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Old 03-08-09, 10:45 AM   #1
Casi
 
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wtf?
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Old 03-08-09, 10:49 AM   #2
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Casi, I assume you're talking for American accounts only as I still see Moneybookers listed as an option (I'm in Canada).
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Old 03-08-09, 10:56 AM   #3
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I did a Moneybookers deposit there week before last.
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Old 03-08-09, 11:11 AM   #4
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Quote:
CS - Carlos: As of about 1 or 2 weeks ago the Neteller/Moneybookers option is no longer available for customers with in Germany
maybe that is your problem
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Old 03-08-09, 11:31 AM   #5
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Thanks UC, clowns there...
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Old 03-08-09, 11:36 AM   #6
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Wonder what lead to that...
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Old 03-08-09, 11:44 AM   #7
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Quote:
Originally Posted by Santo View Post
Wonder what lead to that...
I'd also like to know. Maybe someone from SBR getting an answer for the reason why?
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Old 03-08-09, 11:50 AM   #8
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Donīt we have a CRIS CS guy posting here, maybe he can answer the random stupidity of his "management".
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Old 03-08-09, 01:15 PM   #9
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i had this problem too...just send your id to ccdeposits@betcris.com and they will add MB/neteller option in several hours
worked for me after i spoke with live support
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Old 03-08-09, 01:40 PM   #10
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would still like to hear what lead to that..
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Old 03-08-09, 02:33 PM   #11
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If they're re-adding it to people with ID I would guess some type of mass bonus fraud.
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Old 03-08-09, 03:12 PM   #12
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Quote:
Originally Posted by onofrei_andrei View Post
i had this problem too...just send your id to ccdeposits@betcris.com and they will add MB/neteller option in several hours
worked for me after i spoke with live support
you are from germany?
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Old 03-08-09, 03:22 PM   #13
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Due to an online related issue with Neteller in Germany (license related), this Ewallet will not be an option until further notice. We strongly recommend that you use MoneyBookers instead, which also offers a free payout up to $2500 US before 3pm EST on Fridays. Please excuse the inconvenience.
Please contact us over the chat if you have any doubt.
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Old 03-08-09, 03:24 PM   #14
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Quote:
Originally Posted by onofrei_andrei View Post
i had this problem too...just send your id to ccdeposits@betcris.com and they will add MB/neteller option in several hours
worked for me after i spoke with live support

This is ONLY if your processors were edited and you are given the chance to have them back up. This will not work with Neteller for our German customers at this moment sorry.
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Old 03-08-09, 04:04 PM   #15
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Well thanks Fizzz, if you have any additional info i would be happy to read it.
This doesnīt sound good for us german folks...
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Old 03-08-09, 04:15 PM   #16
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Yeah... sorry bout the trouble... still we are working to keep the ewallets operational for Germany... I will keep you guys posted in the coming week
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Old 03-08-09, 05:14 PM   #17
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Quote:
Originally Posted by Fizzz View Post
Due to an online related issue with Neteller in Germany (license related), this Ewallet will not be an option until further notice. We strongly recommend that you use MoneyBookers instead, which also offers a free payout up to $2500 US before 3pm EST on Fridays. Please excuse the inconvenience.
Please contact us over the chat if you have any doubt.

from neteller chat a few mins ago

Quote:
neteller: Currently NETELLER is expanding its line of services for our members, we do not have any intentions of withdrawing service from Germany.
xxxxxxx: well you did not have intentions leaving the us market to ..but you had to
xxxxxxx: so no trouble with german gouvernment?
neteller: That is correct, we do not have any information in regards to changes in Germany.
peace

Last edited by UncleChris; 03-08-09 at 06:24 PM.
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Old 03-08-09, 05:27 PM   #18
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I'll take Neteller for $100 Alex.

I don't trust them either, laying down to the US government and turning over all their records on US citizens gambling habits. Don't think CRIS would do that but.... "you never know, you just never know".
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Old 03-08-09, 06:07 PM   #19
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Quote:
Originally Posted by UncleChris View Post
from neteller chat a few mins ago



So question is. Who is telling BS? Lay -500 on cris group.

