Hi,
I bet 3 NBA half time totals at bwin on the 10th of january. Two lost one won, but when i checked out my bets the next day bwin cancelled the only bet that won. The two that lost were obviously not cancelled.
The next thing i did was to use their support. I asked them to correct their error, I bet over 98.5 1st half and the 1st half had 111 points.
They gave me this answer:
""Dear Mr ***,
Thank you for your e-mail.
We have checked the bet you mentioned with number: 1PPPM40ZHH for the event: 1H Milwaukee Bucks at 1H Minnesota Timberwolves, 1st Half Totals.
This bet has been cancelled and your bet amount of 70,94 USD has been credited back to your account.
If you have any further queries, please feel free to contact us back.
Kind regards
Your bwin customer service team
b'inside White Members
bwin acknowledges its commitment to responsible gaming"
I mean what?? I want a reason and I get this, after 36 hours on top of that.
When i bet the over 98.5 the line was 99 at pinny so it was not an obvious error.
How do I proceed here? They're obivously just ripping me off.
Thanks