[erybdyducksth]

Honestly I believe Rebatewager.com is the friendliest (sam)

Worst has to be Sbgglobal

[durito]

betjamaica

[fiveteamer]

Carib was REALLY good with me.

I kept fuking up my instadebit payout and the girl there was really helpful.

[Casperwaits]

Originally Posted by durito

betjamaica

BetJam is the best book IMO, but for customer service, they are quite curt. BetPhoenix seems the friendliest and tries the hardest to assuage any problems you may have.

[godsfavoritedog]

Originally Posted by Casperwaits

BetJam is the best book IMO, but for customer service, they are quite curt. BetPhoenix seems the friendliest and tries the hardest to assuage any problems you may have.

I'll agree with this assessment of BetJam. When they first started, the customer service was nothing short of amazing but it's gone downhill recently.

[simmmy]

Carib and Betqs.com/quicksilversports

[Karla]

Well I've got the best experienced with customer service at 12BET. They'd even asked me if I ate already? haha.. not usual ahh..

[bad_ass]

Originally Posted by Karla

Well I've got the best experienced with customer service at 12BET. They'd even asked me if I ate already? haha.. not usual ahh..

I agree with u KARLA, the have really got a very patient cs.. I've also got a good cs in Mansion88...

[JustinTime]

Sorry to dig up an old post.

Am new to SBR forum.
I would say customer service is sometimes one of the most overlooked component of marketing for online bookmakers.

To many, we wont make contact with a bookmaker's customer service unless we encounter some problems and this is when you will tear your hair out if you speak to some executives who wouldn't care less about your concerns.

Generally, I find Asian bookmakers have very patient and good customer service. The service culture in Asia is very different from that of the west comparing upscale establisments (not saying that one's good or bad over the other). Those who have been to a casino in Vegas vs one in Macau will understand what I am trying to say. The feeling is different.

Would like to hear if anyone else has got any experience about good customer service with any bookmakers.

cheers

[BTK]

I dont have a problem with Betjamaica.com, people say they come off as snobby or rude. Maybe it is there tone of voice, but when you want something taken care of they do it. I can only imagine some of the phone calls they get from degenerates daily and how there mood my change, no excuse, but most of the people complaining and reviewing are usually the ones causing problems or being annoying.

[dark star]

Betjamaica,Heritage & Carib.

[Stumpage]

Of course, it all depends on your own personal experience, but Greek, SportBet and BetJamaica have been my best CS experiences.

5Dimes, Betonline and ABCIslands are at the bottom end.....

[RickySteve]

Where is the best place to get cancer?

[Stumpage]

Originally Posted by RickySteve

Where is the best place to get cancer?

LOL....RickySteve, I sincerely hope that was in fact your 2000th post. Good way to hit the milestone.....

[bluefish]

Originally Posted by erybdyducksth

Honestly I believe Rebatewager.com is the friendliest (sam)

Worst has to be Sbgglobal

I say creditwagering.com. You should give them a try. Oh wait, you did f'in stiff.

[necro]

+
188bet
Pinnacle
bet365


-
Canbet=> it took almost a week for them to verify my ID

[DearDiarrhee]

Originally Posted by necro

+
188bet
Pinnacle
bet365


-
Canbet=> it took almost a week for them to verify my ID

the verification department is to blame in most bookies for this.

and bet365 is one of the worst , everytime there's a "robot" that will copy/paste your answer


good customer support I found at BlueSquare, PaddyPower, PinnacleSports

[hothandsmgee]

Without a doubt its betjamaica

[pokerplayer22]

There are 2 types of customer service....customer service for deposits and customer service for payouts. For example...The dishonest, corrupt Sportbet has just wonderful customer service when they are trying to get their teeth on your money, but the second you make your deposit that all changes. The minute you want to get a payout, they start screwing around with you, looking for ways to stall you or just flat out stiff you. Stay away from these crooks!!!


Oh and for best customer service...Definately Betjamaica or Legendz

[flyingillini]

Without a doubt Heritage by a mile away.

[Shark79]

BetJamaica ? Hahaha ... everytime I call them up ... I barely understand what they say.

[raddle_snake]

12bet cs has been very patient to me though i threw blasphemous words over the chat yet their are still calm in answering me.. lols!!!

Thanks that they still fixed my prob!!

[$tinky]

Originally Posted by erybdyducksth

Honestly I believe Rebatewager.com is the friendliest (sam)

Worst has to be Sbgglobal

How about Credit wagering? OHHH never mind you're on their stiff list. stiff

[Karla]

Originally Posted by JustinTime

Sorry to dig up an old post.

Am new to SBR forum.
I would say customer service is sometimes one of the most overlooked component of marketing for online bookmakers.

To many, we wont make contact with a bookmaker's customer service unless we encounter some problems and this is when you will tear your hair out if you speak to some executives who wouldn't care less about your concerns.

Generally, I find Asian bookmakers have very patient and good customer service. The service culture in Asia is very different from that of the west comparing upscale establisments (not saying that one's good or bad over the other). Those who have been to a casino in Vegas vs one in Macau will understand what I am trying to say. The feeling is different.

Would like to hear if anyone else has got any experience about good customer service with any bookmakers.

cheers

I totally agree with you Just. For some reason, those bookies whose CS are located in Asia, is far way better CS than those in the west. Maybe because of the culture and they are not just as blunt as the other. And the courtesy that Asians would actually give.

But in the end it will still depend on the experience you had with their CS.