BS? If you read my post as you should man... I said that we had license related issues with Neteller in Germany.
True, Neteller may still be available to German Customers, we are not able to offer it to OUR German customers due to the facts I have stated.
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Old 03-08-09, 06:20 PM   #20
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Probably a misunderstanding then. No offense. Sorry.
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Old 03-08-09, 06:30 PM   #21
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We will see what the other books do, if they do not change anything CRIS has some strange problems.
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Old 03-08-09, 09:26 PM   #22
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still foggy. some customers there have it, some don't. you can have it if it was edited out, but only if they gave you a chance? besides what special online license they need for that?

the only reasonable explanation to me is that german gov is messing something up, may not be in a negative way and CRIS is trying to legalize themselves there?
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Old 03-09-09, 11:44 AM   #23
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Quote:
Originally Posted by norb View Post
still foggy. some customers there have it, some don't. you can have it if it was edited out, but only if they gave you a chance? besides what special online license they need for that?
The deal is that Germany cannot use Neteller until further notice man... we are not allowed to offer it to German customers.
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Old 03-09-09, 12:39 PM   #24
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Fizzz Neteller knows nothing about such a deal, and i tend to believe them coz i use it just fine here in Germany - except with Cris obviously
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Old 03-09-09, 01:45 PM   #25
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As of now, BookMaker or DSI will not be offering Neteller to our German customers. Money Bookers is still an option. BetCRIS still offers it to our German customers.
Please contact us over the chat if you have any doubt
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Old 03-09-09, 04:34 PM   #26
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Is it that neteller fees/license for german market making it not profitable for cris group at the moment?
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Old 03-27-09, 04:02 PM   #27
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News are that Neteller will not be available for all the CRIS family on Germany.
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Old 03-27-09, 04:18 PM   #28
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Customer-friendly would have been if you had announced neteller options wont be available anymore for german customers from next week on (for example). That way affected people would had the option withdraw their money if they wanted to. Now you offering them book-to-book transfers for a few hundred dollars!? Ridiculous.
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Old 03-27-09, 04:21 PM   #29
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What is the true reason behind it?
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Old 03-27-09, 04:31 PM   #30
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Probably too expansive and not profitable as well.
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Old 03-27-09, 04:32 PM   #31
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You have to be kidding me...
so german customers cannot use the method they used to deposit anymore, but have to pay several hundred dollars for a book to book transfer to get the money out?

Fizzzz you better run to your boss and tell him that this needs to be reviewed. I still have some money at DSI, and iam not willing to use another method, go through this hassle OR pay for a book to book.

This is the worst case of customer service i heared of from an A+ book for a long time, and if this is not debatable i will spread the word about how ridiculous CS is at Bookmaker/DSI.
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Old 03-27-09, 06:35 PM   #32
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bumb bumb bump...
There are enough CRIS/DSI tossers on this forum to answer this.
Why do you charge ridiculous amounts for book to book transfers after removing the method i deposited with?
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Old 03-28-09, 03:48 AM   #33
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The "Wsex" guy would prolly be here already if it was about his book.
Those Bookmaker/DSI monkeys are only around when it is time to praise their books.
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Old 03-28-09, 04:37 AM   #34
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Quote:
Originally Posted by Casi View Post
The "Wsex" guy would prolly be here already if it was about his book.
Those Bookmaker/DSI monkeys are only around when it is time to praise their books.
Hey there, you're being rude. The fees have been set like that since a long time ago. As Fizzz told you, Only Neteller has been removed from german customers options due to some international regulations, nevertheless, Moneybookers is still up for you.
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Old 03-28-09, 05:36 AM   #35
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Yes iam rude, and i donīt care because your fees are a rip off.
Book to Book transfers are the best thing for any sportsbook, it costs them nothing if they both have an agreement.

Hostile industry, bad american goverment, blah blah blah...
but you guys are no better, make the customer pay for it.
Neteller is no problem at all with all other top class books iam using, you could at least wipe the fees for transfering my money out.

I do not want to set up a Moneybookers account only because of Bookmaker/DSI, would you want to do that?
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