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  1. #1

    Default Matchbook.com access impossible

    I cannot access Matchbook.com this morning , Does anyone know why?
    It was up and running yesterday

  2. #2

    Default

    Connectivity was restored around 1 PM, no response to my email, no explanation..... Very poor customer service

  3. #3

  4. #4

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    yea down for me also...any update SBR?
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/28/2012

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/21/2012

    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 05/24/2012


  5. #5

  6. #6

    Default

    They are probably getting DOS attacked. Site was working fine until 5 min prior to NFL kickoff.

    Not working for me either.

    BAUS

    SBR Founder Join Date: 8/10/2005


  7. #7

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    Where's MatchbookMike when you need him?

  8. #8

    Default

    It is working on and off for me.

    One thing that I am finding concerning is that the Neteller withdrawal tab constantly times out (Moneybookers withdrawal is working and so is Neteller deposit). I asked what was going on yesterday, no response.
    1500pts

    SBR WORLD
    POKER CUP
    2nd Place 2012

    CHARITY DONOR
    11/30/2011 $25 donation


  9. #9

    Default

    Matchbook CS rep informed me that they are having a temporary issue with one of their servers and that it is being attended to.
    Last edited by nice1feds; 10-23-11 at 05:41 PM.

  10. #10

    Default

    Hi guys,

    We are aware of a number of customers having issues connecting to the site and our IT team are working to resolve them at the moment.

    The Matchbook site is not under a DOS attack and the vast majority of customers are able to access the site without any issues.

    We hope to have it resolved as soon as possible and we will post another update here once everything is back to normal.

    Thanks,

    Mike

  11. #11

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    Not working for me for 6 consecutive hours now.

    BAUS

    SBR Founder Join Date: 8/10/2005


  12. #12

    Default

    Hi guys,

    Apologies for the inconvenience and that it took so long to resolve, but the Matchbook site should now be accessible for everyone again.

    You may need to clear your Cache and Cookies and reload the website. Details of how to do this can be found on the following pages:

    wikihow.com/Clear-Your-Browser's-Cache

    wikihow.com/Clear-Your-Browser's-Cookies

    Sorry again for the issues with the site today.

    - Mike

  13. #13

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    @Mike : When you planning to introduce a € currency?

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