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  1. #1

    Default Bet Online Refusing to Pay Me Out, Stalling

    Hello, I had a balance of ~$4500 on BetOnline. I have 5 off shore accounts and sometimes grab a better line there. I like to spread my action. In any case I decided to withdraw my balance on October 18th. I waited 3 days and still the money did not appear in my account.

    I then e-mailed support and asked about the delay, the did not respond. I sent another e-mail Oct 25th, and got back this one sentence answer on Oct 30th:

    **************************
    Hello XXXXX.

    Your payout will be ready for next week. We do apologize for the delay we cause you at this time.

    Best regards,
    JP
    BetOnLine Payouts
    payouts@betonline.com
    ***************************


    What the hell is that? It's now been over 3 weeks. Still no payment. I sent another e-mail Nov 5th, and got back another template e-mail stating to please be patient and wait another week. So now it's Nov 23rd and still no payment.

    I am very disappointed in this "B+ book". I advise all players to stay away. I am filing a complaint and will keep you guys posted.

  2. #2

    Default

    Wow... that's brutal. Slow-paying seems to be the norm for BOL?

  3. #3

    Default

    Is this a wire? If so, a month seems to be the norm there for that method.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/31/2012

    275pts

    SBR POKER TOURNEY3rd Place 5/29/2012

    5,975

    SBR POKER TOP 100

    90th Place 11/1/2011


  4. #4

    Default

    Quote Originally Posted by RonPaul2008 View Post
    Is this a wire? If so, a month seems to be the norm there for that method.
    where besides BOL does a wire take a month?

  5. #5

  6. #6

    Default

    BOL is a sinking ship...jump off while a raft is still available

  7. #7

    Default

    No i always got payout within 48 hours. After doing a lot of research it seems they are broke and going down. Horrible.

  8. #8

    Default

    I don't know if you read my thread but they're doing the same thing to me. They won't even process my wire saying they need time to verify things.... I keep getting copy and paste answers as to why it's taking so long. CS lies and says it will process by the end of the day. This is going on day 3 of that.

  9. #9

    Default

    Hi NHL Pro Capper,

    We haven't seen an email dispute from you come in yet.

  10. #10

    Default

    Many people in management is the same team as BOS had. You do the math from there. This place is more like a D+ than a B+.

    SBR Founder Join Date: 9/15/2005


  11. #11

    Default

    My check payout request from November 11th remains "in progress" (not even processed yet), despite the fact that their site promises 7 days (regular days not business days) for the $50 fee. Nothing but excuses thus far from BOL. My complaint will be filed Monday and I'll start a thread against BOL that'll be bumped continuously until these jerks pay. B+ and recommended by SBR, what a fukkin joke.

  12. #12

    Default

    I had a similar recent experiece with INTERTOPS. Completely unreasonable, stalling on payouts, shifting the goalposts, restricting my bets. Appalling behaviour from a supposed industry leader.

  13. #13

    Default

    I see alot of threads where BOL doesn't pay. Glad that this forum is here to save people from opening an account at a fraud place like BOL. Best of luck to anybody trying to get payouts from them.
    60pts

    SBR POKER TOURNEY13th Place 5/31/2012

    225pts

    SBR POKER TOURNEY4th Place 5/29/2012


  14. #14

    Default

    good to have this thread here - would have def signed up with BOL as they seem to have lots of american sports markets - where else do you guys bet on nfl, hockey? sort of wish nba would start up but college ball is ok for now.

  15. #15

    Default

    I was looking at BOL a couple of weeks ago but since my recent bad experience with INTERTOPS and reading this thread I will definitely stay away. Thanks

  16. #16

    Default

    I spoke to live chat and they promised me by Friday, if I don't get it i will open complaint. I am a very patient guy but this is their last chance. I feel sorry for that Greg guy where they stole 65k from him. $4500 is a lot, but not enough to hurt. 65 K would be a huge kick in the nuts. I don't know who owns this book or manages it but if they steal my money they better believe I just won't forget about it.

  17. #17

  18. #18

    Default

    What is the latest on this? I am still waiting for a **** payout for the same amount. They have said they sent it, its on hold at the bank, they would switch the method, but nothing. It has been approved for 7 weeks.

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