casino because the sports aspect of things, the above average customer service (even though ashely is gone) and the fact that i can have my money in a matter of hours. Jon.....keep doing what your doing and I promise you will continue to climb to the top....

  8. #8

  9. #9

    When I hear guys like lines freak complaining and getting extra bonuses and FPs I can't help but think why can't I get one just because I lose my deposit? Just because he goes on live chat and complains, he gets extra? I have played at BI for over a year and have probably lost more than he has.
    300pts

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  10. #10

    Close his account for good and rid yourself of this cancer once and for all.

  11. #11

    bi seems to be a great place that is fair to people. they pay people. they may or not be the best book but they are provide what they advertise and that's all that matters. people like linesfreak and beantownjim are enemies to themselves and thats that.

  12. #12

  13. #13
    minet123's Avatar SBR PRO
    Join Date: 02-17-07
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    Quote Originally Posted by Trident View Post
    Close his account for good and rid yourself of this cancer once and for all.
    ^^^^^
    This
    plus forward all this info to everyone in Escazu in the business

  14. #14

    Why play at online casinos everyone knows that they a rigged so just stay away from them

  15. #15

    Quote Originally Posted by Strider View Post
    bi seems to be a great place that is fair to people. they pay people. they may or not be the best book but they are provide what they advertise and that's all that matters. people like linesfreak and beantownjim are enemies to themselves and thats that.
    They don't always provide what they advertise and that is a problem.They pay but so do alot of other shops,difference is these guys take their original offers off the table at the drop of a hat.I don't dislike BI but I am not real fond of some of their practices.

  16. #16

    BI has been very good to me. I've won and received payments everytime I requested within 4 days. If you're a USA citizen you should be grateful that there is a book thats US friendly and a man like Jon that goes out of his way to keep us informed.

  17. #17

    Quote Originally Posted by witt View Post
    Why play at online casinos everyone knows that they a rigged so just stay away from them
    They pay out a certain %. It is tough for people who've won in them before and are compulsive gamblers. I imagine he has won his fair share of sessions at BI and other books that use DGS software. As stated many times with the DGS software it is streaky. You could go months without a sizeable win or have numerous big wins in a few days.

  18. #18

    Quote Originally Posted by MBENZ View Post
    They don't always provide what they advertise and that is a problem.They pay but so do alot of other shops,difference is these guys take their original offers off the table at the drop of a hat.I don't dislike BI but I am not real fond of some of their practices.
    get it in writing. always get everything and anything in writing. a lot of bs on here about people "feel" stepped on, or bi did not "honor" something. I never seen anyone post anything on here in writing that contradicted the experience. Personally, i dont take bonsues as they are a ball and chain, but if you take a bonus, get it in email and then be done with it.

  19. #19

    Its Betisland restricted for USA players?

  20. #20

    Quote Originally Posted by davidchong View Post
    Its Betisland restricted for USA players?
    united staes can play.

  21. #21

    Quote Originally Posted by Betislands View Post
    Hey guys,

    Hope all is well.

    Over the last few years I have always made myself as available as I could and probably more than any owner in the post up business in the forums.

    I take the good with the bad , no book is perfect and we are not the exception but if there is something I have always prided myself upon is giving good service and paying people on time and faster than most . Sometimes there are rushes at work with hundreds of clients calling it at the same time with deposit information , asking for payouts etc etc so the rep may not spend those extra minutes chatting that they usually do but we always do right by our players.

    Now when I see a poster like " Linesfreak " that goes on rampages against BetIslands because he lost in our casino and he feels it is not fair and decides to bad mouth a book it bothers me and it bothers me alot and this when I question the forums as I am here to help not to be extorted by people because they do not get their way at the book.

    This poster was offered bonuses , 2nd chances and when he won he got paid on time and then Betislands was a top book for him.

    After bashing betislands for days and calling one of our female reps a " B***h " I left the door open to this player , 3 days ago he deposited and lost he came on chat and I even credited him a comp that was almost 100% of his deposit after taking a deposit bonus something not at alot of books would do , at this time I offered him to close his casino he decided to keep it open.

    This forum is one of the few things players have to safeguard themselves and submit complaints not deceive posters into thinking that a book that does their best and has one of the cleanest payout records is not a good choice.

    Betislands is a good book we pay fast , we give good service and we offer good deals. We may not be the perfect book but I am sure we are one of the best for US players.

    Our football packages will be out next week including cash bonues + free half points + seasonal rebates on football.

    Cheers,

    Jon
    you really shouldn't be singling a poster out and sharing private information about him on a public forum. Unprofessional to say the least. He brought you down to his level.

  22. #22

    Quote Originally Posted by sideloaded View Post
    you really shouldn't be singling a poster out and sharing private information about him on a public forum. Unprofessional to say the least. He brought you down to his level.
    Private info? Really, where? Linesfreak is a 100% douche.

  23. #23

    I dont think he did anything wrong books should be able to defend themsleves specially if a poster is slandering them publicly it has to go both ways

  24. #24

    Quote Originally Posted by taxer View Post
    I dont think he did anything wrong books should be able to defend themsleves specially if a poster is slandering them publicly it has to go both ways
    Agreed. LinesFreak went overboard. He could have made his point in a couple of posts and left it alone for a while. But he was on a mission to cover for his addiction to online casinos. He should have put down the pipe, made his point and went on his merry way.

    $30
    Charity
    donation 3/22/2013


  25. #25

    Quote Originally Posted by sideloaded View Post
    you really shouldn't be singling a poster out and sharing private information about him on a public forum. Unprofessional to say the least. He brought you down to his level.
    Sidelined - nothing was revealed by Jon that Linesfreak didn't already post in his diatribe against BetIslands.

  26. #26

    Quote Originally Posted by robmpink View Post
    Private info? Really, where? Linesfreak is a 100% douche.
    +1......

  27. #27

    Quote Originally Posted by Betislands View Post
    Hey guys,

    Hope all is well.

    Over the last few years I have always made myself as available as I could and probably more than any owner in the post up business in the forums.

    I take the good with the bad , no book is perfect and we are not the exception but if there is something I have always prided myself upon is giving good service and paying people on time and faster than most . Sometimes there are rushes at work with hundreds of clients calling it at the same time with deposit information , asking for payouts etc etc so the rep may not spend those extra minutes chatting that they usually do but we always do right by our players.

    Now when I see a poster like " Linesfreak " that goes on rampages against BetIslands because he lost in our casino and he feels it is not fair and decides to bad mouth a book it bothers me and it bothers me alot and this when I question the forums as I am here to help not to be extorted by people because they do not get their way at the book.

    This poster was offered bonuses , 2nd chances and when he won he got paid on time and then Betislands was a top book for him.

    After bashing betislands for days and calling one of our female reps a " B***h " I left the door open to this player , 3 days ago he deposited and lost he came on chat and I even credited him a comp that was almost 100% of his deposit after taking a deposit bonus something not at alot of books would do , at this time I offered him to close his casino he decided to keep it open.

    This forum is one of the few things players have to safeguard themselves and submit complaints not deceive posters into thinking that a book that does their best and has one of the cleanest payout records is not a good choice.

    Betislands is a good book we pay fast , we give good service and we offer good deals. We may not be the perfect book but I am sure we are one of the best for US players.

    Our football packages will be out next week including cash bonues + free half points + seasonal rebates on football.

    Cheers,

    Jon

    1) Except in rare circumstances, never negotiate with terrorists.

    2) Never add a space between the end of a word and a comma.

  28. #28

    3) Don't use "never" and "except" in the same sentence.

  29. #29

    Quote Originally Posted by Strider View Post
    get it in writing. always get everything and anything in writing. a lot of bs on here about people "feel" stepped on, or bi did not "honor" something. I never seen anyone post anything on here in writing that contradicted the experience. Personally, i dont take bonsues as they are a ball and chain, but if you take a bonus, get it in email and then be done with it.
    Nothing to do with bonuses.It has to with the-107 they took away and the way they handled bases.I do have PMs from Jon also backing up what they offered me but I don't post PMs since that would take the private part out of the equation.

  30. #30

    Jon is more then fair with everybody. People have to realize when they lost that this is caused gambling. Thats not Jon's fault if you lose. Your grown men making grown decisions. A real man doesn't lose and then bitch on a forum.
    175 pts

    3-QUESTION
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  31. #31

    BETISLANDS... solid C bubble gum shop....

    JON ........ by far the BEST OWNER of a shop EVER.....

    case closed... JON is a TOP guy..

    Ive had my run ins with BI... but JON is by far the best thing that has happened to BI...

  32. #32

  33. #33

    Pretty amazing Jon comes on to fill us in on what is happening in his business. Impressive to say the least.

  34. #34

    Have you guys considered reduced juice? I think you'd get into the top 4 or 5 if your did.

  35. #35

    Betislands is a great top notch book! Great job Jon and the rest of the gang. Hats off to you!

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